
Newbold Toyota
O'Fallon, IL
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1,566 Reviews of Newbold Toyota
Great Service Great service! We got straight to business. The car that I had in mind was pulled out and ready for a test drive when I arrived. After the test drive Great service! We got straight to business. The car that I had in mind was pulled out and ready for a test drive when I arrived. After the test drive we started speaking about the payment for the purchase. I felt very comfortable working with my salesman. Everything was handled accordingly. I didn't feel pressured to make the purchase. It was a great experience! More
Damon my sales rep was great . He introduced me to parts and service as well as my finance person. I felt like we received a great deal on the Toyota . He introduced me to parts and service as well as my finance person. I felt like we received a great deal on the Toyota More
My Toyota Is a Great Buy Thus far I am pleased with my purchase of a used 2018 RAV4 Toyota from Newbold. The salesman,Dave, was courteous and took sufficient time to make cert Thus far I am pleased with my purchase of a used 2018 RAV4 Toyota from Newbold. The salesman,Dave, was courteous and took sufficient time to make certain I was a satisfied customer . I am impressed with the smooth ride , comfort, quality interior ,cargo space ,and gas mileage the Toyota offers. The staff seemed relatively friendly and the atmosphere was pleasant. More
Very Good Service Service was very good. Every thing that needed to be done was explained completely and to my satisfaction. Customer service was excellent. Time on ser Service was very good. Every thing that needed to be done was explained completely and to my satisfaction. Customer service was excellent. Time on servicing was much better than I expected since there was quite a lot to be done. More
Excellent Costumer Service I always have my Prius serviced by New Bold Toyota cause of their excellent costumer service. They know my car inside out. Staff is very friendly and I always have my Prius serviced by New Bold Toyota cause of their excellent costumer service. They know my car inside out. Staff is very friendly and very helpful each time I call. Never had any issues with them. More
Service to install new tires, spark plugs and alignment I have always received great service when I have taken my car to Newbold Toyota. Jeanine has always provided the best service and really takes the ti I have always received great service when I have taken my car to Newbold Toyota. Jeanine has always provided the best service and really takes the time to explain the service that is needed for my car. I wouldn't have my car serviced anywhere else. More
Service was timely. We have been customers of Newbold's for decades and have owned a wide variety of makes. We have always been pleased with our purchases and with the in We have been customers of Newbold's for decades and have owned a wide variety of makes. We have always been pleased with our purchases and with the initial free servicing of same. As I mentioned above, our Avalon was serviced within the promised time. The only thing that marred the experience - - - I noticed the inside handle on the passenger side has a couple of black marks which, I'm pretty sure, weren't there initially. More
Blown fuse My problem was the dome fuse would blow out immediately. I found a burnt out dome light and the socket had melted. I cleared the socket but the fuse My problem was the dome fuse would blow out immediately. I found a burnt out dome light and the socket had melted. I cleared the socket but the fuse kept blowing. I took it to Newbold and they found a mouse had got into the roof liner chewed the wiring and caused the short. They repaired the wiring and it all works fine. They gave me estimates and kept me informed at all times. More
Saved Me Money I requested the brake booster replacement on my daughter's 2001 Solara and I was going to buy iut at the parts counter so it would be on site by the d I requested the brake booster replacement on my daughter's 2001 Solara and I was going to buy iut at the parts counter so it would be on site by the date of my appointment. I was asked to wait until the service tec could look at it. Turns out it was the brake booster seal/gasket. they were honest and fixed the problem - could have cost me around $1,700 , saved me over $1,300. More
AMAZING Shawn is top shelf! Informed me, updated me through the entire process. I will use ONLY Shawn for all my service needs. Cheers to who helped train him Shawn is top shelf! Informed me, updated me through the entire process. I will use ONLY Shawn for all my service needs. Cheers to who helped train him. More