Back

Newport Lexus

Newport Beach, CA

4.9
1,797 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

Directions

By Type

Showing 1,797 reviews

May 28, 2016

15,000 mile svc On time, courteous an great loaner car. Have worked with David Clayton for a number of years. Top notch professional. Service was completed in less t More

by Gyates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Clayton
May 31, 2016 -

Newport Lexus responded

Dear Valued Customer, We're overjoyed by the comments left in your review. It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Customer satisfaction is what keeps us going and we hope that you visit us again soon. Please feel free to contact us, or David again for any of your Lexus needs. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 27, 2016

Very helpful, accommodative and considerate. Had a great car buying experience from start to finish. Jorge Urqudiez (Saleman) and Bobby Sento (Sales Manager) were both honest, patient and genuin More

by TK9400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, Jorge Urquidez
May 31, 2016 -

Newport Lexus responded

Dear Valued Customer, Thank you for taking the time to leave this review. Jorge and Bobby are both great members of our team and it's no surprise that they both provided you with a great experience. We'll be sure to share your comments with them and the rest of our team. We hope your new vehicle is treating you well and we'll see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 27, 2016

Great experience! Great experience. Professional people. Very friendly. Had a great time. Vance was very helpful and helped me find the car I looked for at a great p More

by Avm_cite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
VANCE REMMEY
May 31, 2016 -

Newport Lexus responded

Dear Valued Customer, Thank you for writing this fantastic review! We take pride in making sure our customers have a positive experience and love that you were able to get that from us. We look forward to hearing from you again, and please contact us if you ever need anything regarding your Lexus. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 26, 2016

Great service and follow through! I am always pleased with the service I receive at Lexus Newport! My service adviser Dave is a true professional. He is always friendly, gives helpfu More

by Happy client
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Clayton
May 31, 2016 -

Newport Lexus responded

Dear Valued Customer, Dave in an all-star and it's no surprise that he provides you with amazing service each every time you stop in for service. We hope your vehicle is running just like new and we'll see you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 26, 2016

Excellent service and staff. Very professional and helpful. From dealing with your sales manager Tony Damato to your service guys Joey and Jason and then Mike More

by Lawyer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
McMann, Jason Johnson, Joey Wilchek, Tony D'Amato
May 31, 2016 -

Newport Lexus responded

Dear Valued Customer, It's a team effort here and we're so happy to see that our team worked extremely hard together to make sure you had a great experience. Welcome to the Newport Lexus Family and we'll see you around the dealership soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 25, 2016

My ES350 lease We are very satisfied with our buying experience with Vance Remmey. He did everything he could to make sure we were happy never at any point did we fe More

by Patricia Lafosse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance Remmey
May 26, 2016 -

Newport Lexus responded

Hi Patricia, We couldn't help but smile after reading your amazing comments. We’re extremely proud of Vance and his efforts to ensure that you found the perfect car! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 25, 2016

Excellent, no hassles, very professional Very easy to work with and very professional. Not pushy and answered all questions, including providing insight as to pros and cons of each model. M More

by alohadixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance
May 26, 2016 -

Newport Lexus responded

Dear Valued Customer, Thank you for writing this fantastic review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Enjoy the new car and we hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 24, 2016

Thank you Newport Lexus! I had a great experience working with Gary and the Newport Lexus team. They were upfront, honest, quick and efficient. I would recommend Newport Lexus More

by LB101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
May 25, 2016 -

Newport Lexus responded

Dear Valued Customer, Your review is greatly appreciated. Gary is a valued member of our team over here at Newport Lexus, and we're thrilled to hear he was able to take such great care of you. We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 23, 2016

Good customer service and loyal Other than this dealership being located in a nice area, it came with great assistance to my every need. Jorge has been there when I needed him and More

by Gina83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
May 24, 2016 -

Newport Lexus responded

Dear Valued Customer, Thank you very much for your kind words! Your support is greatly appreciated. We are even more glad that your visit was such a positive one and we hope it's something we'll be able to repeat over and over again! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 23, 2016

Excelent experience George was great to work with. He was Knowledgeable and made the process flow smoothly. He took as much time as we needed to decide what to do. He More

by blues
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez, A. J. D'Amato
May 23, 2016 -

Newport Lexus responded

Dear Valued Customer, We appreciate you taking the time to leave this positive review. George is a great member of our team and we're so pleased to see that he went above and beyond to provide you with the experience you deserve. Thanks for choosing us here at Newport Lexus and we hope to see you around the dealership again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

...
127
...