542 Reviews of Newberg Jeep Ram - Service Center
Fixed all the issues of my vehicle. Vehicle is working in good condition after everything. Vehicle is working in good condition after everything. More
They didn’t really care if I was a customer. Won’t be returning after all these years Won’t be returning after all these years More
I was asked by the employee to make sure I gave a 5 star review. If they offered good service, the employees wouldn't need to tell customers to give them 5 stars. Additionally I was lied to multiple times a review. If they offered good service, the employees wouldn't need to tell customers to give them 5 stars. Additionally I was lied to multiple times about when my vehicle would be ready, they ordered wrong parts multiple times. They had my vehicle for almost a month, never offering me a loaner vehicle. After getting my receipt, and verifying prices on Mopar's website, I realized they had marked up prices almost 75%. Would never recommend this dealership service department to anyone. More
Omar was very good! He was very thorough with his inspection and made sure I understood! He was very thorough with his inspection and made sure I understood! More
Always provides excellent service for my vehicle. Appreciated the timely fashion for getting and installing parts. Appreciated the timely fashion for getting and installing parts. More
I've only been to this dealership for service so far. The service department has provided exceptional customer service each time I've been here. Scheduling was easy and service advisors Bridget and Maria The service department has provided exceptional customer service each time I've been here. Scheduling was easy and service advisors Bridget and Mariah have been wonderful to work with. Mariah handled a call with Mopar/Stellantis to ensure they had the proper billing method in place for having the rental vehicle handled under this recall. On the day of the service, Bridget ensured that the recall service was done correctly and that rental was handled by them. Due to Bridget's efficiency, I was able to drop my vehicle off knowing I had a rental while my car was being worked on. Bridget stayed in constant communication with updates and this was a seamless and pleasant process. Special recognition to both Bridget and Mariah who are wonderful representations of your company. Thank you. More
It was great. I was in and out quicker than I expected and the bill was less than I thought it'd be. A Win Win! I was in and out quicker than I expected and the bill was less than I thought it'd be. A Win Win! More
The dealership and Bridget got me in for a service appointment on a busy holiday weekend. That aas much appreciated. appointment on a busy holiday weekend. That aas much appreciated. More
Always there to answer any questions and the service has been excellent and always on time been excellent and always on time More
very easy to work with to get my Truck serviced and to help research my recall help research my recall More