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Newbold Toyota
O'Fallon, IL
1,564 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,564 Reviews of Newbold Toyota
July 11, 2017
straightforward, no-pressure experience Damon was low-pressure and informative. He was cordial and prompt in answering all my questions. Our negotiations took about fifteen minutes--and eve Damon was low-pressure and informative. He was cordial and prompt in answering all my questions. Our negotiations took about fifteen minutes--and everything was clear. I would work with Damon again without hesitation. More
by prius owner
Employees Worked With
Damon Harkins
July 04, 2017
Model of positive car buying I located Damon as a sales associate from other's positive reviews. They were not mistaken. From the onset, Damon was interested in what I wanted, and I located Damon as a sales associate from other's positive reviews. They were not mistaken. From the onset, Damon was interested in what I wanted, and through the last signature he maintained that attitude. He was willing to accommodate my requests at every turn. If and when it becomes time to buy another, I'll be contacting him to make my purchase. As a finance manager, Robert did a great job taking care of the part of car purchases none of us likes. He was unlike any finance manager I have worked with and was interested in what I needed....not upselling some warranty, super undercarriage protectant or window etching crap.....but that's just me. Thank you Damon, Robert and Newbold... More
by jared
Employees Worked With
Robert Kavran, Damon Harkins
July 02, 2017
Josh Roseke is Great! I highly recommend asking for Josh Roseke if you are buying a car at Newbold! He is great. He treated us like royalty and really worked hard for us. I highly recommend asking for Josh Roseke if you are buying a car at Newbold! He is great. He treated us like royalty and really worked hard for us. Thanks Josh! More
by GREGORY C MALCOM
Employees Worked With
Josh Roseke
July 02, 2017
Shawn Karfs is Awesome!! I brought a pre-owned Toyota from another dealership into Newbold's service center for a complete mechanical review by a technician. Shawn Karfs, who I brought a pre-owned Toyota from another dealership into Newbold's service center for a complete mechanical review by a technician. Shawn Karfs, who was my service representative, said "If you want I can give it a quick glance?" I said sure. He proceeded to start pointing out a ton of really bad problems with the car that I had not noticed!! Really legitimately bad stuff!! The car was falling apart and I could not see it - but he did!! Shawn saved me from making a huge mistake!! And since the car did not go back to see a technician, he didn't charge me a penny!! Wow! I was so happy!! (By the way, afterwards I went into the sales center and talked to Josh Roseke, who also was great, and bought a car from Newbold that very same day! I knew I was dealing with a dealership I could trust!!) More
by GREGORY C MALCOM
Employees Worked With
Shawn Karfs, Josh Roseke
June 27, 2017
Micah was not high pressure. Which I liked. I enjoyed working with Micah. He answered all my questions but was not high pressure. He is probably why I bought the car cause we had no intent I enjoyed working with Micah. He answered all my questions but was not high pressure. He is probably why I bought the car cause we had no intention to buy that day. We were just going to look More
by Pat
Employees Worked With
Micah
June 27, 2017
Nick Erlinger is a Professional! Nick Erlinger met us at the door and walked us through the entire process hassle free, but with great attention to our interests in a new Toyota. I h Nick Erlinger met us at the door and walked us through the entire process hassle free, but with great attention to our interests in a new Toyota. I have told everyone at work to take their new car business to Newbold Toyota and see Nick! More
by Mikes513
Employees Worked With
Nick Erlinger
June 26, 2017
Everyone was friendly, very helpful and courteous. Micah Miranda was very courteous and helpful from the time he approached us on the lot till the time we left. He is very good at what he does and so Micah Miranda was very courteous and helpful from the time he approached us on the lot till the time we left. He is very good at what he does and so is your fiance guy. More
by BEVERLY K BROWN
Employees Worked With
Micah Miranda, Terry Grider
June 25, 2017
Professional staff, open and truthful, and pleasant. I was impressed with the knowledge of Dave Stevens and his thorough explanation of the Highlander, in a pleasant discussion. Thanks to Dave and Rober I was impressed with the knowledge of Dave Stevens and his thorough explanation of the Highlander, in a pleasant discussion. Thanks to Dave and Robert for helping me understand the complexity of the electronics of this car. Their advice without pressure convinced me to return the next day to buy the extended warranty. But also my initial talk with David Twigg before his accident is what led me to return for a test drive. I would recommend Newbold to all my friends. DF Lawler More
by dennis369
Employees Worked With
Robert Kavran, Dave Stevens, David Twigg
June 21, 2017
Personal and Relaxed We bought our 2014 Camry from David Stevens and he was a JOY to work with! Made me feel very at ease! He was extremely helpful in getting me acclimate We bought our 2014 Camry from David Stevens and he was a JOY to work with! Made me feel very at ease! He was extremely helpful in getting me acclimated with my new vehicle before leaving! A great experience as hoped for from Toyota and NEWBOLD! More
by Tammy Wolf
Employees Worked With
Robert Kavran, Dave Stevens
June 19, 2017
Nick was great to work with! I recently purchased a vehicle from Nick Erlinger and Newbold. Throughout the entire experience Nick went out of his way to help me. From searching fo I recently purchased a vehicle from Nick Erlinger and Newbold. Throughout the entire experience Nick went out of his way to help me. From searching for vehicles that matched what I was looking for, being available and answering my questions, to obtaining the vehicle when we found a winner, Nick consistently ensured I had the best possible experience. I have already, and will continue to recommend him and Newbold to friends and family without hesitation. More
by David Kroot
Employees Worked With
Nick Erlinger, Robert Kavran
