Newport Lexus

I am very satisfied with the staff (helpful and responsive) and service at Newport Lexus. responsive) and service at Newport Lexus. More

My service advisor Joey Wilchek kept me updated thru the app and my car was ready when he said it would be at the price that was estimated before my service. app and my car was ready when he said it would be at the price that was estimated before my service. More

Kevin was extremely personable and helpful. the service was done in a very timely fashion. the service was done in a very timely fashion. More

Newport Lexus delivers exceptional service, and Dennis makes the dealership experience confident, clear, and truly first-class every time. makes the dealership experience confident, clear, and truly first-class every time. More

Costumer service is excelente, dealership clean and welcoming. Nicole was super friendly and explained in detail what my car was in immediate need of. welcoming. Nicole was super friendly and explained in detail what my car was in immediate need of. More

My buying experience was great but my 10,000 mile free service was not so great. Had a very early appointment 7:45 AM was told to be about an hour hour and a half 2 1/2 hours later I went to check on my c service was not so great. Had a very early appointment 7:45 AM was told to be about an hour hour and a half 2 1/2 hours later I went to check on my car. My service rep told me oh it’s done they’re gonna wash it. I told him it was just washed yesterday. It doesn’t need to be washed so he told me it’ll be five or 10 more minutes and then he comes and tells me oh I made a mistake. I never put in the order to start the service they haven’t even started it yet then I noticed they’re supposed to rotate my tires as part of the 10,000 mile service that never happened because I have a slow leak in one of my tires and it is still in the same position so now I’m questioning. What else didn’t they do as part of my service? They did fill up my tank for the inconvenience, but I would’ve rather had the complete service done such as my tire rotation, which is described in their 10,000 mile service than a full tank of gas. Plus when he brought me my paperwork to sign, he had added an extra 30,000 miles to my mileage count which I had to have them correct . I don’t think I’ll be coming back to this dealership for service. More

John Park is the guy to go to. He gave us the best deal ever. Below MSRP OTD. He gave us the best deal ever. Below MSRP OTD. More

I worked with salesman, Joey kato. He was absolutely fantastic. I purchased a 2026 Lexus NX 350 hybrid. He was very attentive and worked hard to get me a great deal. I was very happy w He was absolutely fantastic. I purchased a 2026 Lexus NX 350 hybrid. He was very attentive and worked hard to get me a great deal. I was very happy with the service. More

Purchased my first EV, first Lexus, from them. I spoke with 4 other lexus dealerships nearby. Shoutout to Alissa of Tustin Lexus thanks for being honest to me and giving me the other Alissa's cont I spoke with 4 other lexus dealerships nearby. Shoutout to Alissa of Tustin Lexus thanks for being honest to me and giving me the other Alissa's contact that lead me to finally get my hands on the exact car, color and trim of my dreams. Alissa (well both Alissa, Tustin and Newport) made this whole experience, she took care of us from start to finish and even still checks in after the purchase (basically family now . Super easy process overall: no xx pricing, no pressure, no games. Zahid gave us great tips as first-time EV owners, Roger made finance clear and stress-free, and Freddy welcomed us from the start. Huge shoutout to Troy for setting us up with a loaner so we could still pick up our kids on time, and Allen (my second favorite ) for walking me through EV charging like a pro...total lifesaver. Highly recommend Newport Lexus, they just do things right. More

Very quick job, everyone was very nice great hospitality here great customer service will return back here great customer service will return back More