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Newins Bay Shore Ford - Service Center

Bay Shore, NY

3.2
462 Reviews

462 Reviews of Newins Bay Shore Ford - Service Center

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November 19, 2020

My appt was at 8 and to be an hour. They let “waiters” go ahead of me and my car was then rushed. They didn’t have time to review my lights staying on issue. The tires were rotated but air pressure never che More

by JMLANDOLPHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Rivarola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Jacobs, Louisea Miers-Martin, Ken Beckendorf
November 13, 2020

We have bought two new cars in 2016 and 2017 and the sales experience was fantastic. Unfortunately I purchased a Ford 150 that needed a new engine at 4,000 miles and our Ford Explorer needed a new trans More

by laudenslagerm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Rivarola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Beckendorf
November 13, 2020

I went there for a recall and they had me in and out quickly and just flashed the computer I dropped it off the night before More

by GHUYLER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louisea Miers-Martin
November 13, 2020

Everyone was super friendly. Service was excellent. Mechanics were very informative. Would definitely reccomend someone here. Was very happy with the overall service. Thank you. More

by BLASTOFF427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louisea Miers-Martin
November 12, 2020

I used to avoid dealership service departments because i thought that they were expensive. I have been coming to these guys for 4 years now. Excellent service, really good value and they make me feel at h More

by my6sunz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louisea Miers-Martin, Ken Beckendorf
November 12, 2020

It went faster than I thought 😁 so I waited for my car to be fixed I highly recommend this place.thanks see you next time More

by mulona83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Jacobs
November 11, 2020

Service was disgusting. Nelson was rude, they would never update me on my car. I would not recommend this place for service work at all. More

by Kya Barr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nelson , Ken Beckendorf
November 11, 2020

1st time service at this dealership. On line appointment system is easy to navigate. Prompt friendly service upon arrival. Comfortable waiting area. Excellent customer service. More

by REDHEAD1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Jacobs
November 09, 2020

I greatly appreciate how Kenny and his team went out of their way for the recall on my truck...in my opinion, Top Notch Service! More

by dokkwok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gaiti , Ken Beckendorf
November 09, 2020

Your Service Department is the reason I have obtained my last two vehicles from Newins! They were so good with my wife's 2010 Edge. That was why I purchased a 2014 Focus and leased a 2018 Focus. If it w More

by VANSICKLE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Jacobs
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