Newberg Jeep Ram - Service Center

Good Sales and Service, so far... My wife and I shopped for some time for a used AWD. We went to many dealerships on the west side. We ended up buying from another dealership but my My wife and I shopped for some time for a used AWD. We went to many dealerships on the west side. We ended up buying from another dealership but my wife and I were both impressed with the knowledge that Jerome had on just about any vehicle that we wanted to talk about. He was very courteous and easy to work with. We actually tried hard to buy from him just because he was so good but they just didn't have what we wanted in a used AWD. Coincidentally, we used the service dept. to work on a weird electrical problem that we were experiencing with our 96 Cirrus. They spend a lot of time with the vehicle and eventually found and eliminated the problem. Again, we felt they were trying to win our business. They worked hard at communicating with us and in the end they charged us a more-than-fair price considering the time and materials that went into it. More

I've been taking my Jeep Wrangler to Newberg Dodge for a few years now and have had nothing but great service. Dave has done a wonderful job outling the services that needed to be done to my Jeep at for a few years now and have had nothing but great service. Dave has done a wonderful job outling the services that needed to be done to my Jeep at that time and the services that I could wait on. It's refreshing to go to a service department and not feel like you're being taken advantage of. I will continue taking my Jeep to Newberg Dodge and highly recommend it to others. More

Brian was great to deal with. He got me the right parts, at a good price, and unbelievably fast. I won't hesitate to do business with them again. at a good price, and unbelievably fast. I won't hesitate to do business with them again. More

overall, help me 100% ordered parts for my wifes car thought there would be a problem because of a computer error, but not. he help put my mind at ease. blessing! thank you so much for your time brian. thought there would be a problem because of a computer error, but not. he help put my mind at ease. blessing! thank you so much for your time brian. More

It was a pleasure talking to Brian Purchase in Parts Dept on 12/21/11. He was very helpful looking up the information regarding my mail-ordered part, and I got the "part shipped" email from him promptly on on 12/21/11. He was very helpful looking up the information regarding my mail-ordered part, and I got the "part shipped" email from him promptly on the next morning. Thank you! More

I appreciate Ray's friendly approach. He almost treats you like family. Also very much appreciated is his attempt to help keep the cost of repairs and service down. In this day and age, it is difficult you like family. Also very much appreciated is his attempt to help keep the cost of repairs and service down. In this day and age, it is difficult to find money in the budget for repairs. However, Ray seems to go out of his way to extend offers in an attempt to keep service visits there from being overwhelming. Thanks so much!! More

Quick to respond great prices. I have bought parts for Quick to respond great prices. I have bought parts for here in the past always great service and quick to respond. Wish the dealer ship was loca Quick to respond great prices. I have bought parts for here in the past always great service and quick to respond. Wish the dealer ship was local. More

I came in for an oil change about a week ago and Anthoney was the service representative that assisted me. He was very friendly and personable. Anthoney seemed very knowledgable and experienced. I really enj was the service representative that assisted me. He was very friendly and personable. Anthoney seemed very knowledgable and experienced. I really enjoyed the opportunity to work with him and I would definitely refer this dealership and this service department to all my friends and family. Thanks again for the great service. Keep up the good work!!!! More

Anthony Huggins. He waited on us the last two (closely spaced) visits and was from the beginning friendly and assertive and personal. The first time perhaps he didn't succeed in getting us the service we spaced) visits and was from the beginning friendly and assertive and personal. The first time perhaps he didn't succeed in getting us the service we needed. But after a complaint to the dealership about some service (minor) he was even more forward and this time followed the progress of the service through and kept us informed and content all of the way. Generally we find that the employees, both sales and service (we bought two Commander vehicles at this dealership withing the last three years) changes almost every time we go there (every 3 months approximately) so it is difficult to find a continuing relationship with anyone or the dealership itself. Its like starting from scratch each time. We are happy with our vehicle and the cost of maintenance so far. Jeremy appeared to be a more senior service representative and stood behind Anthony and dealt with us personally and did a superb job today. Since we live about 30 miles from this dealership (and there are Dodge-Jeep distributors closer to us) we need to accomplish as much as possible on each visit and the idea of having to come back tomorrow or early next week, etc. is not good for us. We couldn't figure out how to get coffee in our two and a half hour waits. A minor thing, but... More

As I have recently documented, I had a wonderful experience buying my used 2500 Dodge Ram Truck at Newberg Dodge. To my absolute astonishment and amazement, my experience with the service departm experience buying my used 2500 Dodge Ram Truck at Newberg Dodge. To my absolute astonishment and amazement, my experience with the service department (Jeremy S.) was equally incredible.... perhaps even moreso! While it is true that during the first pase (purchasing the vehicle), the customer still has significant clout (holding the purse strings); the second phase (servicing the vehicle) tends to be slightly more arduous.. (being at the mercy of the Dealership). NOT SO with Newberg Dodge! Jeremy went out of his way to make sure that everything that was agreed to in the purchase agreement (repairs, etc) were completed in a timely and professional manner. Additionally, for issues that couldn't be handled in a manner that was agreed to, Jeremy went out of his way to find a workable solution for all. In my 35 years as a consumer, I have 1) never owned a Dodge (previously always Ford, or VW), and 2) I have NEVER truly respected any car dealership. Period. Because of my experience with Newberg Dodge, I can truly say that I respect the way in which you opporate your business, and I admire the the way in which the various personell run their respective departments. I have never been more totally satisfied with buying or servicing of a vehicle, than I have been with Newberg Dodge. I look forward to building the relationship, and spreading the word. Craig Storch More