Newport Lexus

I’ve had multiple issues with my trunk and have taken my car to the dealership about 5 times and each time has been a pleasant and smooth experience. My service provider Duy has taken great care of me and h car to the dealership about 5 times and each time has been a pleasant and smooth experience. My service provider Duy has taken great care of me and has always been up front with great communication. He’s diligent and persistent and has been able to resolve the issues with my car in a timely manner. More

Mr. Nader was very knowledgeable, informative, patient, and kind. We enjoyed the visit and working with him. and kind. We enjoyed the visit and working with him. More

Excellent customer service. Joey Kato was great throughout the whole transaction. We had to have the car shipped from San Diego due to it, not being in stock. Everything turned Joey Kato was great throughout the whole transaction. We had to have the car shipped from San Diego due to it, not being in stock. Everything turned out great. More

Joey is the best rep to work with. Fast and efficient! Highly recommend Newport Lexus. Fast and efficient! Highly recommend Newport Lexus. More

I brought my car in for maintenance service and was assisted by Service Advisor, Chris Cortez. He was courteous, very knowledgeable, and answered any questions regarding additional recommended services assisted by Service Advisor, Chris Cortez. He was courteous, very knowledgeable, and answered any questions regarding additional recommended services made by the Service Technician. Overall, a good experience and good service from drop off to pickup. More

Bobby is the main reason i keep coming back to this dealership, he is amazing and always looks out for his customers with proper service and recommendations. He remembers you and is always happy to see dealership, he is amazing and always looks out for his customers with proper service and recommendations. He remembers you and is always happy to see you. More

Newport Lexus has a wonderful campus - I come here for their service department which has been very clear and open with me about what my car actually needs done. I’ve always had Duy as a service person a their service department which has been very clear and open with me about what my car actually needs done. I’ve always had Duy as a service person and he is great! Amber is also super friendly whenever I call in to schedule service. Great location for service overall in my experience. More

Convenient, efficient, friendly, capable. Kevin is thorough, kind and professional. Thanks for being local! Regards Kevin is thorough, kind and professional. Thanks for being local! Regards More

It was easy to make an online. The only waiting I had was waiting for the service advisor to come help me. I went inside and had two massages, grabbed a water and snacks. I waited The only waiting I had was waiting for the service advisor to come help me. I went inside and had two massages, grabbed a water and snacks. I waited an additional 30-45 minutes but worth waiting. The waiting area is quiet. More

I had an outstanding experience purchasing my 2023 RX-350H from Newport Lexus. Joey Kato, my Sales Specialist, treated us exceptionally well from start to finish. He was professional, knowledgeable, p RX-350H from Newport Lexus. Joey Kato, my Sales Specialist, treated us exceptionally well from start to finish. He was professional, knowledgeable, patient, and made the entire buying process smooth and stress-free. He took the time to answer all of our questions and made sure we felt comfortable every step of the way. The excellent customer service didn’t stop after the purchase. The dealership has continued to provide outstanding service, and every visit has been a positive experience. I highly recommend Newport Lexus, especially Joey Kato, to anyone looking for a first-class car-buying experience. Thank you for making our purchase such a great one! More