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Newburgh Toyota

Newburgh, NY

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1,049 Reviews

218 Route 17K

Newburgh, NY

12550

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1,049 Reviews of Newburgh Toyota

May 05, 2013

The shopping and service experience at Newburgh Toyota was outstanding in every way. It included shopping on their internet web site and subsequently working with the internet sales manager, internal sale More

by batman01
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike the service shop forman and Anthony Bu;zoni the service forman, Frank Fabiano, Kristin Galik
May 14, 2013 -

Newburgh Toyota responded

Congrats on your purchase!! We are always happy to serve our customers in the best possible manner and are so thankful for all your kind words about us! We look forwasrd to serving you again in the future as well! Sincerely, Frank Fabiano Gen Sales Manager

May 05, 2013

Yesterday, we purchased a certified pre owned 2011 Highlander from Newburgh Toyota. We drove over 100 miles to purchase our Highlander from this dealership because they were able to sell us the newes More

by TracyTully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin Galik, John Roscino
May 14, 2013 -

Newburgh Toyota responded

Congratulations on your Pre-Owned Highlander!! Its always great when our BDC Dept is included in your reviews. Kristin who is the BDC Manager is an experienced hand with our customers always treating them as if they are family. Maureen has grown into an amazing Product Specialist whos empathy and compassion is only trumped by her product knowledge. Thanks for your patronage and we look forward to seeing you again should you need another vehicle in the future. Sincerely, Frank Fabiano Gen Sales Manager

May 04, 2013

From the beginning of the process which led to the purchase of our vehicle, Eduardo conveyed a sense of professionalism and honesty. While I was always aware that he would benefit from selling the ve More

by artmcfarland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
May 14, 2013 -

Newburgh Toyota responded

Congrats on your new vehicle! We always enjoy reading compliments from our customers regarding Eduardo. He is a consummate professional and treats our customers as family. He is an asset to us and to our extended family here at Newburgh Toyota Scion. We look forward to seeing you at our new location for your scheduled maintenance! Sincerely, Frank Fabiano Gen Sales Manager

May 02, 2013

I purchased my first Rav 4 in 2006, after 140,000 miles I was looking to trade it in for a new one. The Newburgh dealership was most convenient and Jim Mitchell was very helpful in getting me a very fair tr More

by jackmoore123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 14, 2013 -

Newburgh Toyota responded

Congrats on your 2013 RAV4!! We pride ourselves on being "hassle free" and Jim Mitchell is very good at providing our customers with that feeling as well as a great buying experience. We look forward to seeing you in for service at our new location so feel free to stop in and say hello!! Sincerely, Frank Fabiano Gen Sales Manager

May 02, 2013

The three employees checked above provided extremely professional service with all aspects of my leasing another Toyota. All facets of the transactions were timely, well done, and without error. The n More

by baccaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fabiano, Eduardo Ortiz, John Roscino
May 14, 2013 -

Newburgh Toyota responded

Thank you so much for the kind words and congratulations on your vehicle! we appreciate your business and look forward to seeing you again for service at our new location. Stop in and say hello!! Sincerely, Frank Fabiano Gen Sales Manager

May 01, 2013

I could not have asked for more from my visit to NTS. The salesman (John Casey) was extremely helpful and tried hard to find the best deal for me (i.e. any applicable discounts/deals). And if John Roscino d More

by mjobes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Roscino
May 14, 2013 -

Newburgh Toyota responded

Congratulations on your vehicle and we appreciate the kinds words for both John Casey and John Roscino. They always go the extra mile for our customers and we ae lucky to have them. Good Luck with your new vehicle and we look forward to seeing you again in the future at our new location. Sincerely, Frank Fabiano Gen Sales Manager

May 01, 2013

Eddie was a pleasure to deal with, I would recommend him to anyone looking for a Toyota or scion. He found the exact scion with options that I was looking for. More

by Curialea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz, Eduardo Ortiz
May 04, 2013 -

Newburgh Toyota responded

Welcome to our extended family and congrats on your Scion Purchase! Eddie is fantastic and we love his passion for our customers in giving them the best expeirence possible. We look forward to seeing you at our new location!! Sincerely, Frank Fabiano Gen Sales Manager

April 24, 2013

Traded a perfect 2012 jeep for a 2010 infinity for the wife. Battery died 2 days out, they gave me the run around for 3 weeks, example... the salesman had to ask the used car manager, the used car manager More

by bassetbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager of the week
Apr 25, 2013 -

bassetbob responded

After talking with the used car manager on the above issues, I was assured that appropriate actions have been taken to resolve my complaints. I'm just sorry it had to take this survey to resolve them. My thanks to Newburgh Toyota for understanding my frustrations and stepping up and apologizing.

April 24, 2013

Maureen did an excellent job working with me on details about trade in prices and working the numbers around. Also explaining some of the bells and whistle on my new truck, Thanks for your business and goo More

by eiras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 04, 2013 -

Newburgh Toyota responded

Thanks and Congrats on your vehicle!! Maureen is somewhat new with us, but has made her mark here in treating our customers with such care and using her knowledge to inform and educate as well as ensure the best purchase experience possible. We look forward to seeing you at our new location for your vehicle needs or service. Sincerely, Frank Fabiano Gen Sales Manager

April 13, 2013

My husband was determined to buy a Rav 4 and he called Newburgh with his criteria's and they made the deal happen. It went very smooth and they were very nice. We have purchased from them before and have More

by ynnek3341
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 04, 2013 -

Newburgh Toyota responded

Thanks and Congrats on your New RAV4! It truly is a great vehicle and we are happy that you purchased from us and stayed a part of our extended family of customers. Please stop in at our new location when you require service and say hello!! Sincerely, Frank Fabiano Gen Sales Manager

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