Newberg Jeep Ram - Service Center

Not sure the diagnosis is correct yet. Poor communication between people at the dealership. Omar does seem to listen to customer concerns. Poor communication between people at the dealership. Omar does seem to listen to customer concerns. More

They weren’t very fast helping me, both the beautiful lady and the young man were super nice lady and the young man were super nice More

Everything was completed as requested in a timely manner. I would recommend this location for service. I would recommend this location for service. More

Excellent and much improved customer service experience. I appreciated the time and information provided as I asked questions. I appreciated the time and information provided as I asked questions. More

Oil change less than 2 months after purchasing car from you noted putting in the front rotor. So, oil change was fine, service was great, but a little concerned pitting existed but was not noted when you s you noted putting in the front rotor. So, oil change was fine, service was great, but a little concerned pitting existed but was not noted when you sold it to me ;( More

Groovy experience. Hey this thing is making write 15 words. That is annoying. Otherwise OK Hey this thing is making write 15 words. That is annoying. Otherwise OK More

I was specifically told there were “loaner” vehicles available only to find out they cost $40-80 per day. That is not a loaner, that is a rental. Nobody seemed to know what was going on and it was a was available only to find out they cost $40-80 per day. That is not a loaner, that is a rental. Nobody seemed to know what was going on and it was a waste of time. More

She was awesome, very helpful, communicative. Everything went smooth. Only issue I had was getting parts on time. Bridget was great keeping me updated. Everything went smooth. Only issue I had was getting parts on time. Bridget was great keeping me updated. More

Always a pleasure working with the folks at this service center. Omare was very polite and professional. center. Omare was very polite and professional. More

Service manager said that four lug nuts were damaged from the people that put my new tires on but if that was true they would have damaged the threads on the bolts of which were not damaged. All I had to do the people that put my new tires on but if that was true they would have damaged the threads on the bolts of which were not damaged. All I had to do was run a tap through the nuts and had no trouble putting them back on. Sorry to say you have lost a customer. More