Newburgh Toyota

Great deal on a great car! I just took delivery on a 2015 Prius Persona Series. The Prius has been the standard by which other hybrids are judged. It's rated at an amazing 50 I just took delivery on a 2015 Prius Persona Series. The Prius has been the standard by which other hybrids are judged. It's rated at an amazing 50 mpg! I started on the phone with Megan Higgins who works internet and phone sales. What a sweet person. She answered all of my questions about the Prius and had one warmed up and ready to test drive when I got to the dealership. My sales rep was Marc Binford. He was excellent... No high-pressure tactics, he just explained the car, gave me a good price, helped me get an even better price through his sales manager, and took care of all the details. If you're looking for an honest, straight-forward guy and not a fast-talker, ask for Marc Binford. By-the-way, the finance manager, John Roscino, who took care of all the paper work was outstanding too. He found me a better percentage rate than my bank was offering and helped me pick the right extended warranty. Again, no high-pressure... just the facts and some good advice. Ask for John when you've closed your deal. Overall, I give Newburgh Toyota an A+. More

Great Experience Going into Toyota, I didn't know what to expect, but as soon as we got a friendly dealer to show us some cars, I was happy when he showed us the car Going into Toyota, I didn't know what to expect, but as soon as we got a friendly dealer to show us some cars, I was happy when he showed us the car we ended up purchasing. I am very happy with it. The process of the purchase was simple and in a timely manner. Thank you. More

Ken Nierenberg - A true professional and a pleasure to work I recently purchased a certified preowned 2012 Highlander. It was truly a privilege and pleasure to have Ken as my salesman. He was knowledgeable, p I recently purchased a certified preowned 2012 Highlander. It was truly a privilege and pleasure to have Ken as my salesman. He was knowledgeable, patient and attentive to my enquiry and questions. I instantly felt a sense of complete trust in his advice and suggestions in purchasing a vehicle which would be most suitable for me. When I went to the dealership to pick up my car, Ken patiently explained in detail all the information pertaining to the car. And while I was waiting to finalize the paperwork with the Business Manager John Roscino, Ken went above and beyond to transfer the personal contents in my car to the new car so that I could drive home immediately after the paper work was finalized . I was pleasantly surprised by this kind gesture when I walked out and was ready to take delivery of my vehicle. Based on my 'above and beyond ' experience with Ken, I would strongly recommend him to any prospective customer who is looking to purchase any model of Toyota. I would also like to take this opportunity to thank Frank Fabiano for his help and guidance and for sharing his insights and helping me to make up my mind about which model I should purchase based on my needs. Many thanks also to John Roscino, Business Manager, who was well organized and wasted no time in helping me complete and finalize the loan documents. More

A man with his eye on Customer focus This review is a long time coming but no less deserved. Frank is a great guy. Not a great salesman. But a great guy. He treats you like a friend and This review is a long time coming but no less deserved. Frank is a great guy. Not a great salesman. But a great guy. He treats you like a friend and he listens. He does not try to sell you. There is a certain negative assumption about many sales people, and especially car salesmen. Forget that with Frank. You would be hard pressed to find someone more congenial, courteous and warm. He helps you decide, asks questions, and works with you to find the best fit for your circumstances. No pressure. We have bought 3 cars from Frank and Nelson and we are vary happy with each experience. I am very pleased to recommend Frank and Newburgh Toyota to anyone as long as Frank is running the show. Thanks again for a stress free buying experience. More

A new car in 3 hours! I received a letter on Wed, Jan 14th from Newburgh Toyota that they needed used cars for resale. My RAV4 was only 18 months old but I called the deale I received a letter on Wed, Jan 14th from Newburgh Toyota that they needed used cars for resale. My RAV4 was only 18 months old but I called the dealership and was given an appointment to see my salesman, Eduardo Ortiz the next day at 10 am. On Thursday, Eduardo called me at 9 am to tell me that the offer was geared for cars that were bought, not leased and that he could not assure me that I would not have to pay more. Then he asked me what my milage was and I told him about 17,000 miles. He put me on hold, spoke to his manager and then got on and told me to come into the office. When I got there, they already had a new car for me that was just gorgeous! It was a RAV4 Limited with all the features I have come to expect in a car. I was astounded! I hadn't emptied the old car because I thought we were just going to talk about it. I waited in the comfortable waiting area, filled out paperwork that was brought to me. Eduardo worked out a deal so that I did not have to pay any more a month than I was already paying. I just had to pay the first month's lease, fees and for a new Lojack apparatus. Eduardo was wonderful helping me remove my old belongings from the old car and helped me set up the new one. By 1:30 pm, I was driving home in my new car! What terrific service! I just LOVE Newburgh Toyota and Eduardo! P. S. I misplaced a glove while I was there. Eduardo called me that he found it and the next day, I returned with the extra key I owed him and found my glove waiting for me on his desk. More

Eduardo Ortiz was excellent to work with. I am very happy! Eduardo is very helpful, personable, clear, etc. I am very happy with my new Prius C. I think we worked out an agreement that is fair, and I feel good Eduardo is very helpful, personable, clear, etc. I am very happy with my new Prius C. I think we worked out an agreement that is fair, and I feel good about the negotiations. He will continue to be helpful as I learn about all the "bells and whistles". Thanks again to Eduardo who contacted me about considering selling my car. I had been thinking about it for awhile, so he caught me at a good moment and was gently persuasive. I have been very happy with my 2004 Prius with 185,000 miles and I will miss it. In the service department, during these 10 years, Leslie Youmans has been especially great and also Alicia.... I don't know the name of the person who sold me the warranties, but he was very helpful also. More

Very happy with our buying experience We were very happy with our buying experience at Newburgh Toyota while shopping for a vehicle for our son. Dennis Pitcher our salesman was completely We were very happy with our buying experience at Newburgh Toyota while shopping for a vehicle for our son. Dennis Pitcher our salesman was completely open & honest with us about the options in our price range. He knew this was our first stop in the process & yet he never tried to hard sell us. He was a true professional through out the entire process. We were very happy to give our business to both Dennis & Newburgh Toyota. More

Great experience They really worked with my wife and I to find the correct payment plan and financing, plus they beat the best price I could find by contacting other d They really worked with my wife and I to find the correct payment plan and financing, plus they beat the best price I could find by contacting other dealers by almost 500 bucks. The sales staff were professional and friendly and didn't pressure me. When I put the pressure on them they reacted by making the deal work for us instead of pushing back. I would really recommend checking out Newburgh Toyota if you're in the market because I had a great experience. More

Why we bought a Camry I met Eduardo at the Gold's Gym Newburgh Fall Fest in Oct of 14 - Gold's has vendors selling their wares and Eduardo was there representing Toyota. I met Eduardo at the Gold's Gym Newburgh Fall Fest in Oct of 14 - Gold's has vendors selling their wares and Eduardo was there representing Toyota. I stopped by and inquired about the Camry on display. Eduardo was very pleasant (no pressure) and explained the car to me and gave me his card. My wife and I had been looking for a new car and decided to look at the Camry after the new year. We did and we bought. Eduardo's followup though Nov and Dec was also key in our decisions as he didn't forget our quick meeting at Gold's. Through his attention to detail, knowledge of the vehicle and the whole car buying process is what convinced us this was the right car and dealership for us. Also Tom in finance was very helpful, knew the process and got us through that portion of the deal. FYI, one of our best friends also recommended your dealership to us and highly recommended the Camry. More

"Seamless shopping experience" The inventory selection and transparent pricing attracted me to take the trip across the bridge. Very surprised to see a brand new location that feat The inventory selection and transparent pricing attracted me to take the trip across the bridge. Very surprised to see a brand new location that featured a modern facility along with space to store the inventory at one location. Marc Binford was courteous and knowledgeable with my Rav 4 purchase. He provided just the right detail that I requested for the purchase. More