Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Excellent customer service Every time I visit the dealership, the customer service is excellent. From sales staff to service staff, it is always an efficient and pleasant exper Every time I visit the dealership, the customer service is excellent. From sales staff to service staff, it is always an efficient and pleasant experience. More
interaction with sales, and service I have brought my 2013 RAV 4 to Newbold since I bought it and also have had excellent service. The service writers are always friendly professional I have brought my 2013 RAV 4 to Newbold since I bought it and also have had excellent service. The service writers are always friendly professional and have been very honest with me. This is my second RAV that I bought from Newbold and will purchase another at the time. More
Great service The service department employees are very professional and highly knowledgeable. The service representative will share any and all areas of concern th The service department employees are very professional and highly knowledgeable. The service representative will share any and all areas of concern that pertain to your vehicle's performance. More
We love our car! It was great pleasure to work with Mike (Michael Barbier). He was very helpful and found us the car we wanted and need. We love our new car! It was great pleasure to work with Mike (Michael Barbier). He was very helpful and found us the car we wanted and need. We love our new car! More
Very helpful They really went above and beyond helping us purchase a new vehicle. They spent time showing us the right vehicles and getting the right loan for us t They really went above and beyond helping us purchase a new vehicle. They spent time showing us the right vehicles and getting the right loan for us to make it a good experience. More
Buying a car All people involved in my purchase were great! The people worked with me to find exactly what I needed and accommodated the time I needed in order to All people involved in my purchase were great! The people worked with me to find exactly what I needed and accommodated the time I needed in order to make my purchase. No high pressure sales involved more of a caring about trying to help me accommodate my needs. I continue to enjoy working with this dealership! More
Efficient, courteous professional service I took my car in for routine maintenance and received excellent service. I was immediately met by a service representative,Shawn,and he was very helpf I took my car in for routine maintenance and received excellent service. I was immediately met by a service representative,Shawn,and he was very helpful. I thought my tires were going to need to be replaced soon and Shawn was helpful in that discussion. Shawn was pleasant, knowledgeable and courteous. I have always received good service at Newbold. More
Excellent I was well pleased with the overall visit at Toyota. Waiting time was no problem, staff friendly, information pertaining to services rendered were pri I was well pleased with the overall visit at Toyota. Waiting time was no problem, staff friendly, information pertaining to services rendered were printed out and easy to read and understand. Thank you. More
GREAT customer service My visit for maintenance service was great. I had a schedule conflict with my appointment so I did a walk-in a day earlier. Jim (one of service advi My visit for maintenance service was great. I had a schedule conflict with my appointment so I did a walk-in a day earlier. Jim (one of service advisors) got me checked in and got the service complete without any problem. Jim was professional and courteous. I would recommend service experience at Newbold to others. More
brake pads television is too loud.People want to read in silence. brake pads are much cheaper at Brake Service $69 a pad had to wait too long television is too loud.People want to read in silence. brake pads are much cheaper at Brake Service $69 a pad had to wait too long More