
Newport Lexus
Newport Beach, CA
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excellence in customer service we have purchased two cars from newport lexus. We actually are buying the dealership as much as the 400h . Although the cars have both been almost t we have purchased two cars from newport lexus. We actually are buying the dealership as much as the 400h . Although the cars have both been almost trouble free the dealership has been outstanding. Whether you get a loaner car or wait in the very comfortable lounge it has been a pleasant experience for us. I highly rec. this dealer for a great experience. More
20k services The services what the customers expect from. Satisfaction is the most customer needed and you can find it here. Beside a communication is also good. T The services what the customers expect from. Satisfaction is the most customer needed and you can find it here. Beside a communication is also good. Thank you for the excellent job! More
Excellent Professional and experienced. You feel comfortable with all questions asked and answers received. Service department staff are very friendly and poli Professional and experienced. You feel comfortable with all questions asked and answers received. Service department staff are very friendly and polite to meet your needs. More
The best car dealer experience I have ever had. It is easy to provide good service when everything goes right. It is harder to deal with issues when problems pop up. Excellent, world class custome It is easy to provide good service when everything goes right. It is harder to deal with issues when problems pop up. Excellent, world class customer service and true concern for my situation. Simply outstanding! More
Prompt and Phenomenal! Gary really took the time and was so efficient throughout the whole process. I have never had such phenomenal service from a salesman or dealership! Gary really took the time and was so efficient throughout the whole process. I have never had such phenomenal service from a salesman or dealership! More
Great experience Craig Jones was great! He rendered the best service among the 4 dealerships I was working with. Very quick to respond and got me the best deal. Tha Craig Jones was great! He rendered the best service among the 4 dealerships I was working with. Very quick to respond and got me the best deal. Thank you More
Efficient and Responsive Alberto was so responsible and took care of me and my car very well. He let me know of the progress and courteous and efficient. Alberto was so responsible and took care of me and my car very well. He let me know of the progress and courteous and efficient. More
Great service as always! Albert Lara has handled the service of my Lexus since I purchased from Newport Lexus and has always made sure that I was receiving service as needed a Albert Lara has handled the service of my Lexus since I purchased from Newport Lexus and has always made sure that I was receiving service as needed and not anything extra that I didn't need. It is a pleasure to be able to trust the people I work with especially Albert. More
The customer experience is BEST in CLASS. My Service Advisor is Dave Clayton and he is World Class. The vision of Good!!! Dave is the reason "Why" I return to Newport Lexus for service. My Service Advisor is Dave Clayton and he is World Class. The vision of Good!!! Dave is the reason "Why" I return to Newport Lexus for service. More
Albert got me in and out and back to work in record time - then called me ahead of scheduled completion time telling me the car was washed and ready to pick up. Just the best. I love my LS-460 second one I h - then called me ahead of scheduled completion time telling me the car was washed and ready to pick up. Just the best. I love my LS-460 second one I have owned and the Newport Beach Lexus dealership is just the best. r More