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Newins Bay Shore Ford - Service Center

Bay Shore, NY

3.2
462 Reviews

462 Reviews of Newins Bay Shore Ford - Service Center

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November 20, 2018

Good job. Quick service. Satisfying results. Keep it up. My time is my own as I run my own vocational based service as a spin-off from years of my work experience. It pays to get a car repaired in a shop tha More

by JWBAMBAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Siraco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stickney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivarola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Vera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Brooks, Chris Belesi, Larry LaSpisa, Bonnie Lang, Marty Jacobs, Julie Aguirre
Nov 21, 2018 -

Newins Bay Shore Ford responded

Thank you for your positive review of our staff here at Newins.. :)

November 15, 2018

Great service! The service manager Ken was extremely helpful and kind. My car was taken in immediately and out in no time. The technician was very knowledgeable abou More

by JOEY.SALVIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Beckendorf, Bonnie Lang
Nov 16, 2018 -

Newins Bay Shore Ford responded

Thank you for your great review of Newins and our service team. We appreciate your kind words and look forward to servicing your vehicle in the future. :)

November 15, 2018

Marty in service is the man! My 15 F-150 was in for recalls.. Marty put everything together for one visit and while it was there took care of a couple of other issues I was having More

by EDISSTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Jacobs
Nov 16, 2018 -

Newins Bay Shore Ford responded

Thank you for your review of Newins. We appreciate our customers and are glad you had a great Experience with us.

November 13, 2018

Excellent I found the service associate very helpful and knowledgeable. Marty was ver y good in explaining what I needed done. I appreciate the help. O More

by BETTYMCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Jacobs
Nov 13, 2018 -

Newins Bay Shore Ford responded

Thank you the great review! We appreciate the business!

November 07, 2018

Brought car in for safety recall Brought my car in for a safety recall. Everyone was very pleasant. I waited for my car and it was done within an hour as promised. More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Jacobs, Louisea Miers-Martin
Nov 08, 2018 -

Newins Bay Shore Ford responded

Thank you for your positive review of Newins. We value our customers!! Happy you had a great experience with us :)

November 06, 2018

Very professional I arrived for my appointment and was greeted immediately. Staff at drop-off and pick up was friendly and knowledgeable. A special note about Bonnie, More

by Patrick W
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Lang
Nov 06, 2018 -

Newins Bay Shore Ford responded

Thank you for the great review! We're very pleased that we could assist you in servicing your vehicle and the miscommunication issue.

November 06, 2018

Recent Service On Saturday, 10/27/2018 I brought my Ford Escape in for an oil change. The Service advisors Joe Rivarola and Marty Jacobs both greeted by name and Mr. More

by Steve 37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rivarola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Jacobs
Nov 06, 2018 -

Newins Bay Shore Ford responded

Thank you for the great review! We strive for greatness here at Newins

Nov 08, 2018 -

Newins Bay Shore Ford responded

Thank you for you positive review of Newins and our service department. Glad to hear you had a great experience with Marty and Joe. We look forward to seeing you on your next service appointment :)

November 05, 2018

Quick Oil Change Dropped off vehicle for oil change on a Saturday and turnaround time was very quick. I refer all my friends to Newins Bay Shore Ford. Great Service De More

by premont68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Jacobs
Nov 06, 2018 -

Newins Bay Shore Ford responded

Thank you for the great review! Your satisfaction is our goal!

November 05, 2018

Recall and general maintenance Good professional service. Took a little longer than told and expected but overall excellent service. Friendly and courteous. Wait area perfect! G More

by ROCK.9867
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bonnie Lang
Nov 06, 2018 -

Newins Bay Shore Ford responded

Thank you for the great review! We appreciate your business!

November 05, 2018

Sometimes even the best make mistakes I called the Service Department a week prior to schedule my car for a DMV required inspection and a "birthday" detailing for my 2017 Escape. When I ar More

by RJLAURO
Recommend Dealer
Yes
Employees Worked With
Marty Jacobs
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