Newport Lexus
Newport Beach, CA
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My overall experience with Newport Lexus is a 10/10 from start to finish. I requested more information about a vehicle I wanted to purchase, and shortly after, someone reached out with the details and conne start to finish. I requested more information about a vehicle I wanted to purchase, and shortly after, someone reached out with the details and connected me with Mitch. Mitch provided outstanding customer service from the time we started texting until well after I made my purchase. More
Very comfortable atmosphere and the new car prep was perfect. Gary Kalagian is awesome and have been purchasing cars with him for 18 years. I’ve been leasing Lexus auto’s since 1986. perfect. Gary Kalagian is awesome and have been purchasing cars with him for 18 years. I’ve been leasing Lexus auto’s since 1986. More
It was a pleasure to work with Kevin. He personally ensured my car was well taken care of during servicing, and spick and span at return. Thank you Kevin! He personally ensured my car was well taken care of during servicing, and spick and span at return. Thank you Kevin! More
Chris the service consultant is very good adviser. He is very helpful and honest about the services and the prices. Thank you, Chris you’re the best He is very helpful and honest about the services and the prices. Thank you, Chris you’re the best More
Poor customer service don’t follow through on promises don’t take responsibility for damaging my paint they had my car for two days and can not explain why they are giving it back to me with what appears don’t take responsibility for damaging my paint they had my car for two days and can not explain why they are giving it back to me with what appears to be black overspray on the front bumper promised to contact me in a couple of days so they could review security films of course they did not do so they know I didn’t bring the car in that way as they take pictures when you drop it off the pictures show a white car with no black on bumper but they only know that they didn’t do it terrible place that can’t be trusted More











