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Newberg Jeep Ram - Service Center

Newberg, OR

4.1
462 Reviews

462 Reviews of Newberg Jeep Ram - Service Center

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September 13, 2023

A problem for me was getting a ride to and from dealer while my car was being repaired. No ride service was offered. I was on my own More

by CCLAY97128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bray
Oct 02, 2023 -

Newberg Jeep Ram responded

Thank you for your review Clay! We apologize we did not have any loaner vehicles available at the time of your appointment, we are in the process of acquiring more loaner vehicles for our service customers so we should have one available for your next visit!

September 12, 2023

Very good customer service. Good communication with me on what need to be done. Thank you! More

by kelly_nm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bray, Louie Rincon
Oct 02, 2023 -

Newberg Jeep Ram responded

Thank you for your review Kelly! We are happy to hear you enjoyed your visit! Thank you for choosing us as your service center!

September 12, 2023

Best service experience. Everyone that works there is always in a good mood and provides a welcoming and supportive environment. Other dealers should be looking to them for h More

by lisag719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Rincon, Reese Baustian
Oct 02, 2023 -

Newberg Jeep Ram responded

Thank you for your amazing review Lisa! We appreciate your feedback and kind words about our team! Thank you for choosing us as your service center! We look forward to your next service appointment!

September 09, 2023

A car break down is massively disruptive. Rebecca communicated clearly and effectively throughout the repair process. Thank you! More

by PENNY16323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bray
Sep 11, 2023 -

Newberg Jeep Ram responded

Thank you for your review and kind words about Rebecca and our team! Thank you for choosing us as your service center & happy driving Penny!

September 07, 2023

Excellent service team, they always do a great job! Thank you to Newberg Jeep Ram! More

by ewilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bray, Louie Rincon, Reese Baustian
Sep 08, 2023 -

Newberg Jeep Ram responded

Thank you for your review! We are so happy you enjoyed your stay and we appreciate you choosing us as your service center!

September 03, 2023

Staff were very professional and knowledgeable. They completed their work faster than I expected and I was able to pick up my truck that afternoon. More

by TEAMDOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elly Williamson, Louie Rincon
Sep 08, 2023 -

Newberg Jeep Ram responded

Thank you for your review, we are happy to hear you had a positive experience and were able to get back on the road sooner than expected! Thank you for choosing us as your service center!

September 02, 2023

It's hard to find good service these days. Rebecca gave me stellar service. Communicated perfectly, timely, and surprised me. I had forgotten what good service looks like. Thank you. More

by Clayton Bedell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bray
Sep 08, 2023 -

Newberg Jeep Ram responded

Thank you for your review Clayton! We appreciate your feedback and are so happy to hear Rebecca was able to provide you with a great experience! Thank you for choosing us as your service center!

August 30, 2023

The ladies in the services department are very friendly, knowledgeable and very helpful in answering my questions More

by MSCH6157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bray, Reese Baustian
Aug 30, 2023 -

Newberg Jeep Ram responded

Thank you so much for taking the time to leave us a review! We are so happy to hear that our staff in the service department was able to get you taken care of! Thank you for choosing us as your service center, happy driving!

August 30, 2023

My only wish is that the dealership still provided a complimentary car wash when serviced. More

by zied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese Baustian
Aug 30, 2023 -

Newberg Jeep Ram responded

Thank you so much for taking the time to leave us a review! Unfortunately, we are working with lighter staff than we are accustomed to; however we do plan to be back on track soon which will allow us to service and wash your car in a timely manner! Thank you for choosing us as your service center and we look forward to seeing you in again!

August 29, 2023

We had a great buying experience overall - highly recommend both Greg and Newberg Jeep Ram. More

by jacksonr0
Recommend Dealer
Yes
Employees Worked With
Greg Friesen
Aug 29, 2023 -

Newberg Jeep Ram responded

Thank you so much for taking the time to leave us a review! We are so happy to hear you had a great car buying experience with Greg! Happy driving!

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