542 Reviews of Newberg Jeep Ram - Service Center
Scheduling service was very quick and easy. On arrival, I met with the service representative, who was very kind, friendly, and helpful, not to mention very easy to talk to. The time estimate f On arrival, I met with the service representative, who was very kind, friendly, and helpful, not to mention very easy to talk to. The time estimate for the service was very accurate, and I appreciated the notification received afterward that it was time for a fuel injection service, which I opted for. I will continue to get my service here and will recommend it to anyone. More
Bridget was great taking care of a recall as well as an oil change! Thank you oil change! Thank you More
If I could score zero I would. We had the same issues with the jeep for a few years. Leaking steering wheel fluid and we would always fill it and the ac didn’t work and would make We had the same issues with the jeep for a few years. Leaking steering wheel fluid and we would always fill it and the ac didn’t work and would make a few noises. We just wanted to see how much it would cost and they said it would be $5500 and there was other things wrong that needs to be done. I told them no we will be fine that more than what the cars worth. Literally the next day my daughter was driving it home the engine light came on. Not a xxxxing coincidence. And I know the last time we took it in before they adjusted the steering wheel and they xxxxing denied it and that’s when the steering wheel fluid started leaking. We have spent so much money there to be screwed over. We got rid of our jeep and we got our daughter a newer car. More
As a long time customer, I indicated that I had a coupon for the oil change. Instead of acknowledging that, and preparing the invoice, he waited to make the adjustment and reprinting the invoice. Probably a for the oil change. Instead of acknowledging that, and preparing the invoice, he waited to make the adjustment and reprinting the invoice. Probably a company policy, but for long time customers (see the record), it's a slap in the face. The folks used to pull the car up to the service door, when picking up the vehicle. Not this time. Seem to be more focused on the company than the customer. You don't get 5 stars for that. More
Ended ip being a smooth transaction with the oil change and time and pickuo went well. and time and pickuo went well. More
Bridget is very friendly and conscientious of my time. She was able to schedule an unexpected software update during my oil change, saving me a trip. I will be back She was able to schedule an unexpected software update during my oil change, saving me a trip. I will be back More
APPOINTMENTS ARE WITHIN IN REASONABLE TIME. Bridgeton has always been pleasant and knowledgeable. thank you Bridgeton has always been pleasant and knowledgeable. thank you More
I bought my car here as well as bring it in for maintenance. The people are professional and friendly. I am very pleased with the service. maintenance. The people are professional and friendly. I am very pleased with the service. More
Omar took the time to explain my questions about future service I will need on the transfer case system. service I will need on the transfer case system. More
Provided excellent communication and support. Felt the process was honest and appreciated the updates as the repair was completed. Felt the process was honest and appreciated the updates as the repair was completed. More