517 Reviews of Newberg Jeep Ram - Service Center
Helpful, kind, and always done in a timely manner. Always calls and lets me know what’s going on too. Always calls and lets me know what’s going on too. More
Service was good, but communication was slow on response time. I had to wait 3 days before my call was returned. time. I had to wait 3 days before my call was returned. More
They took in my jeep w engine light on. Had it a few days n they couldn't fix it. They didn't have a loaner vehicle n said they would call back in a couple days to bring the jeep back in. T Had it a few days n they couldn't fix it. They didn't have a loaner vehicle n said they would call back in a couple days to bring the jeep back in. That was over a month ago. No return call or response. N while jeep was there it was rough getting any responses as well. More
Took care of us oil change was timely and we were able to get vehicle back in a timely manner. get vehicle back in a timely manner. More
Service crew was fantastic. Very thorough. All work was completed correct the first time. I will definitely return. Very thorough. All work was completed correct the first time. I will definitely return. More
Fixed all the issues of my vehicle. Vehicle is working in good condition after everything. Vehicle is working in good condition after everything. More
They didn’t really care if I was a customer. Won’t be returning after all these years Won’t be returning after all these years More
I was asked by the employee to make sure I gave a 5 star review. If they offered good service, the employees wouldn't need to tell customers to give them 5 stars. Additionally I was lied to multiple times a review. If they offered good service, the employees wouldn't need to tell customers to give them 5 stars. Additionally I was lied to multiple times about when my vehicle would be ready, they ordered wrong parts multiple times. They had my vehicle for almost a month, never offering me a loaner vehicle. After getting my receipt, and verifying prices on Mopar's website, I realized they had marked up prices almost 75%. Would never recommend this dealership service department to anyone. More
Omar was very good! He was very thorough with his inspection and made sure I understood! He was very thorough with his inspection and made sure I understood! More
Always provides excellent service for my vehicle. Appreciated the timely fashion for getting and installing parts. Appreciated the timely fashion for getting and installing parts. More