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Newport Lexus

Newport Beach, CA

4.9
2,393 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,393 reviews

June 10, 2025

Courteous and professional. The service consultant (Robert Manzano) did a good job in communicating the progress of the maintenance job and in arranging transportation. The cust More

by Dgivoly
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano
June 09, 2025

Excellent customer service Good communication Makes me feel like I am a valued customer Punctuality and honesty Joey is the best. More

by elsyaydee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
June 09, 2025

I brought my car in for their oil change promotion. The car was checked in with Advisor Chris at 9:40am and I picked up my car at 10:40am after they done engine oil and filter change, multi inspection More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
June 07, 2025

Great & prompt service ! Worth the time and effort too. Price well within acceptable expectations. Excellent More

by Runwaykitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Alarcon
Jun 10, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 06, 2025

nice showroom, Good sales and financial men. The Car is perfect for me and my husband. More

by Nikkyusa2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Sales
Jun 10, 2025 -

Newport Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 06, 2025

The Service is outstanding. My Representative is well versed when it comes to my services. More

by veugene49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
June 06, 2025

Excellent customer service and professional salesman with a huge selection of different models. Highly recommended. More

by Arouk75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Holley
June 06, 2025

The staff are always professional, the process was smooth, and they were upfront about pricing. I appreciated the clear communication. More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
June 05, 2025

Excellent service in all areas Prompt and reliable Joey is always friendly and attends with a smile More

by ramkadiyala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jun 08, 2025 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2025

Everybody was very professional and explained the matters patiently. The loaner car was clean. The car was ready as initially advised. More

by jpatel2254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Jun 08, 2025 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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