Newport Lexus

Service my car What can I say , I have no problems, they fixed my car, I waited, I read , watched TV , had something to eat , Peter kept me informed on the progress, What can I say , I have no problems, they fixed my car, I waited, I read , watched TV , had something to eat , Peter kept me informed on the progress, Thanks much. Barbara Hamilton More

From 1 month to 1 day Today I drove away in a new car that 24 hours ago was just a considerable candidate for my next car at my lease-end in one month. Jorge Urquidez was a Today I drove away in a new car that 24 hours ago was just a considerable candidate for my next car at my lease-end in one month. Jorge Urquidez was a very pleasant consultant to work with. He went above and beyond to make sure I ended up with the car I truly wanted. Yesterday he made a compelling argument for consideration when discussing options and deals for when the time was right if I had chosen to go with a Lexus. Fast forward 17 hours later- I drove away in my very first Lexus. I've been a loyal VW owner since 2008, but today I have happily became part of the Lexus family. I am now a proud driver of a 2016 CT200h. Thank you Newport Lexus and Jorge for making this possible! More

Best customer service I've see Gary was awesome not only was he knowledgeable person he was honest fair and the most important approachable. I would recommend any interested in a Le Gary was awesome not only was he knowledgeable person he was honest fair and the most important approachable. I would recommend any interested in a Lexus to Gary. More

People are friendly. The layout of the whole show room including the coffee shop area and boutique area are very nice. Everyone in the show room, coffee shop are very fri The layout of the whole show room including the coffee shop area and boutique area are very nice. Everyone in the show room, coffee shop are very friendly. I would like to make a suggestion that if the workers in service department(receiving cars for car wash or service)treat non-while people same as they treat whites. I always felt got left behind when I drove in earlier than any whites. They would serve the whites first then come back to me. I don't think it is a very good business practice. We pay the same money for the vehicle and service. We should be treated equal. Please improve and enhance the attitude of those employees at service area. I forgot the name but there is a white woman working there always makes me feel that I am not welcome there. Don't know why. More

First Service This was my first experience with having my car serviced. Not only was my car done in the time I was told the waiting area was very nice and I loved t This was my first experience with having my car serviced. Not only was my car done in the time I was told the waiting area was very nice and I loved that there were different seating options. I also have to say everyone was very friendly and professional from the guy who met me in the service bay to the girl who provide me my tea. Best Service I've ever experienced. More

Awesome experience This will be the second car I have bought through Jorge at Newport Lexus. His customer service skills are exceptional and I don't plan on going to any This will be the second car I have bought through Jorge at Newport Lexus. His customer service skills are exceptional and I don't plan on going to any other dealer. I live in Corona so it's kind of a far drive but well worth it for the service and their beautiful facility. Jorge continuously follows up with me to ensure I'm satisfied and always offers to help with anything I may need help with. More

VERY SATISFIED WITH MY PURCHASE My experience purchasing my new vehicle went very smoothly and I was a very satisfied customer. Maria was amazing and finding my needs and she helped My experience purchasing my new vehicle went very smoothly and I was a very satisfied customer. Maria was amazing and finding my needs and she helped me pick out the perfect car. Sarah walked me through the finical process very quickly and efficiently. Next time I am looking for a new Lexus I will definitely be back here.And definitely send others friends and family to Newport Lexus. More

Professional, and great Gary, Bill and Anita were very helpful and great to work with in putting us in a new car from the sale, finance and out the door very professional and Gary, Bill and Anita were very helpful and great to work with in putting us in a new car from the sale, finance and out the door very professional and quick. More

Very good experience Jorge was very helpful in answering all my questions and concerns and made it a very easy transaction. Sarah with finance made the financing go quick Jorge was very helpful in answering all my questions and concerns and made it a very easy transaction. Sarah with finance made the financing go quickly and easy. More

excelent that is the way I always experienced with him when ever I made a visit with the man and at the place, and always friendly base to stand. that is the way I always experienced with him when ever I made a visit with the man and at the place, and always friendly base to stand. More