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Newport Lexus

Newport Beach, CA

4.9
2,269 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,269 reviews

February 23, 2025

Hi this will be my first Lexus my last 3 cars have been Mercedes I have heard nice things about Lexus but also have to tell you our sales guy Joey kato was awesome I have to tell u I dread car sales guys b More

by Sherrijacklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
Feb 28, 2025 -

Newport Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 23, 2025

The staff was friendly and the service was quick and easy. Would definitely come back again! More

by 3898alondra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Feb 28, 2025 -

Newport Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2025

Very nice place but Peter estimated time not as promised 1:45 vs more than 3hrs. I checked the link to see my car status the link not working. Very disappointed today. More

by hdong66442
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Feb 28, 2025 -

Newport Lexus responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (949) 477-7107 when you have a chance. Thank you, and we look forward to hearing from you.

February 22, 2025

Mo devotes more energy listen to customer and learns what we need then offers suggestions and shows what are available. Sincere and helpful to match customer’s need than to push sale. Very likely perso More

by Angela Chi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Feb 24, 2025 -

Newport Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 22, 2025

I appreciate the efficiency of Service Advisor Joey Wilchek. X x x x x x More

by jmpljones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Feb 24, 2025 -

Newport Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 22, 2025

The people work there are very polite and professional, especially Peter Pérez. He is very kind. I’m happy that I brought my car there, they are honest. You can’t ask for more than that. More

by Myra0525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Feb 24, 2025 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2025

Joey from Newport Beach Lexus helped us get the car and deal we were looking for. At Newport Beach Lexus we found all staff to be friendly, knowledgeable and helpful. We will be coming back for our next More

by lechugamma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey
Feb 21, 2025 -

Newport Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2025

Good service personnel and reliable work. There follow up is very good. Customer area is adequate. More

by rspayke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Feb 23, 2025 -

Newport Lexus responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 21, 2025

I was treated like a queen. My car was serviced and washed - it was looked and ran perfectly. More

by Ockatiesu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Feb 23, 2025 -

Newport Lexus responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 20, 2025

Chris is the main reason I come to Newport Lexus. He is so helpful, followed up the next day to see if I was understanding the car. More

by Jimdaly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clark
Feb 21, 2025 -

Newport Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

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