Newport Lexus

Unresponsive! They have been texting me for over a month. I purchased my Lexus NX 2025 here. I reply to the text messages and receive no response to my questions They have been texting me for over a month. I purchased my Lexus NX 2025 here. I reply to the text messages and receive no response to my questions. They keep resending the same messages that alert that my 10k check is due. My 5K check took a ridiculous amount of time. The lounge area had antiquated plug ins for charging my usb C and people who were later than me got out earlier.no one was available to answer technical questions every dealer I have dealt with have washed my car off but not here. Very disappointed. I do not live close but over an hour away. More

My service technician was personable, professional and kept me informed of the status through the service. kept me informed of the status through the service. More

Excellent from beginning to end! !! Couldn’t be happier! Always appreciate the staff and teamwork!!! !! Couldn’t be happier! Always appreciate the staff and teamwork!!! More

I bought my Lexus at this location and love coming here for the car maintenance. I love the level of professionalism and service. Thank you Kevin Nessl for the smooth transaction each time. Appreciative it for the car maintenance. I love the level of professionalism and service. Thank you Kevin Nessl for the smooth transaction each time. Appreciative it! More

My service manager Joey is excellent, friendly and helpful. I enjoy dealing with him. Great service helpful. I enjoy dealing with him. Great service More

Clean, respectful, honest, quality service, quick service, responsive, good deals on service, nice area for customers to relax. service, responsive, good deals on service, nice area for customers to relax. More

Transaction was rushed. Salesman knew little or nothing about the vehicle. The "sales manager" low balled me on my trade-in. Watch the registration trick: They include the c Salesman knew little or nothing about the vehicle. The "sales manager" low balled me on my trade-in. Watch the registration trick: They include the cost of the registration into the quote, but on my used vehicle purchase, didn't get it included in on the contract. So just another way for this dealer to increase their sales profits. Very sneaky and dishonest. More

This dealership is beautiful! If I need to stay and work a bit from here it is honestly not a hardship. If I need to stay and work a bit from here it is honestly not a hardship. More

Great job by service rep getting me in and out with no delays. Service was prompt and reliable. delays. Service was prompt and reliable. More

service advisor Joey Wilchek provides outstanding customer service: cordial, honest & just easy to talk to. when possible, i schedule all my vehicles with Joey. customer service: cordial, honest & just easy to talk to. when possible, i schedule all my vehicles with Joey. More