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Newberg Jeep Ram - Service Center

Newberg, OR

4.1
462 Reviews

462 Reviews of Newberg Jeep Ram - Service Center

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August 03, 2020

Ed helped discover my main issue with my Jeep. It was a weird discover but He still made his promise! I appreciate the whole team More

by kaseya2704
Recommend Dealer
Yes
Employees Worked With
Ed Dotter
Aug 05, 2020 -

Newberg Jeep Ram responded

Thank you for the great feedback and 5-star review!

Aug 07, 2020 -

Newberg Jeep Ram responded

We are happy to hear Ed took such great care of you and your vehicle, we appreciate your feedback :D

August 03, 2020

When dropping my car off I needed help getting it off the tow dolly. The 3 technicians who pushed it off ripped off my entire bumper but told me they would fix it. When my car was ready, the manager Ed said More

by bodtkersamantha
Recommend Dealer
No
Employees Worked With
Ed Dotter, Alex Perkins, Elly Williamson
Aug 10, 2020 -

Newberg Jeep Ram responded

We are sorry that we were unable to fix your bumper. After recommending a reputable local body shop, we secured your bumper the best we could given the condition of the components it attaches to. Your experience is very important to us and we hope you might consider giving us another chance in the future. Thanks for the feedback.

August 01, 2020

The no contact experience was good because of the virus. My vehicle was ready much sooner than I expected. The call I received advising me my vehicle was ready for pickup, to let them know 15 or 20 minutes More

by oregonrainbirds
Recommend Dealer
Yes
Employees Worked With
Ed Dotter, Elly Williamson
Aug 05, 2020 -

Newberg Jeep Ram responded

Thank you for the great feedback and 5-star review!

August 01, 2020

It was quick and easy to schedule an appointment. My vehicle was fixed and ready to pick up the same day. Everyone was so much and helpful. Great service. More

by CHRISSTICKEL
Recommend Dealer
Yes
Employees Worked With
Ed Dotter, Elly Williamson
Aug 05, 2020 -

Newberg Jeep Ram responded

Thank you Chris for the great review, we appreciate it!

August 01, 2020

Took my vehicle in for LOF Service was performed very quickly, staff was very efficient and professional.Waiting area was very clean. Prices are fair and competitive. Good job More

by shirwonlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellie, Ed Dotter
Aug 05, 2020 -

Newberg Jeep Ram responded

We are so happy to hear you had a pleasant experience with our Service department and we appreciate your 5 star review :D

July 31, 2020

Got me in and out very efficiently. During a pandemic and with many restrictions, they have a good system in play. Thank you all at Newberg Dodge More

by dat3
Recommend Dealer
Yes
Employees Worked With
Ed Dotter, Alex Perkins, Dustin Quan, Elly Williamson
July 31, 2020

Newberg Jeep, has professional, caring, and intelligent staff. They went out of their way to help me with an issue that had been lagging. Unfortunately Chrysler and Garman have not followed through to fina More

by wmatulich
Recommend Dealer
Yes
Employees Worked With
Ed Dotter, Alex Perkins, Dustin Quan, Elly Williamson
Aug 07, 2020 -

Newberg Jeep Ram responded

Thank you for the 5 star review, we appreciate the feedback!

July 31, 2020

Great Experience Went in for an oil change and then I needed another service done and Elly called me and scheduled it. It was a painless process and my truck runs grea More

by albertocrvnts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elly Williamson
Aug 07, 2020 -

Newberg Jeep Ram responded

Thank you for the 5 star review!

July 31, 2020

My recent visit for an oil change went so smoothly with the new process in place because of COVID. The service was professional and efficient. More

by Crazy Cat Lady of Sherwood
Recommend Dealer
Yes
Employees Worked With
Elly Williamson
Aug 07, 2020 -

Newberg Jeep Ram responded

Thank you for the excellent feedback!

July 31, 2020

Fast , Courteous service Great communication , easy process .. Brilliant . Super friendly , explained the new process clearly and it was a breeze. Would highly recommend More

by ianils
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elly Williamson
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