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462 Reviews of Newberg Jeep Ram - Service Center
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November 10, 2023
Brought my vehicle in for a very simple repair. My service technician tried to do just about anything to avoid fixing it. What should have been a quick hour job turned into a 4 day long crap show. My service technician tried to do just about anything to avoid fixing it. What should have been a quick hour job turned into a 4 day long crap show. Will never return for service. More
by denvergateley
Verified CustomerEmployees Worked With
Can not recall name
November 09, 2023
Treated very well throughout the whole process of my vehicle repair. It was seemless and we were kept in the loop the entire time. It is my go to place for repairs. vehicle repair. It was seemless and we were kept in the loop the entire time. It is my go to place for repairs. More
by Tillamookguy
Employees Worked With
Rebecca
November 03, 2023
I was impressed with the improved service and fast turn around time. I'll be back. around time. I'll be back. More
by 125egdr6
Employees Worked With
October 26, 2023
Great out standing service by Reese! The whole team did great, thank you so much! The whole team did great, thank you so much! More
by caseyann368
Employees Worked With
Other Employees :
Rebecca Bray, Louie Rincon, Reese Baustian, Matt McPeek
October 26, 2023
Poor customer service, poor communication wouldn’t recommend to anyone on experience for the way I was treated. The mechanic work isn’t what I’m upset about or the amount it cost. but the way the deal recommend to anyone on experience for the way I was treated. The mechanic work isn’t what I’m upset about or the amount it cost. but the way the dealership handle their customers every time I called my advisor was never available and never returned my calls. No one could explain to me what was wrong with my vehicle and told me to just read the mechanic notes after my vehicle was fixed because no one could explain it to me in person or they didn’t want to waist their time. More
by jessyca_hernandez
October 24, 2023
The worst customer service ever. If I could have chosen 0 stars I would have and unfortunately I had to choose one star. I have told all my family and friends never to buy a vehicle If I could have chosen 0 stars I would have and unfortunately I had to choose one star. I have told all my family and friends never to buy a vehicle from this dealership. Bob Lanphere should be appalled about his employees!! This dealership had no communications, excuse after excuse, the GM didn't care about getting my car fixed. The finance manager was extremely rude and unprofessional. The service department had the worst communication, never fixed my vehicle and took it to another dodge dealership who actually cared and fixed the 3 issues that Newberg said they couldn.t find anything wrong. The other Dodge dealership found 1 recall and two TSB's. They gave me a rental car in Newberg and it looked like someone was living in it and cords showing on all tires. I would be more than happy if upper management would like to discuss my experience in more detail!! More
by beavers15
Employees Worked With
Other Employees :
Rebecca Bray, Louie Rincon, Reese Baustian
