Newport Lexus

Kevin, my service advisor was extremely helpful and kind, and he took the time to explain my options and offer advice. He was very knowledgeable and I appreciate that being in new to Lexus. The facility was and he took the time to explain my options and offer advice. He was very knowledgeable and I appreciate that being in new to Lexus. The facility was clean, quiet and offered drinks, snacks and even massage chairs! I’ll definitely be doing all my future services at Lexus NB! More

Davon in service department was very helpful and went out of his way to address all my concerns and issues. Couldn’t be happier. My new go to for service. Thank you Davon of his way to address all my concerns and issues. Couldn’t be happier. My new go to for service. Thank you Davon More

Easy to make appointment. Waiting area is nice and clean. Free coffee and snacks! I will come back. Waiting area is nice and clean. Free coffee and snacks! I will come back. More

Dealership was fast servicing my vehicle and communicated clearly with me through the whole process. Especially Kevin Nessel, the sales consultant was a pleasure to work with. clearly with me through the whole process. Especially Kevin Nessel, the sales consultant was a pleasure to work with. More

Newport Lexus is the best place to buy the car and they have a great service . have a great service . More

Service time as stated and was out and pleased with the work performed on my vehicle work performed on my vehicle More

I had an excellent experience at Lexus Newport Beach. The entire process was smooth, professional, and stress-free. Special thanks to Mr. Naser and Mr. Fred for their outstanding service. They were fr The entire process was smooth, professional, and stress-free. Special thanks to Mr. Naser and Mr. Fred for their outstanding service. They were friendly, patient, and very helpful, and they made sure all my questions were answered. I’m extremely happy with my new Lexus and truly appreciate the great customer service. I would definitely recommend this dealership to friends and family. More

I cannot say enough great things about my service advisor, Kevin. Every time I bring my Lexus NX 450h+ in for service, Kevin consistently goes above and beyond to make sure both my car and I are take advisor, Kevin. Every time I bring my Lexus NX 450h+ in for service, Kevin consistently goes above and beyond to make sure both my car and I are taken care of. From the moment I arrive, he makes the entire process smooth, professional, and reassuring. Kevin truly listens to my concerns and never makes me feel like my questions or observations are unimportant. Instead, he takes the time to understand exactly what I’m experiencing with my vehicle and ensures that every concern is addressed thoroughly. It’s incredibly refreshing to work with someone who treats customers with such respect and patience. What really stands out is Kevin’s dedication to making sure my Lexus NX 450h+ is always in top-notch condition. He keeps me informed about what the vehicle needs, explains things clearly, and makes sure everything is handled properly so that my car runs smoothly and reliably. It gives me real peace of mind knowing that my vehicle is in such capable hands. Kevin’s professionalism, attention to detail, and genuine care for his customers make every service visit a positive experience. It’s rare to find someone who consistently delivers this level of customer service, and I truly appreciate the effort he puts into making sure everything is perfect. Because of Kevin, I always feel confident bringing my car in, knowing that my concerns will be heard and my vehicle will receive the best possible care. He is an outstanding service advisor and a true asset to the Lexus team. More