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Newport Lexus

Newport Beach, CA

4.9
2,325 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,325 reviews

August 30, 2016

excellence in customer service we have purchased two cars from newport lexus. We actually are buying the dealership as much as the 400h . Although the cars have both been almost t More

by badbabs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Aug 31, 2016 -

Newport Lexus responded

Thank you for this great review and for your loyalty to us here at Newport Lexus! Your business is greatly appreciated and we thank you for being a part of the Newport Lexus family! We hope your new 400h is treating you well and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 28, 2016

20k services The services what the customers expect from. Satisfaction is the most customer needed and you can find it here. Beside a communication is also good. T More

by hhday826
Customer Service
Recommend Dealer
Yes
Employees Worked With
Arlyn Apodaca
Aug 29, 2016 -

Newport Lexus responded

We're extremely grateful for this review and happy to see you had a quality experience with our staff. Please know how much we appreciate your business and should you ever have any questions, please don't hesitate to ask. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 27, 2016

Excellent Professional and experienced. You feel comfortable with all questions asked and answers received. Service department staff are very friendly and poli More

by Ihsuan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 29, 2016 -

Newport Lexus responded

Thank you for this positive review. Our top priority is customer satisfaction and it appears you received just that. Thank you for choosing Newport Lexus and we're looking forward to seeing you at your next service appointment. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 24, 2016

The best car dealer experience I have ever had. It is easy to provide good service when everything goes right. It is harder to deal with issues when problems pop up. Excellent, world class custome More

by Very happy camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Yaz", Jason Johnson, Craig Jones, Greg Lawson, Roberto Nunez, Tony D'Amato
Aug 24, 2016 -

Newport Lexus responded

It's a team effort here and we're so proud to see how many members of our staff have helped provided you with the world-class service you deserve. Thanks for being a part of the Newport Lexus Family and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 24, 2016

Prompt and Phenomenal! Gary really took the time and was so efficient throughout the whole process. I have never had such phenomenal service from a salesman or dealership! More

by parisloverb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, Gary Kalagian, Jackie Obie
Aug 24, 2016 -

Newport Lexus responded

Thank you for this great review. We take great in providing top notch service and it appears that is exactly what our team provided to you. We'd like to thank you for choosing us here at Newport Lexus and are looking forward to seeing you again very soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 24, 2016

Great experience Craig Jones was great! He rendered the best service among the 4 dealerships I was working with. Very quick to respond and got me the best deal. Tha More

by Ambot28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Jones, Greg Lawson
Aug 24, 2016 -

Newport Lexus responded

Thank you for this positive review. We're very lucky to have Craig on our team, as he's always going above and beyond to make sure our customers drive home happy. We'd like to congratulate you on your new vehicle and we hope to see you around the dealership again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 18, 2016

Efficient and Responsive Alberto was so responsible and took care of me and my car very well. He let me know of the progress and courteous and efficient. More

by quimperqueen
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Aug 19, 2016 -

Newport Lexus responded

We're so grateful for this 5-Star Review! It's wonderful to hear that Albert provided you with an outstanding experience and we'll make sure to share your comments with him. Thank you for choosing Newport Lexus and we look forward to serving you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 18, 2016

Great service as always! Albert Lara has handled the service of my Lexus since I purchased from Newport Lexus and has always made sure that I was receiving service as needed a More

by Denniso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Aug 19, 2016 -

Newport Lexus responded

Thank you for this positive review! We're glad to have Albert on our team and are happy to hear that he provided you with the experience you deserve. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 18, 2016

The customer experience is BEST in CLASS. My Service Advisor is Dave Clayton and he is World Class. The vision of Good!!! Dave is the reason "Why" I return to Newport Lexus for service. More

by Pacificsales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Clayton
Aug 19, 2016 -

Newport Lexus responded

Thank you for this stellar review! It makes us extremely proud and happy that your visit with us was an enjoyable one! David is one of our esteemed members who reflects the values of our family! We will make sure to let David know your feedback, and we hope to see you back again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 17, 2016

Albert got me in and out and back to work in record time - then called me ahead of scheduled completion time telling me the car was washed and ready to pick up. Just the best. I love my LS-460 second one I h More

by RCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Aug 17, 2016 -

Newport Lexus responded

Thank you for this quality review. Albert is a great member of our team and is always making sure customers leave happy. We hope your LS460 is treating you well and we hope to see you again soon. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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