Newport Lexus

Joey W at the service department is unbelievable! He goes the extra mile to ensure everything is done right with no glitches. It is very hard to find someone who takes their job as seriously as him He goes the extra mile to ensure everything is done right with no glitches. It is very hard to find someone who takes their job as seriously as him. Just a pleasure to work with! More

It’s our first time visiting the Newport Lexus dealership and we were amazed how great the service rendered to us by employee “ Dennis Palacio”. It was indeed a pleasure meeting him and how he took care of and we were amazed how great the service rendered to us by employee “ Dennis Palacio”. It was indeed a pleasure meeting him and how he took care of our service needed. He let us feel welcome and sure enough we will be more than happy to recommend Newport Lexus to our family and friends for future car buying and services. Again, we’ve had a great experience i.e. Lounge area with a massage chair while waiting.. in other words the surroundings is welcoming and the people are very warmth .. keep the good work Mr. Dennis Palacio and you’re indeed is a valuable employee of Newport Lexus dealership. Thank you More

They were very helpful and made the car purchasing process simple and easy. Robert did an amazing job walking me through it. process simple and easy. Robert did an amazing job walking me through it. More

I worked with Alex to get a great deal on the most beautiful Lexus! Alex was super friendly and charming and put no pressure on me. He was also very knowledgeable and informative about the car. The beautiful Lexus! Alex was super friendly and charming and put no pressure on me. He was also very knowledgeable and informative about the car. The finance manager, Roger, was also very friendly and helpful! Great experience all around! More

I had a great experience working with Duy Cao at Newport Lexus. Scheduling my service appointment was quick and easy, and the entire process was smooth and efficient. Duy was professional, helpful, and tran Lexus. Scheduling my service appointment was quick and easy, and the entire process was smooth and efficient. Duy was professional, helpful, and transparent about the pricing, which I really appreciated. Everything was clearly communicated, and the pricing was fair with no unexpected surprises. Overall, excellent customer service, and I would highly recommend Duy to anyone looking to have their Lexus serviced! More

The Newport Lexus car dealer Gary was my representative. He was excellent. He was encouraging. He was humorous informative. Everything that you need a customer service from a car dealer representative that He was excellent. He was encouraging. He was humorous informative. Everything that you need a customer service from a car dealer representative that was Gary. He was excellent and helping me and I got the car of my dream everyone in the department was excellent. They have number one customer service. They made me feel so welcome. I thank them all for doing a wonderful job and getting my dream car.. More

Always such a great experience at Newport Beach Lexus! Everyone here is incredibly friendly, welcoming, and truly on top of their game. From the gentleman who picks up my car to Dennis, my service consult Everyone here is incredibly friendly, welcoming, and truly on top of their game. From the gentleman who picks up my car to Dennis, my service consultant, the customer service is consistently outstanding. You can tell the entire team takes pride in what they do. The waiting lounge is amazing. I absolutely love the coffee and snack bar, and the massage chairs are such a nice touch. They really know how to make you feel comfortable while you wait. It’s the little details and exceptional service that keep me coming back. Thank you, Dennis, and the entire Lexus team for always making every visit such a pleasant experience! More

Excellent customer service and car care. Employees are friendly and informative. Newport Lexus establishment is cleane and welcoming. Employees are friendly and informative. Newport Lexus establishment is cleane and welcoming. More

Zaheed Khakoo worked with us for two day until he found us the car we wanted. He never stopped looking for the right car. This is the third car we have purchased at Newport Lexus and Zaheed is the best sal us the car we wanted. He never stopped looking for the right car. This is the third car we have purchased at Newport Lexus and Zaheed is the best sales person I have ever worked with. More

Professional and detailed about operation of the 2026 Lexus 350 Luxury. Ted was very knowledgeable. Lexus 350 Luxury. Ted was very knowledgeable. More