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Newins Bay Shore Ford - Service Center
Bay Shore, NY
462 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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462 Reviews of Newins Bay Shore Ford - Service Center
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August 13, 2019
I clicked No based on the service I received. Not everything was corrected. My radio still does not work correctly. Before I brought my car in the automatic start worked, now it doesn't. Not everything was corrected. My radio still does not work correctly. Before I brought my car in the automatic start worked, now it doesn't. More
by yosoemo
Verified CustomerEmployees Worked With
collin
August 12, 2019
Great job All went well Very clean and professional Job well done Will bring my car back in for service when it is needed and the others in my fleet All went well Very clean and professional Job well done Will bring my car back in for service when it is needed and the others in my fleet More
by buddha824
Employees Worked With
Ken Beckendorf
August 07, 2019
My experience was really really bad Service reps are just their to take your keys they have no knowledge of warranty and never finish the work on time my experience was very unsatisfacto Service reps are just their to take your keys they have no knowledge of warranty and never finish the work on time my experience was very unsatisfactory More
by damian5
Employees Worked With
Louisea Miers-Martin
August 07, 2019
Marty and steve I've been coming to Newins since 2011. It is because of Marty customer service and Steve the mechanic. They are the best and treat my truck as if thei I've been coming to Newins since 2011. It is because of Marty customer service and Steve the mechanic. They are the best and treat my truck as if their own. More
by LOSTBEACH4
Employees Worked With
STEVE MECHANIC, Marty Jacobs
August 05, 2019
Sales Representative Personable, great people to work with . The service goes beyond the purchase. I had a terrible experience with Sayville Ford many years ago, until I Personable, great people to work with . The service goes beyond the purchase. I had a terrible experience with Sayville Ford many years ago, until I found Newins. Would recommend highly . More
by BARBARA20
July 29, 2019
vehicle service Great department friendly and follow up. I am not easy to schedule but they helped me find an opening that was not previously available on short not Great department friendly and follow up. I am not easy to schedule but they helped me find an opening that was not previously available on short notice. More
by larryesq
Employees Worked With
Louisea Miers-Martin
July 29, 2019
Great job and helpful staff Staff was friendly and helpful in recommendations for service needed. When I explained what my car was doing or sounded they understood and gave advic Staff was friendly and helpful in recommendations for service needed. When I explained what my car was doing or sounded they understood and gave advice as to what it might be. Very professional. Work was completed in a reasonable amount of time. More
by EJDJR10131996
July 28, 2019
Can I trust them? I am a repeat customer at Newins. I got a recall for my vehicle. I had no problem scheduling the work, and was told it was a 2 hour job. Once I arr I am a repeat customer at Newins. I got a recall for my vehicle. I had no problem scheduling the work, and was told it was a 2 hour job. Once I arrived for my appointment, I was told, again, 2 hours. 3.5 hours later, I called and was told that it wasn't ready, and "that is all I can tell you but I will have your rep call you back in 5 minutes." Received no phone call. Had one last opportunity for a ride, so I had to take it. I got to dealership by 1 p.m., 4 hours after I dropped it off. I still could not get a straight answer. Last detail was that it would be awhile because "it was a very complicated job." I asked for a manager. No one appeared, but suddenly, my car was ready. I will say that I have not much confidence that the work was done well, or if it was done at all. All I wanted was an honest answer and I got the run around in addition to being inconvenienced. Did I express my concerns? Yes, I did. I even submitted the details in writing. I have yet to receive any follow up. More
by ann23
Employees Worked With
not listed
July 23, 2019
Great place to get service done. The staff is always friendly and courteous. Oil change, multi point inspection and tire rotation for 50 bucks. Can’t do it myself for less. The staff is always friendly and courteous. Oil change, multi point inspection and tire rotation for 50 bucks. Can’t do it myself for less. More
by MBROOKS516
July 22, 2019
rear park aid sensor I left truck n was told had to order part. When I returned after part arrived I had appointment I was told wasn’t happening leave truck maybe get to I left truck n was told had to order part. When I returned after part arrived I had appointment I was told wasn’t happening leave truck maybe get to it tomm More
by WJHUGHES27
Employees Worked With
Ken Beckendorf
