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Newport Lexus

Newport Beach, CA

4.9
2,084 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,084 reviews

October 14, 2024

I called in and was transferred to Zaheed to enquire about a specific vehicle I was looking for. Zaheed was very professional, and made It the easiest and fastest vehicle purchase imaginable. The financ More

by Pbar91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaheed and Farshad 5 stars both
Oct 18, 2024 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with Zaheed and Farshad! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2024

This has been my dealership for over 20 years! They’ve always treated me with integrity and professionalism! More

by Risakaes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek, Roberto Nunez
Oct 13, 2024 -

Newport Lexus responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 11, 2024

Staff was responsive, prompt and fixed my car quickly - I will use them again for future car care. More

by deesesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Oct 13, 2024 -

Newport Lexus responded

Hi Deesesh, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 10, 2024

2nd purchase from Newport Lexus Excellent service and excellent sales team Would feel comfortable recommending them More

by chick
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
Oct 13, 2024 -

Newport Lexus responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 10, 2024

Absolutely the Best customer service! Love getting my car serviced at Newport Lexus! Very friendly and knowledgeable team! More

by Olga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Oct 13, 2024 -

Newport Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 10, 2024

I always go with Newport Lexus to maintain my 2022 Lexus 450h. On this occasion regular maintenance service was performed and to address an issue with the power back door. I am confident that the proper rep More

by rclora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano
Oct 13, 2024 -

Newport Lexus responded

Hi, thank you for taking the time to leave a review for us at Newport Lexus. We're happy we could meet your expectations! We hope to see you soon!

October 10, 2024

Clean, professional , explain details about what service car needs, loaner car was new and very good driving experience More

by cdamirchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Oct 13, 2024 -

Newport Lexus responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 09, 2024

Excellent experience at Newport Lexus. Very nice lounge and facilities, service was very quick and the staff are top notch. Jhordan was my advisor and he was very professional and courteou More

by handsomeboy96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhordan Borla
Oct 13, 2024 -

Newport Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2024

I never felt pressured when visiting Newport Lexus. The entire staff was friendly, especially Kelly, Dalton, and Rafa. An amazing dealer experience and drove away in my dream car! Couldn’t be happier. More

by Jonathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly, Dalton, Rafa, Gary Kalagian
Oct 12, 2024 -

Newport Lexus responded

Hi Jonathan, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! Thank you, and have a fantastic day!

October 08, 2024

Rude staff and incompetent management. I ended up paying more than I was expecting when I traded in my old car there because they paid off my loan late. Also getting a response by email More

by jocar09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Philip Huynh
Oct 18, 2024 -

Newport Lexus responded

jocar09, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to poor communication. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your sales experience and how we can make this better. Anthony D'Amato General Manager tonydamato@newportlexus.com

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