462 Reviews of Newberg Jeep Ram - Service Center
15/10 best service team in town! Brigitte is phenomenal! Very personable and friendly! Will be back! Brigitte is phenomenal! Very personable and friendly! Will be back! More
The staff are pleasant to work with and the work was done fairly quickly. Unfortunately the problem they initially fixed ( non working headlight ) doesn't work again. This is after only two days since they f fairly quickly. Unfortunately the problem they initially fixed ( non working headlight ) doesn't work again. This is after only two days since they fixed it. Very frustrating. More
Always accommodating and nice to work with. Works with our individual needs/schedule and communicates effectively and efficiently. They also have appointments with very little wait needed which Works with our individual needs/schedule and communicates effectively and efficiently. They also have appointments with very little wait needed which is great. Only thing I wish was that they had a free rental or drop off service for full or multi-day repairs/maintenance. More
Dealership told my mom that the diagnostic would cost $105… it came out to $215… THEN they quoted me 10k to fix some things on my pickup.. took it to a LOCAL mechanic And I'm getting my truck fixed for $105… it came out to $215… THEN they quoted me 10k to fix some things on my pickup.. took it to a LOCAL mechanic And I'm getting my truck fixed for 3k… don't don’t take your vehicles to dealerships they’ll rob ya every time!!! More
Nothing fixed. ..even after verbal ok. So frustrating. But wasn't charged - for nothing done - which was surprising. Communication wasn't good as called and left ..even after verbal ok. So frustrating. But wasn't charged - for nothing done - which was surprising. Communication wasn't good as called and left messages which rep did not get. Wish the tech would talk to customer instead of relayed through someone else. Frustrating to hear that something isn't a problem and works - when it doesn't but you can't show the tech. More
Got oil change, good customer service, completed promptly. Customer service rep was polite knowledgeable and politr promptly. Customer service rep was polite knowledgeable and politr More
I've always been leery of dealerships, but Newberg Jeep did an outstanding job of fixing my 2011 Jeep Grand Cherokee. It's the first time in two years that I feel comfortable driving it anywhere I need to did an outstanding job of fixing my 2011 Jeep Grand Cherokee. It's the first time in two years that I feel comfortable driving it anywhere I need to go. I'll be seeing them in the future when I need any service done. Thanks for the great job on my Jeep!! More
Repair costs are extremely high. Customer service was absolutely fantastic and Craig was so helpful, accommodating, professional, and just amazing, but the cost was just too high. Customer service was absolutely fantastic and Craig was so helpful, accommodating, professional, and just amazing, but the cost was just too high. More
Craig and Reece are the reason I will return for everything Jeep-related, thank you! everything Jeep-related, thank you! More