Newport Lexus

SO far I have had me Lexus ES 300 H serviced twice here and am happy with the timing , cost , personal service esp w Roberto as coordinator. The waiting area is comfortable w coffee water and snack service and am happy with the timing , cost , personal service esp w Roberto as coordinator. The waiting area is comfortable w coffee water and snack service. I like the fact they are by a nice place for a walk though it was quite warm today. More

Service and communication were better than expected. It seems like the new ownership places a higher priority on service and communication. It seems like the new ownership places a higher priority on service and communication. More

Ted was very professional, very helpful and very personable Altogether my purchase of a new Lexus was an extremely positive one personable Altogether my purchase of a new Lexus was an extremely positive one More

The dealership perfectly priced the used car, gave me a great price for my trade it...and it came with a Lexus warranty - I couldn't ask for a better transaction. great price for my trade it...and it came with a Lexus warranty - I couldn't ask for a better transaction. More

I recently dropped off my Lexus RX for routine maintenance, and the service I received was outstanding from start to finish. Robert took excellent care of me, he was incredibly courteous, professi maintenance, and the service I received was outstanding from start to finish. Robert took excellent care of me, he was incredibly courteous, professional, and genuinely helpful, answered all the questions I had, making the whole process smooth and stress-free. He proactively kept me updated and sent a message as soon as the work was completed. When I returned, my RX was beautifully washed and detailed, looking showroom-ready and waiting for me. The attention to detail and friendly service made me feel truly valued as a customer. I left feeling completely satisfied and confident in the dealership. I highly recommend Robert and the team — this is how luxury service should be done! More

Tony was helpful, quick, gave me updates and service was excellent! The mechanic checked everything for me. excellent! The mechanic checked everything for me. More

Waited to pay bill, and told I owed nothing. Hours later I received a message I need to pay a bill. When I asked for my service report and receipt to be sent to me I never received them. Asked Hours later I received a message I need to pay a bill. When I asked for my service report and receipt to be sent to me I never received them. Asked for reports several times to no avail. More

Great service always. . Dennis Palacio was very attentive and professional. I like that he was honest, straightforward and clear about my car’s needs. Thank you. . Dennis Palacio was very attentive and professional. I like that he was honest, straightforward and clear about my car’s needs. Thank you. More

I trust and will recommend Rafael, I traveled 350 miles to purchase from him. He made my experience simple, easy and fast. The dealership was beautiful and clean. My used car looked like it was brand new! to purchase from him. He made my experience simple, easy and fast. The dealership was beautiful and clean. My used car looked like it was brand new! I loved that Rafael started in the car wash and is now a salesman. The dealership gets extra points for loyalty to their people and recognizing hard work. Fantastic experience! More

Dennis Palacio always takes care of me and my Lexus’s automotive needs. We have two mature classic vehicles considered some of the best engines ever made in the auto industry including the normally aspir automotive needs. We have two mature classic vehicles considered some of the best engines ever made in the auto industry including the normally aspirated 3UZ-FE V-8 rear wheel drive LS 430. These Lexus vehicles are taken care of like Swiss time pieces at Lexus of Newport and will run for decades. There parts availability is phenomenal. More