Newport Lexus

My First brand new car I walked into Newport Lexus not really expecting much, before I knew it I was driving out with a brand new Lexus. George worked with me to get what I I walked into Newport Lexus not really expecting much, before I knew it I was driving out with a brand new Lexus. George worked with me to get what I wanted, and to ensure that I would leave happy. He went out of his way to make sure to help me out, and even offered to come pick me up from my house to be able to think about getting my car. My experience was wonderful and I couldn't be happier! Thank you! More

New Lexus Owner I owned 2 BMW's and a VW before i purchased a Lexus so it was a hard decision to make but i couldn't be happier and wished i would have done it sooner I owned 2 BMW's and a VW before i purchased a Lexus so it was a hard decision to make but i couldn't be happier and wished i would have done it sooner. I had the pleasure to work with Jorge Urquidez, He really took time out to make sure i was completely satisfied with my purchase. We went through quite a few options before i decided on a black IS 250. This car really is the definition of luxury, Ive got cooling leather seats, back up camera o and electric seats are all standard which is something you pay extra for in a BMW. The dealership is like a resort, its pristine grounds and customer service is top notch. If your looking to purchase a Lexus please go see my friend Jorge, you won't be dissapointed. More

George literally went out of his way! Jorge Urquidez literally went out of his way to get my business. He drove from Newport Beach to Cathedral City to get a vehicle with my specifications Jorge Urquidez literally went out of his way to get my business. He drove from Newport Beach to Cathedral City to get a vehicle with my specifications. The experience was better than most of my other car-buying experiences. :-) My only gripe is that they (Newport Lexus) doesn't have complimentary car washes and airport parking/shuttle service like their Fletcher Jones Mercedes Benz neighbors down the street. :-( More

Love my GS! Mike Shimon was awesome. This is my first Lexus purchase with him, although I have bought several others in the past. He made it happen. Partially Mike Shimon was awesome. This is my first Lexus purchase with him, although I have bought several others in the past. He made it happen. Partially because Newport Lexus has such a high volume of business, that they can get deals done where it is impossible at other dealers. I had an IS that I didn't love, and really wanted to get into a GS again, and Mike was tenacious in talking with "his people" until we put together a deal that made sense. And I hate to say it, but some car salespeople still talk to the man in the relationship over the woman, even though the man is not making the decision. Mike did not do that. So he got points for that too. And the dealership itself is really beautiful! Very luxurious. Thanks, Mike! More

Best experience ever! We went to Newport Lexus on a referal from a friend. We were told to ask for Gary K. and told that he is the best. We were not disappointed. He was am We went to Newport Lexus on a referal from a friend. We were told to ask for Gary K. and told that he is the best. We were not disappointed. He was amazing and so helpful. Craig J was awesome and so funny we had the best time buying our car and laughing with these guys! We're so happy with our new car and will absolutely go through Gary for our future cars and all our car needs. ???? Thank you Newport Lexus, and thank you Gary for your hospitality and genuineness. More

Pleasant car buying experience I recently moved to the area and had to use a car so I had to purchase a car quickly but I was not sure which vehicle to purchase. I needed to test mu I recently moved to the area and had to use a car so I had to purchase a car quickly but I was not sure which vehicle to purchase. I needed to test multiple certified cars and Andy has assisted me during the whole process. Andy was friendly, patient and easy going. He was helpful and he was not pushy at all which helped me to think through different alternatives. During the financing process Sarah was attentive and helpful as well. Overall it was a pleasant experience. More

Great/excellent experience Jorge Urquidez is great salesman. He made my car buying experience hassle free and comfortable.. He answered all my questions that I had about the car Jorge Urquidez is great salesman. He made my car buying experience hassle free and comfortable.. He answered all my questions that I had about the car and what is best option on buying or leasing a used and a new car. I would recommend Jorge to all my friends. More

Great Service Consultant! I've been working with Albert Lara as my service consultant for almost 10 years. He does much more than process me through. He cares about my experien I've been working with Albert Lara as my service consultant for almost 10 years. He does much more than process me through. He cares about my experience both with my vehicle and at the dealership. He seems to always go out of his way to make sure I'm satisfied with the service, finds ways to help me get the most economical approach for my needs and always provides pro-active insight based upon my history, type of driving I'll be doing and typical, comparative experiences for various models. He is extremely knowledgeable about the Lexus brand and detailed vehicle systems. I ask to have Albert every time I come in, and am never disappointed. To be fair, I've worked with some other consultants, and they are all fine, but Albert seems the most passionate about his role, and making sure that the customer is taken care of beyond the desk. More

So exciting! He was so helpful and spent over a month finding us the perfect car and letting us drive and think about all our options without being pushy! It was a He was so helpful and spent over a month finding us the perfect car and letting us drive and think about all our options without being pushy! It was a wonderful experience More

Great purchasing experience Sangjae was very patient and professional. My aunt was not sure which trim and color she wanted so Sangjae took his time to help her break things down Sangjae was very patient and professional. My aunt was not sure which trim and color she wanted so Sangjae took his time to help her break things down and make an informed decision. More