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Newport Lexus

Newport Beach, CA

4.9
3,073 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 3,073 reviews

October 16, 2026

I always get 5 star service from Ricardo at Newport Lexus. He goes above and beyond to make sure my car is taken care of. I’d definitely recommend seeing Ricardo for your next service. More

by GXfornow
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Lizarraga
October 16, 2026

The customer service was great from the minute you drive up. Kevin N. was friendly, very professional and super helpful answering additional questions about maintenance on my vehicle. He also was able to ge More

by Carolyn Hoerling
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl-Service Advisor, Nasser Naderi
October 16, 2026

Excellent service overall and very kind staff that makes you feel at home. Love the tech detail review of car that is sent bia text. More

by chriscalano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano
October 14, 2026

Well organized. Excellent service. Excellent delivery system for a new car. They had the car that I wanted. More

by pasquali5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Clark, Gary Kalagian
October 14, 2026

Called for same day appointment, met with a pleasant advisor got the work done in a timely manner More

by Abolhosn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin nessl
October 13, 2026

Joey in service provided excellent customer service and is always a helpful and answers all of my questions He is the main reason I will buy my next Lexus from Newport Lexus More

by Tony
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
October 13, 2026

Kevin was friendly, responsive, helpful and professional. Dealership is warm and welcoming. I’ll be back!! More

by Nanbow2244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
October 12, 2026

Excellent customer service, professional and timely service, competitive rates and fair value. Personal attention and schedule accommodation. More

by KJ
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
October 12, 2026

This dealership is by far head over heels over any other car dealer I have dealt with. They are friendly, punctual, and really go out of their way to give exceptional customer service. I am so grateful that More

by lor314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Troxler, Dalton Keeton
October 12, 2026

We literally come to you because of Joey. He thorough with every step. Bringing great pleasure with his beginning greeting to the final process He is clear and detailed in explanation of serv More

by Kym Apathy and Sandy Meseck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
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