Newberg Jeep Ram - Service Center

Had engine torn down for coil replacement. called me to ask if I wanted spark plugs changed also. I asked what the additional charge would be as they were next to the coils. was quoted price for a complet ask if I wanted spark plugs changed also. I asked what the additional charge would be as they were next to the coils. was quoted price for a complete tear down again. over $600. Ordered a new key fob, was told it wasn't ordered yet and they would order it and call me, no call so I called in and it had been in the parts room waiting. I have it now and its working. Thank you, The communication was not very good. More

Normally, the last place I want to go is to a service center (probably because I'm a woman and have better things to do), but going to the Newberg Service Center is a totally different experience. As so center (probably because I'm a woman and have better things to do), but going to the Newberg Service Center is a totally different experience. As soon as I walked in, Scott already had my order slip in hand and was ready for my Jeep. Because it was raining, I left my purse & coffee in my car - Scott, without any hesitation, offered to run out and grab my belongings for me. When I picked up my Jeep, Scott told me what had been done and he told me in such a way that I understood! That was a biggy for me! Thank you Newberg Service Center for always making my experience a stress-free one. More

Great customer service as always! They go above and beyond every time I bring my truck in. Best family owned and operated dealer around! beyond every time I bring my truck in. Best family owned and operated dealer around! More

Great dealership. I have purchased my last two vehicles at Newberg Jeep Ram and have all of my service done at here as well. at Newberg Jeep Ram and have all of my service done at here as well. More

Called day after dropping off, but was unable to talk with anyone or get a call back. Had to go by dealership to get information. with anyone or get a call back. Had to go by dealership to get information. More

Always in and out kick. Great stuff members at the service department. Never had any issues here. service department. Never had any issues here. More

The service was excellent. They were very friendly and kept us updated through out the whole process. I will never take my vehicle anywhere else and will tell all my friends. kept us updated through out the whole process. I will never take my vehicle anywhere else and will tell all my friends. More

In from Texas visiting family and needed my truck serviced prior to the return trip. Was quick smooth process for oil change and fuel filter. serviced prior to the return trip. Was quick smooth process for oil change and fuel filter. More

Another wonderful visit to this dealership to have my Jeep Rubicon serviced. One minor issue from the service that was quickly addressed with minimal inconvenience. Overall extremely happy and will conti Jeep Rubicon serviced. One minor issue from the service that was quickly addressed with minimal inconvenience. Overall extremely happy and will continue to have my Jeep serviced at Newbery Jeep Ram despite purchasing it from another local dealership. More

I scheduled an appointment. It was my third appointment for the same check engine light problem. I picked my car up on the 8th day that it was there. They had not even opened the hood. It was there 8 days for the same check engine light problem. I picked my car up on the 8th day that it was there. They had not even opened the hood. It was there 8 days without anyone ever looking at it. I had an appointment and it was my 3rd time for the same problem! When i finally got tired of hitching rides to and from work and picked it up I was told they'd call me when they were not busy. No one ever apologized. If they were that busy I should have been told before my appointment so I could have rescheduled. Instead I felt like I was the inconvenience for them. More