Newins Bay Shore Ford - Service Center

Disappointed - My 2019 Ford Escape is 4 months old. The steering is making a loud whining noise. The mechanic claims nothing is wrong w/the car that is the motor m My 2019 Ford Escape is 4 months old. The steering is making a loud whining noise. The mechanic claims nothing is wrong w/the car that is the motor making that noise. I do not feel that a brand new car with only 4000 miles on it should be making that noise. The car didn't always make that noise it just started a week or so ago. So with that said I took time off of work since I was told they only do maintenance on Saturday sat there for two hours to be told there is nothing wrong w/the vehicle. More

20K Mile Service Brought my 2017 Explorer in for a 20K mile service. Works package, plus new wiper blades. Quick and painless, and the service was completed in less th Brought my 2017 Explorer in for a 20K mile service. Works package, plus new wiper blades. Quick and painless, and the service was completed in less than 1.5hrs while I waited in the new customer service lounge. Couldn't be happier. More

Fabulous Grabber Mustang Everyone on the front counter was perfect. Louisa was my service adviser. she took care of anything i needed. she offered me a loaner / rental vehicle Everyone on the front counter was perfect. Louisa was my service adviser. she took care of anything i needed. she offered me a loaner / rental vehicle . she had it pulled around and cleaned and gas up for me . she asked if there was anything else she could help me with . she called / texted me the vehicle was done , i went to pick up , my car was washed and vaccumed , the vehicle was repaired correct , thank you everyone at Newin's Ford. More

Recall passenger air bag. The airbag was in stock when I called to schedule service. I was able to schedule service at my convenience, dropped off car, recall completed in one The airbag was in stock when I called to schedule service. I was able to schedule service at my convenience, dropped off car, recall completed in one hour. Easy in and easy out. More

Service Great service department Work done clean neat and in a reasonable amount of time , joe was very helpful and nice to deal with , and very pleasant Great service department Work done clean neat and in a reasonable amount of time , joe was very helpful and nice to deal with , and very pleasant More

Fast service, no sales pressure My service adviser Louisea took the car in for “The Works” oil change and tire rotation. My car was ready in about 45 minutes. At no time was I pressu My service adviser Louisea took the car in for “The Works” oil change and tire rotation. My car was ready in about 45 minutes. At no time was I pressured to buy some stupid, unnecessary service (the last dealer I bought a car from told me I needed an alignment front and rear on a six month old car, and this was diagnosed in the 15 seconds it took me to get out of my car and walk to the counter. Seriously.) Newins Ford continues to impress, and while there are other Ford Dealers closer to my home, I’ll stick with Newins. More

Efficient and trustworthy I wouldn’t bring my Ford Fusion to any other service station. They computerize the service record, so I always know what work is needed. It is easy to I wouldn’t bring my Ford Fusion to any other service station. They computerize the service record, so I always know what work is needed. It is easy to make an appointment and, if needed, they provide transportation to work or home if the distance isn’t too far. The service reps are friendly and knowledgeable. More