Newport Lexus
Newport Beach, CA
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Newport Lexus is my favorite Lexus Dealership in OC, and perhaps in the nation. I have purchased new, and certified Pre Owned from them. As a maintenance savvy customer I had the opportunity to be escorted perhaps in the nation. I have purchased new, and certified Pre Owned from them. As a maintenance savvy customer I had the opportunity to be escorted inside the shop by Dennis Palacio my favorite service advisor to discuss a shop procedure with one of their Master Technicians where I saw their world class service facility. Their Multi Point Inspections and recommendations are key to my cars being in top mechanical conditions, not to mention their very reasonable prices. I am happy customer and highly recommend the Newport Lexus. More
This Lexus dealership is amazing. I have purchased two vehicles in the last 10 years here. The service center is top notch and my sales person still helps me with any questions I ha I have purchased two vehicles in the last 10 years here. The service center is top notch and my sales person still helps me with any questions I have. More
Terrible company to do business with. Had an agreed upon deal complete with pricing and trade in value. After waiting 5 weeks for the car to come in the sales rep called me to say everyth Had an agreed upon deal complete with pricing and trade in value. After waiting 5 weeks for the car to come in the sales rep called me to say everything is good. I told them it would be 5 days till I can come in, and the rep said no problem. He later spoke with his manager and said I have to come in on Friday. This was on a Wednesday afternoon, and I was out of town on vacation. He also said in the 5 weeks I waited for the on-order car the value of my trade in went down over $4000 which is 20% of the total value of the trade in, bizarre. I would never trust this dealership. And would never recommend them to anyone. More
I have been going to Newport Lexus for years this is my 6 th Lexus that I got from them. Anthony my Sales guy is the best. Alex the Manager is the Best and too. Everybody there is so nice that’s why I Drive th Lexus that I got from them. Anthony my Sales guy is the best. Alex the Manager is the Best and too. Everybody there is so nice that’s why I Drive from San Diego. I will always be a Customer for Life at Newport Lexus. More
I’ve had multiple issues with my trunk and have taken my car to the dealership about 5 times and each time has been a pleasant and smooth experience. My service provider Duy has taken great care of me and h car to the dealership about 5 times and each time has been a pleasant and smooth experience. My service provider Duy has taken great care of me and has always been up front with great communication. He’s diligent and persistent and has been able to resolve the issues with my car in a timely manner. More












