Newbold Toyota

When it came to purchasing my new car from Newbold Toyota; it was a no brainer; we purchased a New Toyota Camery form Newbold Toyota in 2007 and was highly impressed by the salesman, financing, and Ne Toyota; it was a no brainer; we purchased a New Toyota Camery form Newbold Toyota in 2007 and was highly impressed by the salesman, financing, and Newbold Toyota's service that provided o for our car. When our Camery was recently rear-ended and totaled, we really never questioned where our replacement car would be purchased, the question was what to purchase. Upon arrival at Newbold Toyota, we were greeted by Mr Chip Braden, who's patience was geniune and understanding. He listened to our needs, showed us used and new vehicles;toyota and non toyota brands; explained advantages and disadvantages, and helped us settle for our new Toyota Sienna Mini Van. Mrs Braden was very up to date on Toyota brands, reputation, and services; explaining that since our 2007 Camery purchase Toyota commitment, dependibility, value and service to its customer has only grown bigger and better; maintenance, warrenties and cost comparison to non Toyota product. Mr Chip Braden's friendliness, geniune huminist demeanor,and knowledge of Toyota products and service actually this a very enjoyable experience, and when we are in the market to purchase our next Toyota, it will be from Newbold Toyota and we sincerely love to have Chip as our salesman. V/r The Haneys Belleville, IL More

We've purchased 2 new Toyotas in the last 2 years. One from Newbold and one from a dealership in St. Louis. Nick is the person we've always dealt with at Newbold. His commitment to customer service is e from Newbold and one from a dealership in St. Louis. Nick is the person we've always dealt with at Newbold. His commitment to customer service is extraordinary. We've always had BOTH vehicles serviced at Newbold. Nick has made getting service easy. We call Nick, he picks up and delivers the vehicles to me and my wife while we're at work. THAT'S what I call dedication to customer service and that's why when we're ready to buy new vehicles we'll be talking to Nick! I wouldn't even CONSIDER buying a vehicle from anyone else before talking to Nick. He is always friendly, always considerate. I feel as well as giving GREAT customer service after a sale, we got a fair deal on the vehicle we did buy from Newbold. The quality of service has always been great. We've never had any problems and have never been any less than totally satisfied with the service and the great condition the vehicles are in when returned to us. The only category I cannot in good faith rate as "great" is price. And I don't even consider THAT a negative. Just being honest. I COULD find a place to get an oil change and inspection cheaper....but I feel that CHEAPER is what you get. When I consider the excellent customer service, the peace of mind I have with the knowledge of the service staff, the convenience Nick builds into the experience AND that I KNOW the vehicle will be returned clean and in great shape..... I am willing to pay more. When you buy service, you're buying the entire service experience. The value you get for the service has got to be considered. Special thanks to Nick for always making our Newbold experience a good one!! More

james southworth of newbold toyota was very helpfull and knowledgeable a good salesmen ... everyone there is friendly.... the dealership has been around for a long time ive had many friends get cars out the knowledgeable a good salesmen ... everyone there is friendly.... the dealership has been around for a long time ive had many friends get cars out there new and used... they are not like most dealerships they make you feel at home its a great place More

Had a great experience purchasing our 2011 Corolla at Newbold from Chip Braden. He was very patient and took the time to help us find the right vehicle that met our needs. He was also very knowledgeable Newbold from Chip Braden. He was very patient and took the time to help us find the right vehicle that met our needs. He was also very knowledgeable about the vehicle we purchased as well as the other models we test drove. I was very comfortable with the choice we made, the price we paid, and the staff at Newbold. The dealership was very clean and comfortable. Chip and the staff were professional and courteous. More

Paula was great to work with. Got a good price and the overall service was excellent. They even went out of there way to find me a lower loan rate, not to mention giving me a ride to another dealer to ge overall service was excellent. They even went out of there way to find me a lower loan rate, not to mention giving me a ride to another dealer to get my other car serviced! More

I have dealt with Newbold Toyota since 2003 and have purchased 4 vehicles from them. Nick Erlinger's customer service has always been nothing less than outstanding and I have always been satisfied with purchased 4 vehicles from them. Nick Erlinger's customer service has always been nothing less than outstanding and I have always been satisfied with the price I have paid for the cars. Nick even goes the extra mile by taking my vehicles in for maintenance when needed and always makes sure it is washed before it is returned. The maintenance I have gotten on the cars by their service department has been excellent and they are not pushy when you say no to something they recommend be done. I have always received friendly, courteous service from Newbold in a no pressure environment. I highly recommend them and will be back to purchase another vehicle from them. More

I had a great experience working with Nubold Toyota. Primarily due to my salesperson, Paula Louis. She was super friendly, attentive to our requirements and very helpful throughout the entire buying pr Primarily due to my salesperson, Paula Louis. She was super friendly, attentive to our requirements and very helpful throughout the entire buying process. She worked to find us the exact car we were wanting. The dealership was also helpful in working with us on the financing process. I am currently in process of trying to recommend a good friend to the dealership today. More

We had a good idea of what we wanted when we went having researched through consumer reports. Nick helped us get exactly what we wanted for a price that was right on line with what consumer reports quoted researched through consumer reports. Nick helped us get exactly what we wanted for a price that was right on line with what consumer reports quoted as best price. He was patient with me as this was my very first new car, answered all our questions and at no time did we feel pressured to do anything we were unsure of. He even got us a better interest rate! More

This new Venza was my second new vehicle purchase from Newbold. I worked with Nick Erlinger who provided me with excellent service from the first time I visited the showroom in Jan 2011 until July when I Newbold. I worked with Nick Erlinger who provided me with excellent service from the first time I visited the showroom in Jan 2011 until July when I made my purchase. He has contacted me several time since to ensure that I am fully satisfied with my Venza and have followed up on some additional items. He was great to work with. He was always available via phone and in person. He always either had answers to my questions or found them. The vehicle I wanted was not readily available but he was able to locate one and get it to me. I could have gone to St. Louis for my purchase but I chose Newbold again because of Nick Erlinger. More