Newberg Jeep Ram - Service Center

Took my Jeep in for the stop/start fault code for idle shutoff to be fixed. Not fixed, still won't shutoff at idle even after them the holding vehicle for 3 days. Rear defroster wire came off and had th shutoff to be fixed. Not fixed, still won't shutoff at idle even after them the holding vehicle for 3 days. Rear defroster wire came off and had them reweld-secure that piece, it came off again. Not coming back to this dealership. More

I appreciate the knowledge and patience of the team and look forward to having our car worked on. Thank you so much for another amazing experience!! look forward to having our car worked on. Thank you so much for another amazing experience!! More

There is a lack of continuity both with the dealership and with care of my vehicle. I bought a Jeep Commander in 2009 and it was excellent for 6.5 years and then the computer system went out. It has bee and with care of my vehicle. I bought a Jeep Commander in 2009 and it was excellent for 6.5 years and then the computer system went out. It has been faulty since then. The mechanics can't seem to fix it and they keep the vehicle for an inordinate amount of time when I bring it in. And although there were loaner vehicles available when we first started bringing it in the last few years they don't. I live 30 miles from the dealer. The last time I brought it in (last week) they refused to work on the vehicle which has an electrical drain of some kind so that my new battery is run down overnight. They decided that the vehicle 'inside' was unsafe. I can start the motor with the help of a boost from my 2009 Ford 150 and it may start after one day but no longer. Thus I can't use the vehicle, or trust it to function for a trip of any duration. I have a 'lifetime' warranty on everything, including the electrical system. I don't know what to do. More

Thanks for making it quick and easy! I appreciate it and will bring my jeep back when I need service again. Thanks for making it easy. will bring my jeep back when I need service again. Thanks for making it easy. More

Fast and friendly service. Simple fix that took less than 30 minutes. Both service managers are top knotch. Best dealership experience I’ve ever had! 30 minutes. Both service managers are top knotch. Best dealership experience I’ve ever had! More

They did a good job they did it right, they even worked They did a good job they did it right, they even worked late to get it done. Had to have pickup. I’d recommend them to anyone. They did a good job they did it right, they even worked late to get it done. Had to have pickup. I’d recommend them to anyone. More

Newberg Dodge is the best place in the Portland metro area to have any service done on your vehicle. I have recommended them to every single one of my friends. area to have any service done on your vehicle. I have recommended them to every single one of my friends. More

I was slightly disappointed that I had a 7:30 am appointment (so that I could get to work after the quick recall fix), but my car was not even taken back to be fixed until 8:10 am. The fix, thankful appointment (so that I could get to work after the quick recall fix), but my car was not even taken back to be fixed until 8:10 am. The fix, thankfully, only took a few minutes, and I was able to get to work a little bit late. But why make an appointment if it takes almost 45 minutes for them to even take my car back to start on the repair? More

Served very well and courteously even though I didn't have an appointment. I'm sorry, I didn't see the name of the service person. I had quite a wait, but I deserved that for not making an appointment have an appointment. I'm sorry, I didn't see the name of the service person. I had quite a wait, but I deserved that for not making an appointment. More