Newport Lexus
Newport Beach, CA
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With people like Peter as my service advisor, I can’t imagine how this dealer could do wrong. Everything is always perfect. And if not, advisors like Peter, always make everything right. What more can I imagine how this dealer could do wrong. Everything is always perfect. And if not, advisors like Peter, always make everything right. What more can I say and ask for from Lexus service center. Thank you More
When my car wouldn’t start I knew to have it towed to Newport Lexus, They had done a great job when I needed new tires so I didn’t hesitate when I really needed help.Kevin Nessl always takes great care t Newport Lexus, They had done a great job when I needed new tires so I didn’t hesitate when I really needed help.Kevin Nessl always takes great care to make sure that I am up to date on my vehicle’s status. Turns out it need a new hybrid battery, so Kevin offered me a loaner vehicle(which I didn’t need, but did accept the ride home that Kevin arranged instead), and when my battery came in the next day my car was ready for pick up all nicely washed and cleaned inside too. Kevin is my go to guy when I need help with my car. More
For over 10 years my Lexus RX 450H maintenance has been easily and routinely managed at Newport Lexus. From start to finish, I typically experience supportive attention. In particular, Johnathan Bishop per easily and routinely managed at Newport Lexus. From start to finish, I typically experience supportive attention. In particular, Johnathan Bishop personally handled my October 15, 2024 time-sensitive service appointment with expertise and finesse. More
We have had our 3 cars at Newport Lexus& service dept! The best dealership(there is a closer one to our house but not near as good) The best dealership(there is a closer one to our house but not near as good) More
I’ve be coming there for years both purchasing a vehicle and getting all maintenance done there. There is a serious lack of contact when calling and getting transferred to the service center. When I ask and getting all maintenance done there. There is a serious lack of contact when calling and getting transferred to the service center. When I ask for the service center I’m talking to a robot and rarely get a call back. A very poor ststem More
Zaheed was a pleasure to work with and made the entire experience comfortable. I highly recommend working with Newport Lexus on your next purchase. experience comfortable. I highly recommend working with Newport Lexus on your next purchase. More