
Newport Lexus
Newport Beach, CA
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Newport Lexus Service dept offers a great experience in service. I especially appreciate the service agent, Kevin Nessel. He kindly took the time to explain what repairs my car needed without using press service. I especially appreciate the service agent, Kevin Nessel. He kindly took the time to explain what repairs my car needed without using pressure tactics! Loner car was offered if I wanted one, but I waited for the service to be completed! The waiting area had nice snacks, water, and coffee available to enjoy! Thank you! I also had a coupon discount to use toward my bill! More
Love the service department. All the service reps are knowledgeable and don’t try to sell services you don’t need. Also, love their new technology where the mechanic working on All the service reps are knowledgeable and don’t try to sell services you don’t need. Also, love their new technology where the mechanic working on my car sent a video tour of what and where he check and reasons for things he recommended be done. Then my customer service rep discussed and we evaluated what would need to done and any potential costs. More
Nice working with Zaheed, Rafael, Mo, Joe, and Alex at Newport Lexus dealership. They got me a good deal and were very patient in answering my questions. Newport Lexus dealership. They got me a good deal and were very patient in answering my questions. More