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569 Reviews of Newberg Jeep Ram - Service Center
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August 01, 2020
The no contact experience was good because of the virus. My vehicle was ready much sooner than I expected. The call I received advising me my vehicle was ready for pickup, to let them know 15 or 20 minutes My vehicle was ready much sooner than I expected. The call I received advising me my vehicle was ready for pickup, to let them know 15 or 20 minutes before my arrival was good. More
by oregonrainbirds
Verified CustomerEmployees Worked With
Ed Dotter, Elly Williamson
August 01, 2020
It was quick and easy to schedule an appointment. My vehicle was fixed and ready to pick up the same day. Everyone was so much and helpful. Great service. vehicle was fixed and ready to pick up the same day. Everyone was so much and helpful. Great service. More
by CHRISSTICKEL
Employees Worked With
Ed Dotter, Elly Williamson
July 31, 2020
Great Experience Went in for an oil change and then I needed another service done and Elly called me and scheduled it. It was a painless process and my truck runs grea Went in for an oil change and then I needed another service done and Elly called me and scheduled it. It was a painless process and my truck runs great! More
by albertocrvnts
Employees Worked With
Elly Williamson
July 31, 2020
My recent visit for an oil change went so smoothly with the new process in place because of COVID. The service was professional and efficient. the new process in place because of COVID. The service was professional and efficient. More
by Crazy Cat Lady of Sherwood
Employees Worked With
Elly Williamson
July 31, 2020
Fast , Courteous service Great communication , easy process .. Brilliant . Super friendly , explained the new process clearly and it was a breeze. Would highly recommend Great communication , easy process .. Brilliant . Super friendly , explained the new process clearly and it was a breeze. Would highly recommend , best Dodge service in the area . More
by ianils
Employees Worked With
Elly Williamson
July 31, 2020
Got me in and out very efficiently. During a pandemic and with many restrictions, they have a good system in play. Thank you all at Newberg Dodge with many restrictions, they have a good system in play. Thank you all at Newberg Dodge More
by dat3
Employees Worked With
Ed Dotter, Alex Perkins, Dustin Quan, Elly Williamson
July 31, 2020
Newberg Jeep, has professional, caring, and intelligent staff. They went out of their way to help me with an issue that had been lagging. Unfortunately Chrysler and Garman have not followed through to fina staff. They went out of their way to help me with an issue that had been lagging. Unfortunately Chrysler and Garman have not followed through to finally solve my problem with the navigation system. More
by wmatulich
Employees Worked With
Ed Dotter, Alex Perkins, Dustin Quan, Elly Williamson
July 02, 2019
Disinterested in service This dealership has shown complete disinterest in providing good service. They do not want to speak to you about financing unless you have perfect cre This dealership has shown complete disinterest in providing good service. They do not want to speak to you about financing unless you have perfect credit. So I bought my Dodge elsewhere. Getting service is like pulling my own teeth. Generic greetings from behind a computer. Then they say no sir you can’t drop off your car early. No we can’t drop you at work 1/2 mile away, even though last service we did. But yes we can rent you a car. Yes it will take at least half the day to even look at the car. Yes I know you are talking to me now, but you’ll have to repeat everything tomorrow to a different service person. They make me wish I bought a Chevrolet or a Ford. Their corporate office is even worse than their dealerships. More
by Displeaseg1ntheberg
Employees Worked With
Service dept counter and assistant at corporate
December 31, 2018
The Guys To See Always excellent service. Fantastic communicators. They always meet/exceed my expectations. Ive had the run around by autos hops before, but not here Always excellent service. Fantastic communicators. They always meet/exceed my expectations. Ive had the run around by autos hops before, but not here! Highly recommend! More
by IamFritz
Employees Worked With
Ryan, Kyle Walker
August 30, 2018
A service Thank You to Ryan I was visiting Newberg Oregon and to my dismay my tire pressure was low on my new Dodge Durango. The dealership was just down from my hotel. I stopped I was visiting Newberg Oregon and to my dismay my tire pressure was low on my new Dodge Durango. The dealership was just down from my hotel. I stopped to see if they could diagnose the problem. It was later in the evening. The service dept was swamped. But Ryan was there to give me excellent service. Had the repair done on my tire and car back to me in no time. He is a gem of an employee. I live in California and have a long drive home. Ryan thank you for taking the time to offer me such great service. More
by DebbieS
Employees Worked With
I am sure he told me his name was Ryan.
