567 Reviews of Newberg Jeep Ram - Service Center
Had an 8:15 appointment and sat there until well after 11:00. They didn’t have my filter in stock and had to go find one. When someone has an appointment for an oil change, there is no reason to not h 11:00. They didn’t have my filter in stock and had to go find one. When someone has an appointment for an oil change, there is no reason to not have the filter in stock. And if you didn’t have it the appointment should have been canceled. More
What a great experience from ordering the truck with Carlos to finalizing the sale with Greg. Thank you both for all the help! Carlos to finalizing the sale with Greg. Thank you both for all the help! More
Bought my truck at Newberg dodge , and was very happy with the transaction, now that I have had my maintenance started , I was happy to see that they took the time to look at my contract making sure that with the transaction, now that I have had my maintenance started , I was happy to see that they took the time to look at my contract making sure that my oil change was free and all manufacture updates were installed , I was very happy with my service experience and will be a returning customer for sure! More
I just had routine service done: tire rotation, oil change, etc. The service was done quickly... no complaints there. I think the price was a bit high, but that is generally to be expected with deale change, etc. The service was done quickly... no complaints there. I think the price was a bit high, but that is generally to be expected with dealerships. More
The worst customer service ever! I took my truck for an oil change and alignment. The dipstick was left sticking out 3-4 inches, the steering wheel was messed up, and they didn’t fix I took my truck for an oil change and alignment. The dipstick was left sticking out 3-4 inches, the steering wheel was messed up, and they didn’t fix what I paid to get fixed! More
The team fixed all issues presented and found a potential issues for the future. The manager was able to get the manifold work warranties, which was a massive help. Only feedback is there was a lack of commu issues for the future. The manager was able to get the manifold work warranties, which was a massive help. Only feedback is there was a lack of communication during the repair process for the managers. I had to call in a few times to get an update. More
Dropped my vehicle off, because the air conditioner wasn't putting out cool air. I picked it up two days later, and the air conditioner was working great. Newberg Dodge Service Advisor Jay Crowell wasn't putting out cool air. I picked it up two days later, and the air conditioner was working great. Newberg Dodge Service Advisor Jay Crowell was great. He listened and answered all my questions with professionalism and respect. The other person I interacted with was at the parts counter. He too was courteous and knowledgeable. I'd been a 19 year client of Jim Doran Dodge, in McMinnville. Over the years, their AUTO GROUP out grew the personal and service touches they had 19 years ago, when they were a smaller organization. Now that diesel is over $4 a gallon, it costs me so much more in fuel, to go the 22 miles one way, to McMinnville, to service my truck. I like the fact that Newberg Dodge is just 3 miles from my home in Dundee. I'm staying with Newberg Dodge, from now on. More