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Newberg Jeep Ram - Service Center

Newberg, OR

4.1
462 Reviews

462 Reviews of Newberg Jeep Ram - Service Center

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April 13, 2022

We're very helpful and answered all my questions job was done fast and let know right away More

by vicandevonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
April 06, 2022

I just had routine service done: tire rotation, oil change, etc. The service was done quickly... no complaints there. I think the price was a bit high, but that is generally to be expected with deale More

by patrick76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Crowell
March 26, 2022

The worst customer service ever! I took my truck for an oil change and alignment. The dipstick was left sticking out 3-4 inches, the steering wheel was messed up, and they didn’t fix More

by Mike Wa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elly Williamson, Jay Crowell, Scott Michael, Ben Ahrens
Apr 26, 2022 -

Newberg Jeep Ram responded

We are extremely sorry to hear about your recent experience and the inconveniences it caused you. We've shared your recent visit with Management and we are working diligently to make sure this doesn't happen again. Thank you for your feedback.

March 16, 2022

The team fixed all issues presented and found a potential issues for the future. The manager was able to get the manifold work warranties, which was a massive help. Only feedback is there was a lack of commu More

by WIEGFAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Ahrens
March 14, 2022

Dropped my vehicle off, because the air conditioner wasn't putting out cool air. I picked it up two days later, and the air conditioner was working great. Newberg Dodge Service Advisor Jay Crowell More

by csmwigley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Crowell, Ben Ahrens
February 21, 2022

They Got my car in the next day and they were able to fix it same day More

by heathermbeal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome Spencer, Elly Williamson, Jay Crowell, Scott Michael, Ben Ahrens
February 10, 2022

Service people were Awesome! Even delivered my car back to me, above & beyond Great Customer Service! Thank you so much 😊 More

by SOPHIE109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome Spencer, Elly Williamson, Jay Crowell, Scott Michael, Ben Ahrens
February 10, 2022

Great experience Excellent service This guys are great Great experience Excellent service This guys are great Will definitely be back for all my car services More

by UVM1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Perez Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Spencer
February 09, 2022

Service was done in a timely manner and estimated cost was expected. Thanks for the quick service. More

by RADERS4
Recommend Dealer
Yes
Employees Worked With
Jerome Spencer
January 31, 2022

Always quick to get the service done on my car. Great staff and always friendly. More

by msena1992
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Ahrens
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