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Newport Lexus

Newport Beach, CA

4.9
2,084 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,084 reviews

September 28, 2024

o Sean service adviser --- Excellent o Amber Smith is service rep --- Excellent o Joey Kato is salesman --- Excellent o Fred Mahjoub is sales manager --- Excellent o Roger Ghasemi is finance --- Excel More

by ldeleo2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mahjoob, Shawn Moshrefi
Sep 28, 2024 -

ldeleo2004 responded

o Sean service adviser --- Excellent o Amber Smith is service rep --- Excellent o Joey Kato is salesman --- Excellent o Fred Mahjoub is sales manager --- Excellent o Roger Ghasemi is finance --- Excellent o Joe Ehlert is sales manager --- Excellent

Sep 28, 2024 -

ldeleo2004 responded

EVERYONE GETS 5 STAR's

Oct 02, 2024 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

September 27, 2024

Great and prompt service! Had many options for appointments. They took my car right in and it was ready in less than the expected time. They have a comfortable waiting area wi More

by mlogruenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Sep 28, 2024 -

Newport Lexus responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you again for the great review!

September 26, 2024

Peter was helpful and friendly, and his follow-up was great. A damaged tire was replaced and a part was ordered to repair hatch sensor. Once part arrives, I was told I'd receive a callback to bring the c More

by dischultz02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Sep 28, 2024 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Peter here at Newport Lexus! We hope you have a great day!

September 25, 2024

Kind capable & courteous service. Work done well & quickly.Beautiful atmosphere to wait inside with clean bathrooms & delightful snacks! More

by valcarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Sep 28, 2024 -

Newport Lexus responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2024

Excellent service! Very professional customer care and extremely helpful knowledgeable service rep to go along with clean dealership More

by Denny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Sep 28, 2024 -

Newport Lexus responded

Hi Denny, we are so happy to read such a great review about Newport Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

September 23, 2024

This dealership has been far excellence on the services they provided us. Their staff are courteous and very accommodating More

by binary_03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
Sep 28, 2024 -

Newport Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2024

Superb service, Joey, the service advisor, was so helpful, courteous and professional. The kind of service customer can appreciate. More

by Valentia03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Sep 28, 2024 -

Newport Lexus responded

Hello, we're happy you found Joey to be so supportive during your experience here at Newport Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2024

Sales manager/agent was extremely polite and was prepared when we came in, transaction was smooth. Highly recommend More

by Nancyhay100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Brawley
Sep 28, 2024 -

Newport Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Thanks for the recommendation, and have an amazing day!

September 20, 2024

Great customer service. My service was done in a timely manner. The team went above and beyond to meet my expectations. More

by royatourchian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Sep 21, 2024 -

Newport Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2024

Services are good and I am satisfied. We will continue to use for our lexus maintenance service. More

by mikih913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Borla
Sep 20, 2024 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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