
Newport Lexus
Newport Beach, CA
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Terrific First class Dealership. Comfortable waiting area. No issues, as I faced at my last Dealership, giving me an SUV loaner car similar to what I drive d First class Dealership. Comfortable waiting area. No issues, as I faced at my last Dealership, giving me an SUV loaner car similar to what I drive daily. More
New Car Buying Experience I have not bought a new car in almost 30 years! Was very nervous about the whole process. I was recommended to Gary Kalagian from my daughter who ha I have not bought a new car in almost 30 years! Was very nervous about the whole process. I was recommended to Gary Kalagian from my daughter who had purchased 3 Lexus cars from him and has always been completely satisfied. I had been talking with 2 other dealerships. but once my daughter made a call to Gary, he totally went to work and found me a beautiful car. It was truly a great car buying experience for me. He had all the paperwork ready and waiting, explained everything in detail, went over all the new car technology, and has made himself available to me should I have more questions, or issues. He lady in the finance office was also very helpful, courteous and explained the different options presented to me. Gary also gave me a tour of Newport Lexus and all the amenities they make available to their customers. I'm extremely delighted with my new Lexus RX 350! I will definitely recommend Gary Kalagian to the rest of my family and friends. Gary definitely goes the extra mile for his customers. Thank you so much! More
A great and stress-free experience from beginning to end! It had been a long time since we purchased a new car and we weren't necessary looking forward to the whole car-buying sales job....But we met Gary Kal It had been a long time since we purchased a new car and we weren't necessary looking forward to the whole car-buying sales job....But we met Gary Kalagian and we put our anticipation behind us as Gary took the time and care to explain the car and the paperwork! We would definitely recommend him to family and friends! More
Great Service Experience Newport Lexus service technicians are always courteous, friendly and personable. I enjoy working with them. They are also extremely competent and know Newport Lexus service technicians are always courteous, friendly and personable. I enjoy working with them. They are also extremely competent and know how to help me keep my car running in top shape. More
Refreshing experience Beautiful dealership. Friendly staff. Well organized and they go the extra mile. We never felt high pressure and our sales consultant made things q Beautiful dealership. Friendly staff. Well organized and they go the extra mile. We never felt high pressure and our sales consultant made things quite easy for us to purchase the vehicle we wanted. More
WONDERFUL !!! Mike Shimon is awesome, No pressure, straight up guy. A pleasure doing business with . Fiance gal was wonderful as well, They both made the car buying Mike Shimon is awesome, No pressure, straight up guy. A pleasure doing business with . Fiance gal was wonderful as well, They both made the car buying experience easy, which was much appreciated . More
Awesome Dave the superhero. Dave Clayton was awesome as usual. He went way beyond expected. Hope he doesn't retire for 50 more years! Dave Clayton was awesome as usual. He went way beyond expected. Hope he doesn't retire for 50 more years! More
Replaced my battery because it would not hold a charge.. Newport Lexus treats customers as they should be treated, with respect and appreciation. Most of the time if I have a technical issue when I pull int Newport Lexus treats customers as they should be treated, with respect and appreciation. Most of the time if I have a technical issue when I pull into the driveway the person greeting you can explain and correct your problem and you're off and running again. During this visit, my battery was still under warranty, so they replaced it and washed my Lexus while I enjoyed waiting in their very comfortable lounge area. I would not go to another Lexus dealer! More
Amazing service Everybody here is always awesome. I only get my car serviced here because I carry my most precious jewel in it (my child) and I want to make sure that Everybody here is always awesome. I only get my car serviced here because I carry my most precious jewel in it (my child) and I want to make sure that when things are done to the car that they are done correctly. If you're looking to save a buck then go elsewhere. If you want things done the right way the first time because you care about your safety and your family's safety, bring it here. Albert is very responsive, very professional and gets things done when you need them-on time. More