Newins Bay Shore Ford - Service Center

AWESOME EXPERIENCE Joe and Marty are the BEST SERVICE WRITERS...They are friendly and their knowledgable service Is The Best ..I'm there twice a year for service..Always Joe and Marty are the BEST SERVICE WRITERS...They are friendly and their knowledgable service Is The Best ..I'm there twice a year for service..Always helpful.. More

Top of the line I was treated like royalty; the service was fast, efficient and perfect. I couldn't find this kind of service anywhere else, I was very impressed. I was treated like royalty; the service was fast, efficient and perfect. I couldn't find this kind of service anywhere else, I was very impressed. More

Ford = Floods On Rainy Day I don’t often post however I am truly disgusted! We leased a Ford Focus 2+ years ago. Every time it rains hard the car leaks. I have taken it in m I don’t often post however I am truly disgusted! We leased a Ford Focus 2+ years ago. Every time it rains hard the car leaks. I have taken it in multiple times, the last time it was looked at by Newins Bay Shore Ford’s “leak specialist”. Well guess what I drove to work again today with a wet seat. My husband went down to Newins Bay Shore today and was informed that they would be happy to look at it yet again, but so sorry they do not have a loaner car. I have already taken two days off for my leaking car to be fixed. I would strongly urge anyone even considering buying/leasing a Ford to think twice. At one time FORD was known as fix or repair daily - well I know say it stand for FLOODS ON RAINY DAY! More

Ford explorer sport 2019-5000 mile service My FordPass app advised me that service was due so I called no one‘s to schedule my appointment. They were very accommodating with the date and time My FordPass app advised me that service was due so I called no one‘s to schedule my appointment. They were very accommodating with the date and time to bring it in. When I got there they welcomed me, asked if there was anything else during the service needed, They verified my cell number in the event that I left the area for breakfast, so they can call me when it was completed. The service was done within one hour, I picked up the car and went home. Really another great experience at Newin’s Ford. More

Battery change The battery died on my 5 year old Fusion. I was able to schedule an appointment for the next day. I brought the car in at the scheduled appointment ti The battery died on my 5 year old Fusion. I was able to schedule an appointment for the next day. I brought the car in at the scheduled appointment time and Marty Jacobs, Service Advisor, completed the paperwork in a friendly and quick manner. The car was taken into the shop in less than 10 minutes. The battery was installed, the car was checked out and the necessary paperwork completed in less than 1 hour. Quick, Friendly and thorough service in less than 1 hour. This is why I buy my cars and have the service done at Newin's Ford. It starts with your service advisor, Marty Jacobs. That is why I return to Newin's! More

Oil change Kind , polite , and informative They explained the light on the dash what it meant , and made an appointment ASAP and I got in and out 1 -2-3 Kind , polite , and informative They explained the light on the dash what it meant , and made an appointment ASAP and I got in and out 1 -2-3 More

Lincoln service A present experience. I would definitely recommend to my friends and will return for additional service in the future. I’m totally satisfied with the A present experience. I would definitely recommend to my friends and will return for additional service in the future. I’m totally satisfied with the service that I received. More

Service With A Smile I brought my Mustang in for an oil change, state inspection, and airbag recall. Everything was done within the 2 hours they told me it would take. N I brought my Mustang in for an oil change, state inspection, and airbag recall. Everything was done within the 2 hours they told me it would take. No drama. No surprises. Waiting room was very clean and comfortable, plus they offer free speedy Wi-Fi. More

Courteous and efficient Fine agency to deal with. No pressure to do things you did not want done during this visit.. Was a recall issue that was dealt with efficiently and Fine agency to deal with. No pressure to do things you did not want done during this visit.. Was a recall issue that was dealt with efficiently and professionally. More

Good job ! Courteous staff ... accommodating.... and very good w recall work (processing, loaner car, etc). Would definitely recommend using this service depart Courteous staff ... accommodating.... and very good w recall work (processing, loaner car, etc). Would definitely recommend using this service department - I know I will in the future ! Thank you. More