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Newport Lexus

Newport Beach, CA

4.9
3,017 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 3,017 reviews

September 16, 2026

Troy was our advisor and he was amazing! He explained everything to us. He helped get my husband‘s walker out of the trunk and even went to the car twice to retrieve things we had left in t More

by Maria Manuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Miller
September 16, 2026

Excellent services and exceptional service advisor, Dennis! Very helpful and timely, giving us updates & advices! More

by sam
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
September 15, 2026

Im a Lexus owner for many years. All my Lexuses were served by this dealer, and I'm fully and completely satisfied with serveses provided there. More

by YULIYLIEB
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
September 15, 2026

I had such a wonderful experience working with Greg H. at Newport Lexus! He was incredibly kind, patient, and helpful throughout the entire process. Everything went very quickly and smoothly, and he made More

by Mnicholsmanagement
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Gregory Holley, Joe Jovand
September 14, 2026

Robert and the service staff at Newport Lexus were excellent in every way! From answering my phone calls promptly, to ensuring I fully understood each issue that was discovered during the multi-point More

by Matthew Connen
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert Manzano
September 13, 2026

Great service in a beautiful place! Joey is the best, goes ‘the extra mile’, friendly and helpful every time! More

by Dotlarson052
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
September 10, 2026

Newport Lexus has always taken great care of me. Jonathan is my service advisor for last 3 visits. Great customer service. More

by staciisthebest
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jonathan, Roberto Nunez
September 10, 2026

I had an excellent experience at Newport Lexus. From the moment I arrived, everyone was professional, friendly, and genuinely focused on making sure I was taken care of. The entire process was smoo More

by AJT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch in sales, Fred Mahjoob, Dalton Keeton
September 08, 2026

Customer service is excellent beginning with Joey Wilchek, Service Consultant who schedules appt as needed assuring that all issues are addressed and completed. Any questions or concerns Joey will pr More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek, Tony D'Amato, Joe Sr. Ehlert
Sep 08, 2026 -

Cheryl responded

Cheryl Customer service is excellent beginning with Joey Wilchek, Service Consultant who schedules appt as needed assuring that all issues are addressed and completed. Any questions or concerns Joey will provide an answer or research as needed. Additionally, car wash is appreciated and comfortable waiting area. I do not enjoy car issues but they do their best to keep it low stress.

September 08, 2026

Joey is accommodating, knowledgeable, efficient, friendly. Newport lexus was referred to me and i will continue to use their service More

by CL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
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