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462 Reviews of Newberg Jeep Ram - Service Center
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January 31, 2024
Couple sales people gave false information, bad quotes on deals, never was in the loop, no other associates knew anything where anyone left off always in limbo. deals, never was in the loop, no other associates knew anything where anyone left off always in limbo. More
by Blu24
Verified Customer
January 30, 2024
Excellent customer service got my truck in and out quick and kept me inform through the whole process and kept me inform through the whole process More
by TROY.BEAR
Employees Worked With
January 30, 2024
Great experience! Great results! Appreciate you taking care of getting the jeep in good shape. Great results! Appreciate you taking care of getting the jeep in good shape. More
by dkelsay
January 30, 2024
The service manager was very fair with me with the price of our repairs which was an issue with the actual cost not matching the estimate. of our repairs which was an issue with the actual cost not matching the estimate. More
by msfrank82
Employees Worked With
January 17, 2024
Circumstances caused some delays, but we were treated extremely well, and the job was done as expected at the cost quoted - overall verry happy with the way the service team treated us and will go back f extremely well, and the job was done as expected at the cost quoted - overall verry happy with the way the service team treated us and will go back for all our services on our Grand Cherokee. More
by jacksonr0
January 16, 2024
As the face of the service department, Bridget made this experience bearable. Supply chain delays caused my Jeep to be there longer than I would have liked, but I was well informed every step of the way. experience bearable. Supply chain delays caused my Jeep to be there longer than I would have liked, but I was well informed every step of the way. More
by davdorsh
Employees Worked With
January 12, 2024
I'm usually the first to complain about dealerships and in my long experience there are very few 'good' visits for anything that isn't absolutely routine. Omar's communication and attitude were great. in my long experience there are very few 'good' visits for anything that isn't absolutely routine. Omar's communication and attitude were great. The replaced non OEM parts for OEM ones, even though my vehicle was now out of warranty. (initial repair done under warranty) To top it off, they did it in 1 day less than anticipated. Thanks Omar, Kraig and service team. More
by WATSON.ROBIN
January 12, 2024
I will be back. Courteous and had my vehicle back when promised. Communicated very well Courteous and had my vehicle back when promised. Communicated very well More
by PANA434
January 06, 2024
Took over 10 minutes to check me in for an appt for an oil change when no other customer was there with zero explanation until I asked. The manager was extremely rude to me when I told him I was in a hurr oil change when no other customer was there with zero explanation until I asked. The manager was extremely rude to me when I told him I was in a hurry and was going to be late to a meeting. Tried to tell me I had to pay $100 when I had Jeep Wave. Horrible customer service from someone who’s supposed to be a manager. He made me feel uncomfortable and intimidated. More
by nicole.e.cacialli
January 05, 2024
The customer service is terrific. Bridgette and the others manning te service desk are terrific! Bridgette and the others manning te service desk are terrific! More
by trrycrlsn
Employees Worked With
