Newport Lexus

Over the years I have trusted my service advisor Joey Wilchek to provide fair and efficient service to keep our Lexus in top condition. Wilchek to provide fair and efficient service to keep our Lexus in top condition. More

I reserved a Lexus GX 550 the morning of from San Diego. I coordinated with Mitch every step of the way who supported me, was communicative, and quick in sending paperwork. When I arrived to the dealership, I coordinated with Mitch every step of the way who supported me, was communicative, and quick in sending paperwork. When I arrived to the dealership, he was kind and professional, and just an all around good guy. I cannot recommend him enough. I then met with Roger who did not feel too sales-y, and was informative and clear. I had a wonderful experience all around. More

Professional, affordible, competent, organized and efficient. Simply, the best dealership in all of Orange Country. efficient. Simply, the best dealership in all of Orange Country. More

Kevin Nessl was very helpful, transparent about pricing, and ensured everything was completed quickly and thoroughly. and ensured everything was completed quickly and thoroughly. More

Service appointment was convenient and service team was attentive and friendly. Went better than planned. attentive and friendly. Went better than planned. More

My service manager Troy has been genuine, caring, and thorough helping me relace an acuator and check out the pressure light. The price was fair for the replacement when compared to the range AI gave. thorough helping me relace an acuator and check out the pressure light. The price was fair for the replacement when compared to the range AI gave. I am quite impressed by how nice the facility is, how well-trained the employees are, how good the customer experience is, and how well-run this dealership is overall. Troy is so pleasant to work with. I would contact him in fhe future should I need any service. More

Have an older GS 350 and they keep it running like new! Great service from Ricardo! Great service from Ricardo! More

Great service and was helpful and punctual. The service rep got me in with no appointment and helped me out. The service rep got me in with no appointment and helped me out. More

My vehicle maintenance was performed on time and on budget. My Service Advisor, Sean, was friendly, professional, and efficient. Sean kept me informed of all the steps to completion. I’m happy Newport budget. My Service Advisor, Sean, was friendly, professional, and efficient. Sean kept me informed of all the steps to completion. I’m happy Newport Lexus did the work. More

The service advisor was extremely rude and the shuttle service is horrible. Had multiple instances of waiting over a hour for shuttle pickup when location was less than 15 mins away. Would have called an service is horrible. Had multiple instances of waiting over a hour for shuttle pickup when location was less than 15 mins away. Would have called an uber/lyft but they lie saying they are on the way. They do not care about wasting your time and start ignoring calls/texts. Today, I was only able to get a shuttle ride back after calling the dealership directly. Had a maintenance package from when I purchased my car but I regret it as it forced me to come back. Please save yourself the time, frustration, and headache by going anywhere else. More