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Newport Lexus

Newport Beach, CA

4.9
2,096 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,096 reviews

February 08, 2025

Great service in general: they made the checkin process fast and easy. Lyft rides are also provided fast and easy. I made the right choice to use Newport Lexus for car maintenance needs! More

by Charlene
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cortez
February 07, 2025

Service advisor Kevin N. Provided excellent customer service. He was able to address our issues with the SUV. Thank you Kevin! More

by gxplorer22
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
February 07, 2025

Robert manzano is the best always so helpful professional and always gets the job done More

by margiedogwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT MANZANO
February 07, 2025

Solid service and friendly staff in the service department. Joey was very accommodating and helpful during my last visit. More

by Christian
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
February 07, 2025

This dealership has amazing service! Alejandro helped us out, and he was very informative and understanding of everything. I highly recommend going here. More

by Cameryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
February 07, 2025

Amber called me from the Newport Lexus to remind me about my UX250H service. She was very polite and effective in arranging the service. Today, Ali a tech service staff took my car in for service. After insp More

by Roger W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
February 06, 2025

Fast and reliable service. They keep me updated on my car and even take videos and/or pictures More

by Ksaucie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Peter Perez
February 04, 2025

Excellent customer service and very professional sales staff. I will highly recommend this dealership. Awesome! More

by rjodra52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny in sales and Joe in Finance
Feb 07, 2025 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 04, 2025

They have upgraded checkin and checkout for service. I was done in 70 minutes today. More

by pwdaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
February 04, 2025

Joey Wilchek always offers excellent service. He provides timely updates and is always pleasant when servicing our needs. The team is friendly and helpful. More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
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