Newbold Toyota

My experience It was absolutely the best experience I have ever gotten. Everyone was extremely friendly and professional. Everyone made it feel like family. Everyon It was absolutely the best experience I have ever gotten. Everyone was extremely friendly and professional. Everyone made it feel like family. Everyone was extremely helpful and made sure I had the best experience. More

Florida to Illinois Connection I have been purchasing cars from Newbold Toyota/Mr. Mark Wakeford for almost 20 years. In that time, I have purchased 3 BMW's and 10 Toyota's. Recen I have been purchasing cars from Newbold Toyota/Mr. Mark Wakeford for almost 20 years. In that time, I have purchased 3 BMW's and 10 Toyota's. Recently I purchased a 2019 Toyota Avalon XSE. I decided to trade in our two cars, a 2013 Avalon and a 2018 Camry. Mr. Wakeford who we've known for well over 30 years, flew down to Florida. He drove the Camry and I drove the Avalon back to Illinois. I purchased the new car and returned to Florida. Without Mr. Wakeford's help, I never would have been able to purchase the new car. The staff at Newbold Toyota have always taken care of my wife and I. As long as we are purchasing Toyota's, we will always do our shopping at Newbold Toyota. . More

I already left a message My car was making a noise it was the tire. They rotated our tires a couple weeks ago. We took it to Toyota and they said well put the tires the way th My car was making a noise it was the tire. They rotated our tires a couple weeks ago. We took it to Toyota and they said well put the tires the way they were which did not make sense. They told us it was the tires probably. I said you mean to tell me I paid 30 thousand dollars for this car with 22 thousand miles and I need tires? All they said is call customer service which we did. She said yes they put cheap tires on the cars now so call the tire company. We already had to replace our battery before two years. Why is Toyota getting so cheap. More

Great Experience! Helped me find just what I wanted. Made sure I was comfortable with my purchase. didn't try to sell me on something I didn't want. Helped me find just what I wanted. Made sure I was comfortable with my purchase. didn't try to sell me on something I didn't want. More

Very satisfied, The service and sales people are very concerned about any questions that i may ask,my only complaint is the Bridge stone tires that are on my 2017 Si The service and sales people are very concerned about any questions that i may ask,my only complaint is the Bridge stone tires that are on my 2017 Sienna,they should call them (road noise rough riders). More

Very pleased Josh did a great job. basically did the deal over the phone and he was (Johnny on the spot to get back with me with any and all questions I had ) ver Josh did a great job. basically did the deal over the phone and he was (Johnny on the spot to get back with me with any and all questions I had ) very pleased More

Best buying experience George was extremely helpful. He helped me find a car I could afford and also made since for my family. I would definitely recommend this dealership. George was extremely helpful. He helped me find a car I could afford and also made since for my family. I would definitely recommend this dealership. More

Outstanding Experience I walked into the showroom not knowing what I wanted, new or used, buy or lease, etc. I found the sales person who ended up helping me, Kyle, to be ex I walked into the showroom not knowing what I wanted, new or used, buy or lease, etc. I found the sales person who ended up helping me, Kyle, to be exceptionally professional and patient as I asked many questions. I never felt any “pressure”, just a willingness to help educate me on my options so I could make an informed decision. I also worked with the manager, Steve and the finance specialist Bob, again both were impressively professional and personable. Toyota is an outstanding brand and Newbolt provides an exceptional buying experience! More

Service Was kept up to date on work being done, diagnostics and cost of repair. Very well done. However, labor was a little high and I know parts are not that Was kept up to date on work being done, diagnostics and cost of repair. Very well done. However, labor was a little high and I know parts are not that expensive More

Quick! Awesome customer service! I dropped my car off Friday night, received a call early Sunday morning stating my car was ready with a health update! 10/10 Awesome customer service! I dropped my car off Friday night, received a call early Sunday morning stating my car was ready with a health update! 10/10 will go back again. More