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Newins Bay Shore Ford - Service Center

Bay Shore, NY

3.2
462 Reviews

462 Reviews of Newins Bay Shore Ford - Service Center

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September 18, 2020

Very friendly courteous and efficient service. Marty is a pleasure to deal with as are all the staff. The sales team are easy to work with also. And I love my car! More

by mickbuckley464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Jacobs
September 18, 2020

People think the service industry is so easy. Newins is People think the service industry is so easy. Newins is by far the most accommodating car dealership I’ve ever been to. I would recommend to anyone. More

by Xfactor12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rivarola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson, Marty Jacobs, Louisea Miers-Martin, Ken Beckendorf
September 18, 2020

Very prompt. VERY FRIENDLY AND ACCOMMODATING. Helpful and personable they will come out to greet you and to tell progress of your car and return keys. More

by EpoWilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louisea Miers-Martin
September 18, 2020

10 k service was done correctly and in a timely manner. The service took lards than an hour. Have a great day, and a good weekend More

by dan.farrell1868
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Liberty
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

As usual the service experience with Newins Ford was excellent. Totally professional and efficient even with the current covid restrictions. Safety was paramount in the way they handled the service that More

by ISHI53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Jacobs
September 14, 2020

I had my car towed to the dealership on a Monday. Called everyday for a loaner. It wasn’t until we emailed the manager, we received a car over a week later. I was then called to return it and pick up anothe More

by jen.funk
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Colin
September 14, 2020

The car was tended to quickly and I was on my way in about ten minutes. When I picked up my car it was raining and after closing but car was placed under the bay awning which allowed me to check what wa More

by Majedufa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rivarola
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2020

4 new tires were installed on my Fusion. The price quoted was the price I paid, No extra costs! They were installed in a timely manner with the service advisor, Marty Jacobs, keeping me informed as to the pr More

by Steve 37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen H., Marty Jacobs
September 11, 2020

welcoming,fast professional. My first trip with my edge to the service deprtment. A great experience. I'll be back. Even with social distancing and masks. More

by joeliny1500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Brooks
September 10, 2020

Service was fine, however, the employee I had to deal with was not wearing a mask,, either when I left the car or when I picked it up. I am older and have underlying medical conditions, so this was quite More

by ARSHACKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know name of mask less person
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10
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