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Newport Lexus

Newport Beach, CA

4.9
2,321 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,321 reviews

July 07, 2016

Terrific First class Dealership. Comfortable waiting area. No issues, as I faced at my last Dealership, giving me an SUV loaner car similar to what I drive d More

by Jenny0101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Alarcon, Raymond Chang
Jul 07, 2016 -

Newport Lexus responded

Hi Jenny, We're extremely grateful for this review and so proud to hear that you enjoyed your experience here. We take great pride in our facility and are pleased to see you were comfortable in our waiting room. We'd like to thank you for choosing us here at Newport Lexus and we hope to see you around the dealership again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 05, 2016

New Car Buying Experience I have not bought a new car in almost 30 years! Was very nervous about the whole process. I was recommended to Gary Kalagian from my daughter who ha More

by Trish63016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Jul 06, 2016 -

Newport Lexus responded

Thank you for this awesome review! We know the car-buying experience can be stressful, which is why we're so proud to hear that Gary made your visit a memorable one. Gary is a quality salesperson and it's no surprise that your daughter has had great experiences with him in the past. We'd like to offer you a big congrats on your new RX350 and we can't wait to see you and your daughter again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 30, 2016

A great and stress-free experience from beginning to end! It had been a long time since we purchased a new car and we weren't necessary looking forward to the whole car-buying sales job....But we met Gary Kal More

by fawnie123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Jul 01, 2016 -

Newport Lexus responded

Thank you for this quality review! Gary is an all-star and is always making sure customers drive home in the Lexus vehicles they deserve. We'd like to welcome you to the Newport Lexus Family and should you ever have any questions, please don't hesitate to ask us or Gary! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 30, 2016

Great Service Experience Newport Lexus service technicians are always courteous, friendly and personable. I enjoy working with them. They are also extremely competent and know More

by NewportRuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Jul 01, 2016 -

Newport Lexus responded

Hi Russ, It's a pleasure to read this review and hear that our service technicians always provide you with the customer service that you deserve. Please know how appreciative we are of your business and we look forward to seeing you at your next service appointment! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 29, 2016

Refreshing experience Beautiful dealership. Friendly staff. Well organized and they go the extra mile. We never felt high pressure and our sales consultant made things q More

by slomarsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek, Vance Remmey
Jun 30, 2016 -

Newport Lexus responded

We thank you for this quality review and are extremely pleased to hear that you felt comfortable with our staff during your visit. We strive to provide quality service to each and every customer and are happy to see you received just that. We'd like to congratulate you on your new Lexus and should you ever have any questions, please don't hesitate to ask! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 29, 2016

WONDERFUL !!! Mike Shimon is awesome, No pressure, straight up guy. A pleasure doing business with . Fiance gal was wonderful as well, They both made the car buying More

by Flobird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Shimon
Jun 30, 2016 -

Newport Lexus responded

We're extremely grateful for this 5-star review and couldn't be happier to hear that Mike did a great job during your visit. He's a great asset to us and we'll be sure to share your comments with him and the rest of our team. We'd like to thank you for choosing us here at Newport Lexus and can't wait to serve you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 28, 2016

Awesome Dave the superhero. Dave Clayton was awesome as usual. He went way beyond expected. Hope he doesn't retire for 50 more years! More

by Kingofleisure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Clayton
Jun 28, 2016 -

Newport Lexus responded

We're extremely grateful for this positive review and very pleased to see that Dave provided you with another great experience. He's a great member of our team and it's no surprise that he makes your visits here memorable. We'd like to thank you for visiting us and we can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 28, 2016

Replaced my battery because it would not hold a charge.. Newport Lexus treats customers as they should be treated, with respect and appreciation. Most of the time if I have a technical issue when I pull int More

by Barbara S.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jun 28, 2016 -

Newport Lexus responded

Hi Barbara, We couldn't be prouder to read this tremendous review. Our customers are our top priority and we're ecstatic to hear that our staff provides you with the quality service that people have come to expect from us here at Newport Lexus! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 27, 2016

Amazing service Everybody here is always awesome. I only get my car serviced here because I carry my most precious jewel in it (my child) and I want to make sure that More

by HappyLexusOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Jun 28, 2016 -

Newport Lexus responded

Dear Valued Customer, Thank you for this awesome review! We're so happy to hear that our Albert and our Service Department do a great job each time you visit and provide you with the quality service that people have come to expect from us here at Newport Lexus! Please know how much we appreciate your business and should you ever have any questions, please don't hesitate to ask! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

June 25, 2016

Best customer service ever. I have owned many luxury cars. Lexus customer service out shines them all. Keep up the excellent work. More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Garcia
Jun 27, 2016 -

Newport Lexus responded

Dear Valued Customer, Thank you for this stellar review! It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! We look forward to hearing from you again, and please contact us if you ever need anything regarding your Lexus! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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