Newport Lexus

It was a pleasure to work with Kevin. He personally ensured my car was well taken care of during servicing, and spick and span at return. Thank you Kevin! He personally ensured my car was well taken care of during servicing, and spick and span at return. Thank you Kevin! More

Chris the service consultant is very good adviser. He is very helpful and honest about the services and the prices. Thank you, Chris you’re the best He is very helpful and honest about the services and the prices. Thank you, Chris you’re the best More

Poor customer service don’t follow through on promises don’t take responsibility for damaging my paint they had my car for two days and can not explain why they are giving it back to me with what appears don’t take responsibility for damaging my paint they had my car for two days and can not explain why they are giving it back to me with what appears to be black overspray on the front bumper promised to contact me in a couple of days so they could review security films of course they did not do so they know I didn’t bring the car in that way as they take pictures when you drop it off the pictures show a white car with no black on bumper but they only know that they didn’t do it terrible place that can’t be trusted More

Joey was awesome! It was a very seamless and pleasant experience. Would highly recommend Newport Lexus! It was a very seamless and pleasant experience. Would highly recommend Newport Lexus! More

Troy Miller was super helpful and knowledgeable. I really appreciate the thorough explanation for any questions I had. I really appreciate the thorough explanation for any questions I had. More

Got me in quickly for a check engine light. Car was diagnosed and fixed within 24 hours. Thanks Chris ! Car was diagnosed and fixed within 24 hours. Thanks Chris ! More

My salesperson, Rafael, was great to work with. He made the entire process easy and was very professional. He explained the car differences very clearly which helped me make my decision on which mo He made the entire process easy and was very professional. He explained the car differences very clearly which helped me make my decision on which model to buy. Thank you Rafael! More

I’ve been bringing my Lexus RX to Joey Wilchek at Newport Lexus for many years, and the service experience has consistently been outstanding. Over the years, I’ve owned BMWs, Audis, and Mercedes vehicles, a Lexus for many years, and the service experience has consistently been outstanding. Over the years, I’ve owned BMWs, Audis, and Mercedes vehicles, and Newport Lexus has provided the best dealership service experience I’ve had. A big reason for that is Joey. He is one of the very few service advisors I’ve dealt with in decades of living in Orange County who I genuinely trust. He is honest, straightforward, extremely responsive, and gets things handled quickly without trying to sell you something you don’t need. What I appreciate most is that Joey clearly understands the value of a long-term relationship with a customer. He knows that treating people fairly, earning their trust, and having them recommend him to friends and family is worth far more than making a few extra dollars on one service visit. You can tell when someone is looking out for you rather than just looking at the bill. That approach is surprisingly rare, especially in the automotive business. I highly recommend Joey Wilchek at Newport Lexus. If you own a Lexus in Orange County and want a service advisor you can trust for the long term, he is the person I would go to. More

First class treatment and service! We were extremely impressed with our service appointment. Troy was a gentleman and the follow-up was excellent. All our concerns were addressed. I We were extremely impressed with our service appointment. Troy was a gentleman and the follow-up was excellent. All our concerns were addressed. I appreciated my phone tracking. Great job gentlemen. More

This was one of the most hassle free car buying experiences I have ever had. Zaheed was a pleasure to work with and would recommend to anyone in the market for a car. My next car will be purchased experiences I have ever had. Zaheed was a pleasure to work with and would recommend to anyone in the market for a car. My next car will be purchased here. More