Newburgh Toyota
Newburgh, NY
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1,048 Reviews of Newburgh Toyota
My New Car!! I walked into Newburgh Toyota already worrying about the typical car buying ordeal I was about to engage in. I instead was met with a warm greeting a I walked into Newburgh Toyota already worrying about the typical car buying ordeal I was about to engage in. I instead was met with a warm greeting and friendly smile. I explained that I wanted to work with someone who could understand and respect my needs and truly hear me. Pat Arnold stood up and said with a smile, "will I do?" It was a perfect match. Pat exceeded all of my expectations. He was patient, smart, knowledgeable and had a good sense of humor. He heard me. Within exactly 1 week - an unbelievably short amount of time - I was sitting in my new 2016 Prius 4 Touring car with every feature I wanted. I was not put in that uncomfortable position of compromising or negotiating. Pat was a gentleman and a gentle man from start to finish. I have always used Newburgh Toyota's service center for my Toyota needs. I have, however, bought my previous Prius cars from a variety of dealers because of too many inconsistent approaches. Now, finally - I'm home!! A very big thank-you to Pat Arnold and the Newburgh Toyota team - each and every one of you made me feel welcome. I am driving my new car with the memories of an extremely professional and warm experience. More
New 3-year lease experience--EXCELLENT My lease on a Camry was coming due, and I got a note from the dealership reminding me. I made an appointment with the representative I worked with in My lease on a Camry was coming due, and I got a note from the dealership reminding me. I made an appointment with the representative I worked with in 2013, Nelson Rivera, and once again, he helped me find exactly what I was looking for (in this case, a Corolla-S. Everyone was helpful, courteous, cheerful--and above all, trustworthy Happy leaseholder, Debbie Posner More
Lease for 2016 Corolla All personnel were very professional and helpful. In addition we were presented with a very generous offer which helped us financially. We have owned All personnel were very professional and helpful. In addition we were presented with a very generous offer which helped us financially. We have owned Toyota cars for 30 yrs. and have always been satisfied customers. More
Son's first vehicle This was my son's first vehicle as a new driver and we were both very pleased with the professionalism and attention that our salesman Seth provided u This was my son's first vehicle as a new driver and we were both very pleased with the professionalism and attention that our salesman Seth provided us during the entire process. Seth ensured that we had a positive customer experience from the first time we met through the delivery. More
Terrible A lot of mistakes were made with the paperwork for this sale. I had to spend hours on the phone with the dealer, banks, and Toyota to try to get thes A lot of mistakes were made with the paperwork for this sale. I had to spend hours on the phone with the dealer, banks, and Toyota to try to get these issues resolved. Ultimately Newburgh Toyota wasn't helpful is resolving these issues. I cannot recommend this dealership and I will take my business elsewhere in the future. More
Toyota of Newburgh is GREAT! I was very pleased with my experience at Newburgh Toyota.. Everyone was very professional and courteous. Dennis was extremely professional and was wel I was very pleased with my experience at Newburgh Toyota.. Everyone was very professional and courteous. Dennis was extremely professional and was well versed on the vehicle I purchased. More
Easiest buying experience I have ever had. They made all the paperwork portion of the purchase very easy. Just fill out application and then they took care of the rest. They made me feel very They made all the paperwork portion of the purchase very easy. Just fill out application and then they took care of the rest. They made me feel very welcomed in the dealership. Sales people were very friendly and willing to negotiate. Within in 3 days I had my new car. Salesman was very knowledgeable about the vehicle. More
Great Experience! Newburgh Toyota Scion gave my daughter and I a great experience. She was a first time buyer and they treated her with respect and as if she had purch Newburgh Toyota Scion gave my daughter and I a great experience. She was a first time buyer and they treated her with respect and as if she had purchased a dozen cars from them. Dane Dolan communicated perfectly with her and she had no trouble at all completing her purchase! More
Fast, enthusiastic sales team. Our salesman, Dane, was very knowledgeable about the hybrid RAV4 we were interested in. He was energetic and professional and had plenty of patience w Our salesman, Dane, was very knowledgeable about the hybrid RAV4 we were interested in. He was energetic and professional and had plenty of patience with us. He allowed us two long test drives on streets and highway. He ran about 6 sets of numbers for us. Despite all this, the whole sale process took under 3 hours. The deal was also good. Fair price for new vehicle and trade in. Financing was as promised, promo rate. I wish financing wouldn't try to sell anything other than the bumper to bumper warranty. Haven't used the service dept yet. We need to return to get a couple of added options installed. More
Very positive experience in buying a new car Tom Relyea was an excellent and positive introduction to our entire experience at Newburgh Toyota. This was the first dealership we visited after com Tom Relyea was an excellent and positive introduction to our entire experience at Newburgh Toyota. This was the first dealership we visited after completing on line research regarding a couple of vehicles we were considering. Tom was very informative, straight forward, and very critical to our final decision in selecting and purchasing the RAV4 Hybrid. More