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Newport Lexus

Newport Beach, CA

4.9
2,299 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,299 reviews

August 30, 2016

Quick and easy Salesperson went above and beyond to accommodate us and was very efficient. The service and professionalism is to be commended. Fast and friendly se More

by janet0413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Lawson, Maria Moayed
Aug 31, 2016 -

Newport Lexus responded

Hi Janet, Congrats on your new vehicle and thank you for this great review. We're so pleased to see that our team worked together to provide you with the quality service that people have come to expect from us here at Newport Lexus. Thanks for stopping by and we look forward to seeing you at your first service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 30, 2016

Philip Huynh and Anita Rami are professional Before coming to Newport Lexus, we had exchanged Emails with Mr. Philip Huynh to let him know what we were looking for. Mr. Huynh replied quickly and More

by thammai2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Huynh, Anita Rami
Aug 31, 2016 -

Newport Lexus responded

Wow! Thank you for this tremendous review! Philip is an all-star and we're so proud to hear that he provided you with a great car-buying experience. The NX200t is a quality compact crossover that we know you're going to love driving for many years to come. Welcome to the Newport Lexus Family and please don't hesitate to ask us or Philip any questions, should you have any. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 30, 2016

Great customer service from Albert Lara!! I have been a client for over 8 years and I'm very satisfied with customer care , specially Albert Lara. He is knowledgeable , respectful and solves i More

by Cnaum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Aug 31, 2016 -

Newport Lexus responded

Thank you for your continued support and for being a member of the Newport Lexus Family! It's our pleasure to serve you and we look forward to even more years together! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 30, 2016

excellence in customer service we have purchased two cars from newport lexus. We actually are buying the dealership as much as the 400h . Although the cars have both been almost t More

by badbabs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Aug 31, 2016 -

Newport Lexus responded

Thank you for this great review and for your loyalty to us here at Newport Lexus! Your business is greatly appreciated and we thank you for being a part of the Newport Lexus family! We hope your new 400h is treating you well and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 30, 2016

Easy and efficient ! Gary is a knowledgable and personable sales consultant. He is enthuastic about getting you the right car for the right price. We have leased 2 cars wi More

by Rjoha8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Aug 30, 2016 -

Newport Lexus responded

Thank you for this quality review. We're so happy to hear that Gary does a great job you visit and has helped get you into a second Lexus! We'll be sure to share this great review with him and the rest of our team! Thank you for your loyalty to us here and we hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 28, 2016

20k services The services what the customers expect from. Satisfaction is the most customer needed and you can find it here. Beside a communication is also good. T More

by hhday826
Customer Service
Recommend Dealer
Yes
Employees Worked With
Arlyn Apodaca
Aug 29, 2016 -

Newport Lexus responded

We're extremely grateful for this review and happy to see you had a quality experience with our staff. Please know how much we appreciate your business and should you ever have any questions, please don't hesitate to ask. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 27, 2016

Excellent Professional and experienced. You feel comfortable with all questions asked and answers received. Service department staff are very friendly and poli More

by Ihsuan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 29, 2016 -

Newport Lexus responded

Thank you for this positive review. Our top priority is customer satisfaction and it appears you received just that. Thank you for choosing Newport Lexus and we're looking forward to seeing you at your next service appointment. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 24, 2016

Great experience Craig Jones was great! He rendered the best service among the 4 dealerships I was working with. Very quick to respond and got me the best deal. Tha More

by Ambot28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Jones, Greg Lawson
Aug 24, 2016 -

Newport Lexus responded

Thank you for this positive review. We're very lucky to have Craig on our team, as he's always going above and beyond to make sure our customers drive home happy. We'd like to congratulate you on your new vehicle and we hope to see you around the dealership again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 24, 2016

The best car dealer experience I have ever had. It is easy to provide good service when everything goes right. It is harder to deal with issues when problems pop up. Excellent, world class custome More

by Very happy camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Yaz", Jason Johnson, Craig Jones, Greg Lawson, Roberto Nunez, Tony D'Amato
Aug 24, 2016 -

Newport Lexus responded

It's a team effort here and we're so proud to see how many members of our staff have helped provided you with the world-class service you deserve. Thanks for being a part of the Newport Lexus Family and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 24, 2016

Prompt and Phenomenal! Gary really took the time and was so efficient throughout the whole process. I have never had such phenomenal service from a salesman or dealership! More

by parisloverb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, Gary Kalagian, Jackie Obie
Aug 24, 2016 -

Newport Lexus responded

Thank you for this great review. We take great in providing top notch service and it appears that is exactly what our team provided to you. We'd like to thank you for choosing us here at Newport Lexus and are looking forward to seeing you again very soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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