Newberg Jeep Ram - Service Center

Did not communicate the status of my truck repair and it sat for 6 weeks. I contacted the service department three times during that period of time to get the same stock answer of "I will e-mail the service sat for 6 weeks. I contacted the service department three times during that period of time to get the same stock answer of "I will e-mail the service tech and he will get back to you". No one reached out to me. I did however get contacted about other people's vehicle services being completed and ready for pick up. Plain and simple the service team lacked communication and had no sense of urgency to rectify the issue. My suggestion to fix this issue in the future is to not rely on "e-mailing the service tech". That method is passive, dismissive, and unprofessional to the customer. More

Exceptional service, with a convenient appointment time. Jay kept me up to date on my truck and it was done quickly. Jay kept me up to date on my truck and it was done quickly. More

all good all easy - you drop the car off and they take care, was getting it done in the time as mention before care, was getting it done in the time as mention before More

Newberg Jeep once again, one word AMAZING! and thank you for keeping my Jeeps running with the best quality and service available. Kevin you for keeping my Jeeps running with the best quality and service available. Kevin More

Great experience, the team was very friendly and made me feel like I was there priority feel like I was there priority More

Good service. Took the amount of time as said. Didn’t try to sell me any other service. to sell me any other service. More

Great service will return. Staff was prompt and professional. In addition staff was knowledgeable and friendly l. professional. In addition staff was knowledgeable and friendly l. More

They Know Jeep and they do a Great Job.I trust Newberg They Know Jeep and they do a Great Job. I trust Newberg Jeep with all my Jeeps. Thank you, Kevin They Know Jeep and they do a Great Job. I trust Newberg Jeep with all my Jeeps. Thank you, Kevin More

Customer service was excellent! All work performed to my satisfaction, and all questions were answered! satisfaction, and all questions were answered! More

So far they have always been courteous, respect my time, provide great responses and has never tried to sell me something unreasonable. They stock and use quality oil for my Ram truck. provide great responses and has never tried to sell me something unreasonable. They stock and use quality oil for my Ram truck. More