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Newins Bay Shore Ford - Service Center

Bay Shore, NY

3.2
462 Reviews

462 Reviews of Newins Bay Shore Ford - Service Center

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January 07, 2019

Great Excellent team at Newins Ford - wouldn't go anywhere else or send friends and family anywhere else as long as the service stays this fantastic. More

by FRANK.ARCURIJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Stickney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivarola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Belesi, Bonnie Lang
Jan 07, 2019 -

Newins Bay Shore Ford responded

Thank you for the great review! We appreciate your loyalty to our dealership (:

January 07, 2019

Oil change and xx up Everyone was very friendly. Service was quick. Bonnie said it would be an hour and it was ready before an hour. All questions were answered. More

by nburns123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Stickney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bonnie Lang
Jan 08, 2019 -

Newins Bay Shore Ford responded

Thank you for the great review! We're glad we could help you out!

January 01, 2019

prompt service I brought my vehicle to Newins for service without an appointment and they accommodated me quickly and efficiently. I was concerned about the battery More

by BERLAC81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Lang
Jan 02, 2019 -

Newins Bay Shore Ford responded

Thank you for the great review! We appreciate your business

January 01, 2019

Excellent complete customer service I had my 2013 Escape towed into Newins after the transmission failed. I met Bonnie in the parking lot who said she would take care of everything. Afte More

by mleone2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Lang
Jan 02, 2019 -

Newins Bay Shore Ford responded

Thank you for the great review! We're very pleased to see that you've had such a pleasant experience with us!

December 31, 2018

First oil change Have leased 4 vehicles from Ford Always got the first oil change complimentary Both service techs told me no way Said maybe 20 years ago More

by RAGENBULL54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bonnie Lang, Louisea Miers-Martin
December 31, 2018

Friendly and quick. I went in for an oil change and 10,000 mile check. They also found a screw in my tire and took care of that too. More

by PattiC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rivarola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Newins Bay Shore Ford responded

Thank you for the review! We appreciate your business!

December 27, 2018

Service In and out within an hour. Pretty good.could of gave me The option of putting the battery in myself instead of charging me $30 for someone else to put More

by WBNYJO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louisea Miers-Martin
Jan 02, 2019 -

Newins Bay Shore Ford responded

Thank you for your review of Newins and the service department, We apologize for not giving you the option.

December 25, 2018

NYS inspection and multi point inspection As always no problems with the service. Employee in service department always friendly and get you in amnd out as Quick as possible. It is always a gr More

by FAST1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Jacobs
Jan 02, 2019 -

Newins Bay Shore Ford responded

Thank you for your review of Newins and our service department. Glad to hear you had a good experience. :)

December 24, 2018

Excellent service I’m always on the run, however, Newins Ford was able to squeeze me in for service when it fit my schedule. Very accommodating and professional. More

by GrantHendricks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Jacobs
Jan 02, 2019 -

Newins Bay Shore Ford responded

Thank you for your review of Newins, Glad we were able to help. :)

December 24, 2018

15K mile service As always the Newins team took good care of me by fitting me in for a 15K mile service of my 2017 Ford Explorer. Service was quick and their new custo More

by RICHARDMJONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louisea Miers-Martin
Jan 02, 2019 -

Newins Bay Shore Ford responded

Thank you for your review of Newins and our service department. Glad we were able to accommodate you. :)

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