Newport Lexus

Terrible company to do business with. Had an agreed upon deal complete with pricing and trade in value. After waiting 5 weeks for the car to come in the sales rep called me to say everyth Had an agreed upon deal complete with pricing and trade in value. After waiting 5 weeks for the car to come in the sales rep called me to say everything is good. I told them it would be 5 days till I can come in, and the rep said no problem. He later spoke with his manager and said I have to come in on Friday. This was on a Wednesday afternoon, and I was out of town on vacation. He also said in the 5 weeks I waited for the on-order car the value of my trade in went down over $4000 which is 20% of the total value of the trade in, bizarre. I would never trust this dealership. And would never recommend them to anyone. More

Very satisfying and knowledgeable, I felt very comfortable with salesman and staff in services overall is great comfortable with salesman and staff in services overall is great More

I have been going to Newport Lexus for years this is my 6 th Lexus that I got from them. Anthony my Sales guy is the best. Alex the Manager is the Best and too. Everybody there is so nice that’s why I Drive th Lexus that I got from them. Anthony my Sales guy is the best. Alex the Manager is the Best and too. Everybody there is so nice that’s why I Drive from San Diego. I will always be a Customer for Life at Newport Lexus. More

Great experience working with Nasser! He was patient and knowledgeable helping us get the car we were looking for. He was patient and knowledgeable helping us get the car we were looking for. More

I’ve had multiple issues with my trunk and have taken my car to the dealership about 5 times and each time has been a pleasant and smooth experience. My service provider Duy has taken great care of me and h car to the dealership about 5 times and each time has been a pleasant and smooth experience. My service provider Duy has taken great care of me and has always been up front with great communication. He’s diligent and persistent and has been able to resolve the issues with my car in a timely manner. More

Mr. Nader was very knowledgeable, informative, patient, and kind. We enjoyed the visit and working with him. and kind. We enjoyed the visit and working with him. More

Excellent customer service. Joey Kato was great throughout the whole transaction. We had to have the car shipped from San Diego due to it, not being in stock. Everything turned Joey Kato was great throughout the whole transaction. We had to have the car shipped from San Diego due to it, not being in stock. Everything turned out great. More

Joey is the best rep to work with. Fast and efficient! Highly recommend Newport Lexus. Fast and efficient! Highly recommend Newport Lexus. More

I brought my car in for maintenance service and was assisted by Service Advisor, Chris Cortez. He was courteous, very knowledgeable, and answered any questions regarding additional recommended services assisted by Service Advisor, Chris Cortez. He was courteous, very knowledgeable, and answered any questions regarding additional recommended services made by the Service Technician. Overall, a good experience and good service from drop off to pickup. More

Bobby is the main reason i keep coming back to this dealership, he is amazing and always looks out for his customers with proper service and recommendations. He remembers you and is always happy to see dealership, he is amazing and always looks out for his customers with proper service and recommendations. He remembers you and is always happy to see you. More