Newport Lexus

VERY SATISFIED WITH MY PURCHASE My experience purchasing my new vehicle went very smoothly and I was a very satisfied customer. Maria was amazing and finding my needs and she helped My experience purchasing my new vehicle went very smoothly and I was a very satisfied customer. Maria was amazing and finding my needs and she helped me pick out the perfect car. Sarah walked me through the finical process very quickly and efficiently. Next time I am looking for a new Lexus I will definitely be back here.And definitely send others friends and family to Newport Lexus. More

Professional, and great Gary, Bill and Anita were very helpful and great to work with in putting us in a new car from the sale, finance and out the door very professional and Gary, Bill and Anita were very helpful and great to work with in putting us in a new car from the sale, finance and out the door very professional and quick. More

Very good experience Jorge was very helpful in answering all my questions and concerns and made it a very easy transaction. Sarah with finance made the financing go quick Jorge was very helpful in answering all my questions and concerns and made it a very easy transaction. Sarah with finance made the financing go quickly and easy. More

excelent that is the way I always experienced with him when ever I made a visit with the man and at the place, and always friendly base to stand. that is the way I always experienced with him when ever I made a visit with the man and at the place, and always friendly base to stand. More

Service Excellent service. Top notch customer service cordial friendly professional and very pleasant. Peter was the pinical of what one would expect from an Excellent service. Top notch customer service cordial friendly professional and very pleasant. Peter was the pinical of what one would expect from any luxury brand service professional and he went over and beyond my expectations. More

servicing my Lexus Upon arrival, the paper work was completed quite quickly. Estimated length of wait was accurate. Car was returned to me freshly washed. Explanatio Upon arrival, the paper work was completed quite quickly. Estimated length of wait was accurate. Car was returned to me freshly washed. Explanation of service completed was clear. More

Nice big car dealership The dealer is huge and a lot of selection, the person who help me is very nice and let me test drive the car and they gave me a good deal. The finance The dealer is huge and a lot of selection, the person who help me is very nice and let me test drive the car and they gave me a good deal. The finance office is very helpful she explained all the important information i need to know. More

Best Dealership Experience Ever! The employees of Newport Lexus are definitely "top notch!" Customer service and satisfaction are their number one concern! Couldn't be more pleased The employees of Newport Lexus are definitely "top notch!" Customer service and satisfaction are their number one concern! Couldn't be more pleased with my purchase and choice of Newport Lexus! More

Service Joey Wilchek has always been so helpful when I come in for service. He explains the needed service and he explains the charges well. Newport Lexus h Joey Wilchek has always been so helpful when I come in for service. He explains the needed service and he explains the charges well. Newport Lexus has a great asset in Joey. Verlon McKay More

Tires for life My only disappointment is"The tires for life "! I've had my Lexus since 2007. I've maintained my vehicle only through the dealership and since I just My only disappointment is"The tires for life "! I've had my Lexus since 2007. I've maintained my vehicle only through the dealership and since I just had a flat tire due to a large bolt and have been told on my last two tire rotations and oil change that I would be needing tires the next time I was in. I wanted to get new tires so they would wear evenly. But no plugging and patching the hole and placing th tire on the rear is what was done. This is very disheartening since I've followed the guidlines with rotation, alinement, and air pressure that I can't even get new tires to feel safe while driving. The customer service at Newport Lexus Is great , I just don't understand why on earth they would ever have chose to offer this item. In stead of enhancing the comfort experience it's result is one of frustration! More