Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Mind Blowing Experience I have had many good deals i thought from other dealers. I came in the frame of mind if being tough for a good deal. Wrong!!, our salesman Brian Becht I have had many good deals i thought from other dealers. I came in the frame of mind if being tough for a good deal. Wrong!!, our salesman Brian Bechtel listened to our concerns and so called demands. WOW, he came back with exactly what we wanted. He even offered a full tank of gas on a used vehicle and to top it off, since the vehicle was a recent trade, he offered to shampoo and clean the vehicle and deliver it to us. we lived 65 miles away. The dealership was nic and clean and the other workers very polite. If i could give them more stars, i would. Thanks for the awesome truck and deal. More
Bouoght a new car the dealer help me with getting a new car and told me all about the car he was very helpful and friendly I had him before and he did such a good job s the dealer help me with getting a new car and told me all about the car he was very helpful and friendly I had him before and he did such a good job so asked for him again More
Finding the source and fixing the rattle The service advisor, Jeanine, took the time to determine that the noise was present. She passed the information on to the mechanic assigned. The mec The service advisor, Jeanine, took the time to determine that the noise was present. She passed the information on to the mechanic assigned. The mechanic found the source and took the appropriate action to repair the problem. All the while, I was kept updated on exactly what was happening. Awesome service crew. More
2019 camry purchased new camry. excellent customer service. salesman give great orientation to the features of the new car. finance person failed to read my inc purchased new camry. excellent customer service. salesman give great orientation to the features of the new car. finance person failed to read my income data correctly causing a slight delay. overall a very good experience. More
In and Out in a Hurry Took my new Highlander for its first service appointment. Everything checked out fine and I was on my way in no time. Very good first experience. Took my new Highlander for its first service appointment. Everything checked out fine and I was on my way in no time. Very good first experience. More
Excellent Service Advisor Jeanine Johnston took very good care of me. My car would not start and I got roadside assistance out to jump my car. I didn’t want to Service Advisor Jeanine Johnston took very good care of me. My car would not start and I got roadside assistance out to jump my car. I didn’t want to be stranded like that again and Ms Jeanine was able to fit me in to check out my car. I needed a new battery and had one put in but clearly without her working me in yesterday I would have had another incident. Thank you for having such loyal employees. Thanks again LaVonne A loyal.customer More
Very easy and enjoyable experience buying a car I am very pleased with how easy of a process that Brian Betchtel made it for purchasing my new 2019 Toyota Corolla LE. From the test drive to signing I am very pleased with how easy of a process that Brian Betchtel made it for purchasing my new 2019 Toyota Corolla LE. From the test drive to signing all the paperwork, Brian made it all a very simple and enjoyable experience for me. I love my new car and I'm very happpy with the price. I couldn't be more pleased. Thank you very much Brian and the rest of Newbold staff for the excellent service I was given in purchasing my wonderful new car! More
You have to make an appointment to get service Twice I stopped to have tire rotation and without an appointment it would be a 3 hour wait. When making an appointment there is a 3 to 5 day delay. La Twice I stopped to have tire rotation and without an appointment it would be a 3 hour wait. When making an appointment there is a 3 to 5 day delay. Lady Service Person not very friendly More
unsatisfied I was told my Corolla was not under Toyota's warranty my car is only 2 years old and it has under 60,000 miles I was told that the warranty is for6 y I was told my Corolla was not under Toyota's warranty my car is only 2 years old and it has under 60,000 miles I was told that the warranty is for6 years and 60,000 miles if that's the fact then why was I told this I won't be coming back here all my filters we're not changed when I had Nissan they changed all my filters and Ford dealership changed all my filters on my escape not pleased at all More
Took too long Went in for routine maintenance, tire rotation, oil change, etc. Made appointment I got there a couple minutes before the scheduled time. Was told to Went in for routine maintenance, tire rotation, oil change, etc. Made appointment I got there a couple minutes before the scheduled time. Was told to go sit in the waiting area, I was not given an estimated time. It took over an hour and ten minutes. More