Newins Bay Shore Ford - Service Center

Had problems with the locking mechanism on my 2010 Transit Connect. After driving the car for over a year, the cargo doors stopped unlocking from the drivers side door. Considering this is a cargo van Transit Connect. After driving the car for over a year, the cargo doors stopped unlocking from the drivers side door. Considering this is a cargo van, it presented a problem. Brought it in 4 times, once the car sat there all day, and I was told they never got a chance to look at it. They never beleived me that the door locks were not operating properly on the driver side door. They sighted e mails from the Ford hot line that it was operating properly, and that there was no auto unlock feature from the drivers door. This was after a full year of all doors unlocking from the drivers side. They just wouldn't listen and didn't care. After the 4th visit they called me to tell me they think there might be a problem, of course this was after I contacted Ford customer service. I finally brought it to Bright Bay Ford Lincoln in Bay Shore. They diagnosed the problem on the first visit, ordered the part, and fixed it. The real crime is that I have bought 5 cars from their dealership, (not the Transit) and I own a local business for 30 years just up the block from Newins, just think what I tell my customers now. Charles D'Angelo More

Chet the service manager and jeff are the worst!!! They said they could not hear the wind noise in my car when I can hear it over the radio and the fan on high!!! They gave me the run around as well. I hav said they could not hear the wind noise in my car when I can hear it over the radio and the fan on high!!! They gave me the run around as well. I have scratches chips mud and grease on my brand new car and chet had the nerve to try and say how do I know you didn't bring it in that way. My car is still not fixed!!! STAY AWAY IF YOU CARE ABOUT YOUR CAR! More