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Newberg Jeep Ram - Service Center

Newberg, OR

4.2
499 Reviews

499 Reviews of Newberg Jeep Ram - Service Center

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August 04, 2024

I was traveling from out of town and needed work done on my brakes. One place told me they couldn’t work on it for one week. Omar went above and beyond to help me get on the road again. The service departme More

by Novice car buyer Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Great dealership and everyone was pleasant. No pressure and I would go to this dealership again. More

by Mltnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Hofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

The team works well within the organization and that helps us. They are amazing with keeping people informed and feeling supported. More

by JOHN@THESAUNDERSCOMPANY.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kraig Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Hofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

They did a good job they kept it clean I have the lifetime warranty, so I will always go to a dealership and it’s the closest to my house More

by amersonb1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Carranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Found out that they doubled the price of a "software update" than other dealerships in the region and still didn't fix the issue. Omar attempted to help but Bridget was very dismissive and condescending More

by hadley07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Carranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Hofer
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

service was very good, no problems, nice people. The only issue is my Jeep App continues to say that the recall work that was completed still needs to be completed. Will that update soon or do I nee More

by harper.kdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Hofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Thank you. Service diagnostic was quick and thorough; was given the opportunity to choose how to proceed; service was quick. More

by TMINNICK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kraig Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Hofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2024

The staff is always helpful and polite. I trust them to help me and be fair. More

by LISAKNUD2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah Telesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

i won't buy there again . if i didn't buy this truck there, i would never go back More

by RONSTOCK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Carranza
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

They gave me very fast service and everything was well explained both to me and in the invoice More

by alexandra.louise.winkler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Hofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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