Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Newins Bay Shore Ford - Service Center
Bay Shore, NY
462 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
462 Reviews of Newins Bay Shore Ford - Service Center
Sort by
March 21, 2019
I had an excellent service experience at the Dealership. The staff was courteous and professional my vehicle was repaired and ready for pick up the same day. Great job! The staff was courteous and professional my vehicle was repaired and ready for pick up the same day. Great job! More
by SDITALIA
Verified CustomerEmployees Worked With
Willam Ferris, and Marty Jacobs., Louisea Miers-Martin
March 21, 2019
Oil change Easy drop off, phone call, easy pick up. Truck assigned to the same tech Steve most visits He knows my work truck and keep me on the road. Easy drop off, phone call, easy pick up. Truck assigned to the same tech Steve most visits He knows my work truck and keep me on the road. More
by bldeagle56
January 28, 2019
A Great place to keep your car running in top shape! Both my husband & I have been dealing with Newins for years. We have purchased & leased vehicles & always have our servicing done here. Staff is knowl Both my husband & I have been dealing with Newins for years. We have purchased & leased vehicles & always have our servicing done here. Staff is knowledgeable & friendly & listen to any concerns or problems we may be having. It is easy to purchase a vehicle, but service is a different story. Without satisfaction for that, we would never keep returning for business there. More
by Happy Newins customer
Employees Worked With
Other Employees :
Chris Belesi, Bonnie Lang, Marty Jacobs, Louisea Miers-Martin
January 21, 2019
Very pleased with the service department at Newman ford The service department was very nice and reliable had 8am appointment car went in right away and out in 30 minutes check everything and did recall wor The service department was very nice and reliable had 8am appointment car went in right away and out in 30 minutes check everything and did recall work More
by MJD1956
Employees Worked With
Bonnie Lang, Louisea Miers-Martin
January 16, 2019
Excellent service Was in for airbag replacement recall service was excellent! Bonnie Lang did a great job and the mechanic. Service was very fast! Will always go back i Was in for airbag replacement recall service was excellent! Bonnie Lang did a great job and the mechanic. Service was very fast! Will always go back in the future if needed. More
by MASTICBEACH86
Employees Worked With
Bonnie Lang
January 14, 2019
Very pleased with the service department at Newman ford The service department and dealership is tops they treat everyone with respect and honesty. They have you in and out as quickly has possible and give The service department and dealership is tops they treat everyone with respect and honesty. They have you in and out as quickly has possible and give you a close time of being finished More
by MJD1956
Employees Worked With
Bonnie Lang, Louisea Miers-Martin
January 14, 2019
Totally Awesome! Totally Awesome i would recommend this dealer to my friends and family and have already sent some of my friend to the dealer thank you Totally Awesome i would recommend this dealer to my friends and family and have already sent some of my friend to the dealer thank you More
by fixtrain81
January 11, 2019
A quick in and out. Had done what needed to be done and was in and out in quick time. Marty Jacobs is a professional Service Rep. I'll go to him every time. Had done what needed to be done and was in and out in quick time. Marty Jacobs is a professional Service Rep. I'll go to him every time. More
by ffontinell
Employees Worked With
Marty Jacobs
January 10, 2019
Nasty Customer Service Reps Nastiest customer service in the service department. Totally incompetent. These comments come from multiple encounters on different dates. Their onlin Nastiest customer service in the service department. Totally incompetent. These comments come from multiple encounters on different dates. Their online service appointments do not work even after getting a confirmation. I finally called to make my appointment. Went to take my car for the appointment, my name was not on their calendar. I also had an intermittent problem with losing power steering while driving. They claimed they couldn't replicate the problem and would do a computer diagnostic. I doubt the diagnostic was ever done and they asked me to drive the car and if the problem occurred bring it in. I couldn't replicate it. Months later the problem happens again so I bring it in, no power steering, and didn't want to turn it off so the problem doesn't replicate. The customer service agent comes out screaming and very rude you can't park your car there. I try explaining that I have no power steering. She says if you drove it here you should be able to back it out and park or they will call a tow truck. Last thing I need in this "neighborhood" is the cops being called on me, so I finally was able to back it out and park. She comes over takes my information and tells me to turn the car off. I was like the last time you said you couldn't replicate the problem, if I turn it off you may not have the issue again. She claims to have written down what the problem was. So I do not understand why I was asked to replicate the problem the last time if you want me to turn it off now!!!. So they did find the problem. I do not understand why the problem was not found last time I brought it in! More
by GISNUNNIE
Employees Worked With
Bonnie Lang
January 07, 2019
The Works My vehicle was serviced promptly and was ready at the stated time. The staff, especially my service adviser Bonnie, treated me exceptionally well. I w My vehicle was serviced promptly and was ready at the stated time. The staff, especially my service adviser Bonnie, treated me exceptionally well. I will continue to bring my cars heer for their service needs. More
by GRUMPY522
Employees Worked With
Bonnie Lang
