
Newport Lexus
Newport Beach, CA
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Newport Lexus Service dept offers a great experience in service. I especially appreciate the service agent, Kevin Nessel. He kindly took the time to explain what repairs my car needed without using press service. I especially appreciate the service agent, Kevin Nessel. He kindly took the time to explain what repairs my car needed without using pressure tactics! Loner car was offered if I wanted one, but I waited for the service to be completed! The waiting area had nice snacks, water, and coffee available to enjoy! Thank you! I also had a coupon discount to use toward my bill! More
Vance is great. He is an expert, personable and available. He was easy to negotiate with and showed genuine concern. I never felt I was dealing with the stereotype’c He is an expert, personable and available. He was easy to negotiate with and showed genuine concern. I never felt I was dealing with the stereotype’car salesman’. It was more like his card states: Sakes Man More