Back

Newport Lexus

Newport Beach, CA

4.9
2,060 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

Directions

By Type

Showing 2,060 reviews

December 03, 2024

We had a great experience at this dealership. Our salesman, Joey, helped us to find the perfect vehicle for us! Look forward to many great years! More

by aliceelderkin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Kato, Jorge Alcala
December 03, 2024

Professional experience and quick service. Sean is very knowledgeable about the industry and new technology. More

by Rlh120754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
December 03, 2024

Customer service is always top notch. No upsell pressure. Vehicle is ready as promised with loaner always available More

by TCLEE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
December 03, 2024

This is a very nice dealership, they should have a sign showing when you come back to pick up your car you go around the building to get in line to pick up your car when somebody’s dropping you off, so you More

by Burniepresho
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
December 02, 2024

Very courteous, updates on progress via text Lovely facility Blah blah blah blah blah blah More

by Gharderbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
December 02, 2024

I received very warm welcome and services. I highly recommend this place for your car service More

by P.zand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Porrett
December 02, 2024

The lease was up on my NX and I knew the first person I had to contact was Nasser Naderi at Newport Lexus. We worked out a deal and I drove from Palm Springs. Mr. Naderi made the process seamless and is a More

by Behnaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farshad Tajadini, Nasser Naderi
Dec 03, 2024 -

Newport Lexus responded

Hi Behnaz, we're happy you found Nasser to be so supportive during your experience here at Newport Lexus. We can't wait to see you again, have a great day.

December 01, 2024

Chris Cortez & Kelly Barry both are top notch employees. I’d suggest the ner owner puts the TV’s. Back in service and orders the Lexus hand towels. The last owner degraded the dealer reputation by doing tha More

by PaddlingpaladinDont worry be happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cortez, Kelly Barry
Dec 02, 2024 -

Newport Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 01, 2024

Every Newport Lexus employee I have encountered, during the 9 years since I bought my car there, are professional and courteous. I could not be happier with the service and will continue to bring my car t More

by February
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano on this visit 5 Dtars
Dec 02, 2024 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 01, 2024

Good service, service managers explain things well, and always on top of what my Lexus needs. Even though I’ve partially relocated to Ventura, I’m timing my service needs during the times I’m back in Oran More

by Jeff B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek, Rudy Esqueda
Dec 03, 2024 -

Newport Lexus responded

Hi Jeff, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

1
...