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462 Reviews of Newberg Jeep Ram - Service Center
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March 09, 2024
Always a pleasure working with the folks at this service center. Omare was very polite and professional. center. Omare was very polite and professional. More
by WMRMURPHY
Verified Customer
March 08, 2024
Service manager said that four lug nuts were damaged from the people that put my new tires on but if that was true they would have damaged the threads on the bolts of which were not damaged. All I had to do the people that put my new tires on but if that was true they would have damaged the threads on the bolts of which were not damaged. All I had to do was run a tap through the nuts and had no trouble putting them back on. Sorry to say you have lost a customer. More
by dcm2274
Employees Worked With
March 07, 2024
The service department is the best, they listened and were professional yet like family I can't say enough of them, thanks again, my wife is in love with her jeep again. were professional yet like family I can't say enough of them, thanks again, my wife is in love with her jeep again. More
by PACIFICRIMEXC
Employees Worked With
Other Employees :
Dan Forrest, Dominick Goad
March 07, 2024
Fair and knowledgeable. They explain everything thoroughly. Easy to work with. Pleasant and respectful. Trustworthy. They explain everything thoroughly. Easy to work with. Pleasant and respectful. Trustworthy. More
by CGOULD0003
Employees Worked With
March 06, 2024
all in all they were great, we had just ran into a few problems with getting are jeep fixed, But they made it right in the end. problems with getting are jeep fixed, But they made it right in the end. More
by LEOSEXCAVATING
February 29, 2024
Maintenance on my trucks oil change was not clear as to if they checked my transmission fluid and other factors as well. My document said it was red as in bad. But the lady working at the desk stated that if they checked my transmission fluid and other factors as well. My document said it was red as in bad. But the lady working at the desk stated that they wrote it up inaccurate when I followed up with her as to why it’s not accurately labeled if they looked over it. She said the lube tech just didn’t put the righ info down. That made me feel very unsatisfied with the process and I would like to know exactly what was happening and if the proper actions were followed. Please contact timr to clarify More
by cadedylan
February 29, 2024
Mariah provided excellent service. My son and I waited for our Durango to get an oil change and we were taken care of in less than an hr. Thank you My son and I waited for our Durango to get an oil change and we were taken care of in less than an hr. Thank you More
by ROBERTOHOLGUINJR
Employees Worked With
February 27, 2024
Bridget was awesome. She was very personable, professional and knowledgeable. I will be bringing my car back for follow up work. She was very personable, professional and knowledgeable. I will be bringing my car back for follow up work. More
by Crazy Cat Lady of Sherwood
February 27, 2024
Worst service ever, I will not be returning. I had to call for updates. They told me my parts where in and scheduled my appointment. I show up for my appointment and not all the parts are in. My I had to call for updates. They told me my parts where in and scheduled my appointment. I show up for my appointment and not all the parts are in. My repair takes more than a week, without a courtesy car offered. More
by AFANDTS
Employees Worked With
Other Employees :
I spoke with a woman in parts. She is the one that said all of my parts where in.
February 20, 2024
Price charged was not what was quoted. Tried to talk to the manager for weeks but never received a call back. Finally picked up my truck and manager was not in office and still has yet to Tried to talk to the manager for weeks but never received a call back. Finally picked up my truck and manager was not in office and still has yet to return my call. Upon leaving the dealership (after they had my truck for over a month rebuilding the engine and doing transmission work) ALL 4 of my tires were low - like they had been set to the wrong pressure and never checked. More
by MURPHROB25
Employees Worked With
