Newins Bay Shore Ford - Service Center

Very good dealership old school selling cars & trucks highly recommend this Ford Dealer! Plus the service center was easy fast and super nice great customer service! highly recommend this Ford Dealer! Plus the service center was easy fast and super nice great customer service! More

Poor quality of service. 8 hrs to replace 4 tires and do alignment. Found 4 lug nuts hand tight and all tires 15 psi low after tire pressure light illuminated. alignment. Found 4 lug nuts hand tight and all tires 15 psi low after tire pressure light illuminated. More

Very kind Great and fast Service small dealer but they service you in big way thanks, to all the great employees at Newins Thanks again real Professionals service you in big way thanks, to all the great employees at Newins Thanks again real Professionals More

Great service The service advisor i had(Marty) was the best. I waited for my truck and it was completed in a timely manner. Service was excellent. Everyone was poli The service advisor i had(Marty) was the best. I waited for my truck and it was completed in a timely manner. Service was excellent. Everyone was polite and waiting room was comfortable More

I brought my car in yesterday for my navigation not working, I spoke to the car sales manager about my issue today. Bill Wolfe customer working, I spoke to the car sales manager about my issue today. Bill Wolfe customer More

I am beyond happy with the service provided here. Courteous staff, appointment scheduled for the next day and everything was done within few hours. When I wasn't able to pick up my car during Service Courteous staff, appointment scheduled for the next day and everything was done within few hours. When I wasn't able to pick up my car during Service Department hours I was helped by Xavier from different departmemt and got my car anyway. They even sent all the paperwork straight to my house rather than make my drive all the way there just to pick it up. Well done Newins Bay Shore Ford! More

I have had the worst expert with the service and sales department in the last week's. I'm so disappointed in the. Last Ford for me department in the last week's. I'm so disappointed in the. Last Ford for me More

service takes too long Twice I have made an early morning appointment for service for our cars. Simple work- an inspection and an oil change.I dropped the car off the night Twice I have made an early morning appointment for service for our cars. Simple work- an inspection and an oil change.I dropped the car off the night before. I was told the cars would be done early. The first time the car was ready at 1pm and the second time the car was ready at three pm. Why bother to make an appointment? When I complained to the person who was in the office he said "Well I wasn't the Service rep". No apology More

Service was fine but several times tried to get help with the FORD pass app and still can not get one person to help me to see it through.I support the dealership , pay good money for the monthly bill, use t the FORD pass app and still can not get one person to help me to see it through.I support the dealership , pay good money for the monthly bill, use the service dept and no one can come up my car and give me 15 mins to help me.Sad More

Newins Ford is the ideal place for a person like me. I travel a lot and fully realize the importance of maintaining your vehicle. The service team at Newins Ford has successfully helped me to maintain my I travel a lot and fully realize the importance of maintaining your vehicle. The service team at Newins Ford has successfully helped me to maintain my 2001 Explorer for many years. I have a high level of confidence in their ability to help me to do the same with my 2019 Explorer now and in a couple of years with my Mustang GT 500. Thank you for treating me like a member of the family. More