Newport Lexus

I had an excellent experience at Newport Lexus. From the moment I arrived, everyone was professional, friendly, and genuinely focused on making sure I was taken care of. The entire process was smoo From the moment I arrived, everyone was professional, friendly, and genuinely focused on making sure I was taken care of. The entire process was smooth, straightforward, and stress-free. I especially appreciated how knowledgeable and responsive the team was. They took the time to answer all of my questions, explained everything clearly, and never made me feel pressured or rushed. The level of customer service was exceptional, and the dealership itself was clean, comfortable, and welcoming. It’s clear that Newport Lexus truly values its customers and takes pride in providing a first-class experience. I would highly recommend Newport Lexus to anyone looking for a Lexus and will definitely be returning in the future. Thank you to the entire team for making this such a great experience! More

Joey is accommodating, knowledgeable, efficient, friendly. Newport lexus was referred to me and i will continue to use their service friendly. Newport lexus was referred to me and i will continue to use their service More

Excellent experience. Joey was friendly and professional. Opened the door for me and even helped me carry some of my things to my car. Thank you! Joey was friendly and professional. Opened the door for me and even helped me carry some of my things to my car. Thank you! More

This dealership has the best service I’ve dealt with in California. Tons of loaner cars, fair pricing and honest team members. Joey in service is an amazing service advisor to work with and takes good care California. Tons of loaner cars, fair pricing and honest team members. Joey in service is an amazing service advisor to work with and takes good care of your cars. I’m telling you, this service center quality is the reason I choose to buy Lexus over other brands. More

Joey Kato was pur sales guy. He was great! No pressure, and was patient with us in finding our new car, as well as answering all our questions .We've leased or bought cars from He was great! No pressure, and was patient with us in finding our new car, as well as answering all our questions .We've leased or bought cars from this dealership many times, but He's been the best, by far. Great experience overall. More

Dennis did a super job! He handled making the appointment, monitoring it (and me)… greeted me , etc. He is an asset to LEXUS! He handled making the appointment, monitoring it (and me)… greeted me , etc. He is an asset to LEXUS! More

Excellent, reliable service with a clean and comfortable facility! Staff was professional and courteous. Hard to beat! facility! Staff was professional and courteous. Hard to beat! More

I thought everything about it made it easy. But for a retired teacher who worked long long hours, the three thousand plus dollars felt prohibitive. I wish they had a senior discount! And I l But for a retired teacher who worked long long hours, the three thousand plus dollars felt prohibitive. I wish they had a senior discount! And I liked my agent--except at the very end when I came in to pick up my car. He brushed me off and barely said hello and goodbye. The customer needs to feel like they are a valuable person. But that was my ONLY complaint. More

Best dealership around, friendly service agent from when you arrive. The whole process is the best. Other dealerships should take notes of how you treat your customers. I have purchased three vehicles fro you arrive. The whole process is the best. Other dealerships should take notes of how you treat your customers. I have purchased three vehicles from Newport Lexus and will continue to do so because of the folks that work here. More