Newins Bay Shore Ford - Service Center

All of the folks in the service department are nice, helpful, and extremely knowledgeable!! The best I’ve dealt with in 40 years of car ownership!! helpful, and extremely knowledgeable!! The best I’ve dealt with in 40 years of car ownership!! More

Well, let me start by saying that from my salesman to the service department has been a pleasant experience. My salesperson Rodney Vera was knowledgeable about the Ford Edge I leased and demonstrated how al service department has been a pleasant experience. My salesperson Rodney Vera was knowledgeable about the Ford Edge I leased and demonstrated how all the accessories worked. When I called to schedule a service the lady schedular was polite and efficient. The service manager Ken was very good and the service on my 18 months of ownership was handled quickly and courteously. Your employees are a credit to the Nevins organization. Thank you. More

Great service ,very professional , always treated with courtesy , Provided a valet to drive to my home and then picked up when the service was completed , very satisfied courtesy , Provided a valet to drive to my home and then picked up when the service was completed , very satisfied More

Took care of my recall promptly. I have been coming to Newin’s Ford to service my vehicle for the past four years. They are great to work with. Newin’s Ford to service my vehicle for the past four years. They are great to work with. More

Dealership service was fast and courteous. Only one thing I noticed after I got home and washed the truck. When service rotated my tires I found a scratch on the rim by the lug nut hole. I noticed after I got home and washed the truck. When service rotated my tires I found a scratch on the rim by the lug nut hole. More

Got in and took care of my car, in 4 hours it was read. Been here twice and there’s always booking available for me. Been here twice and there’s always booking available for me. More

They knock it out of the park! Always do a great job. They even came to my house to do a recall. Thanks guys great job They even came to my house to do a recall. Thanks guys great job More

Newins was prompt, courteous, and the cost of repairs was comparable to a local shop. They suggested repair work but didn't strong arm me. They sent a driver to pick me up as well when my truck was done. comparable to a local shop. They suggested repair work but didn't strong arm me. They sent a driver to pick me up as well when my truck was done. I highly recommend and will definitely be using them for my regular service. More

Came in for my first oil change,when I picked up my car and drove home, I noticed that my driver side rear tire was low on air checked the psi there was 10 psi in the tire and the valve was loose and leaki and drove home, I noticed that my driver side rear tire was low on air checked the psi there was 10 psi in the tire and the valve was loose and leaking with no valve cover, and the tires were overinflated with 39 psi in my tires when there’s supposed to have 30 psi according to the app on my phone ,then I walked around the car and noticed that2 of my valve caps were missing .. not what I expected, that was Friday last week,.. I called the service dept they told me to bring the car back on in to look at my problem.. so I brought the car back on Monday morning, they fixed the air pressure , and replaced the valve covers...I brought the car to ford because I thought they had top service, but I get better service at jiffy lube!!! More

I HAD TO WAIT TWO HOURS FOR JUST AN OIL CHANGE AND INSPECTION. WHEN I GOT HOME THE AIR PRESSURE ALERTGAUGE SHOWED LOW TIRE PRESSURE , SO I QUESS CHECKING THE TIRE PRESURE IS NOT PART OF THE TWO HOUR P INSPECTION. WHEN I GOT HOME THE AIR PRESSURE ALERTGAUGE SHOWED LOW TIRE PRESSURE , SO I QUESS CHECKING THE TIRE PRESURE IS NOT PART OF THE TWO HOUR PROCESS. More