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Newport Lexus

Newport Beach, CA

4.9
2,269 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,269 reviews

March 02, 2025

We are very happy with the service. Sean did a great job at keeping me updated on what is needed on my vehicle. He is very nice and helpful. Thanks Sean More

by Jade Pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 05, 2025 -

Newport Lexus responded

Hi Jade, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2025

Do glad this dealership lowered their service prices for oil change, brakes, etc thank you More

by charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 05, 2025 -

Newport Lexus responded

Hello Charles, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2025

Edit: 20 days after having the car it starts stalling on me and I’ve been told the transmission is bad and it’s crazy because everything around it is in tip top shape but my transmission is giving, so yeah More

by Shay
Purchase Time
Recommend Dealer
No
Employees Worked With
Gary Kalagian
Mar 04, 2025 -

Newport Lexus responded

Hello Shay, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2025

On time , professional,, Joey is amazing. Premises clean nice waiting area. Definitely will continue to go there More

by sandrasue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 04, 2025 -

Newport Lexus responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 28, 2025

Gary K, Reagan and Dalton were all incredible from start to finish! Great experience! Thank you! More

by Katie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reagan and Dalton, Gary Kalagian
Mar 03, 2025 -

Newport Lexus responded

Hi Katie, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2025

Exceptional customer care service experience that always exceeds my expectations visit after visit after visit without fail ! More

by guillermo_hysaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl , Chris Clark, Tony D'Amato, Melissa Alarcon
Mar 02, 2025 -

Newport Lexus responded

Hi, thank you for taking the time to leave a review for us at Newport Lexus. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

February 28, 2025

Serviced car today. Sean T great job running the program. Everyone professional and efficient. I only go to Newport Lexus. More

by Ccmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 02, 2025 -

Newport Lexus responded

Hi, we are glad Sean T could help! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2025

Excellent customer service. We were in and out in less than 15 minutes. The ease of getting a loaner car was great too! More

by maleyfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Mar 03, 2025 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2025

Peter was very helpful and provided valuable information in the status of the vehicle and the recommended repairs. More

by Marcin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Mar 03, 2025 -

Newport Lexus responded

Hi Marcin, thank you for your kind review; we are happy to pass along your comments to Peter here at Newport Lexus! We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2025

Greg was great and accommodating. We had a great experience with him and the dealership for the purchase of our new car. More

by TJochelson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Holley
Mar 03, 2025 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Greg here at Newport Lexus! We are always more than happy to assist you if anything else comes up. Take care!

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